Board index » Outlook » Outlook 2007 & Vista - contacts now longer selectable by email

Outlook24
I have Outlook 2007 running on Vista - I added another POP3 email account and

suddenly contacts can no longer be selected by use of the "To" button on a

new email. Have tried the new profile trick, Outlook still opens the faulty

profile and will not allow me to select new profile!!!



All of the Microsoft KBs do not seem to address this (Outlook 2007 and

Vista) - I am a hair's breadth away from de/reinstall.



Can anyone help - PLEASE!



Thanks


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Have you tried what we suggested before? You haven't created a new profile

correctly if Outlook is still opening the old one, have you? We can't tell

what you're doing wrong when you don't tell us what you're doing.

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Russ Valentine

[MVP-Outlook]

"Chris Lucas" <ChrisLucas@discussions.microsoft.com>wrote in message



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Russ



Yes, I have tried creating new profiles (I had to create one before

for another apparently Vista related problem, so I now have 3). I now

have:



* Outlook

* New and

* NewNew



- but even when I then set to "Prompt for a profile to be used",

Outlook uses New without any interaction or prompt. This is after a

full restart too.



Thanks



Chris







On 4 May, 21:21, "Russ Valentine [MVP-Outlook]" <russ...@gmail.com>

wrote:



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Verify Outlook is exiting completely. It sounds like it isn't.

--

Russ Valentine

[MVP-Outlook]

<chris.lucas@gmail.com>wrote in message



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That was correct.... the application dissapears from the application list,

but the Outlook process remained running.



I will now progress the fix and report back. In the meantime, any ideas why

Outlook might not be exiting cleanly? Thanks!













"Russ Valentine [MVP-Outlook]" wrote:

Add-ins and synch software cover 90%

--

Russ Valentine

[MVP-Outlook]

"Chris Lucas" <Chris Lucas@discussions.microsoft.com>wrote in message



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