Board index » Outlook » Outlook 2007 inbox wrong time

Outlook66
Just got OL 2007 on a new computer and when I send myself an email from the

old XP machine, although both are recording the correct time, the message

shows being received 1 hour before. I don't know what to change, all clock

settings are corrrect. Thanks in advance,

--

Alan


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Alan <Alan@discussions.microsoft.com>wrote:



Make sure both systems are using the same Windows timezone and DST settings

and that the Outlook calendar settings for those values also agree.

--

Brian Tillman [MVP-Outlook]



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I am having the same problems.

Received emails have time stamp 1 hour behind.

I have tried reseting time zone and checking and unchecking the DST box.

So any help will be great.



"Brian Tillman" wrote:

Daryl Wyatt <Daryl Wyatt@discussions.microsoft.com>wrote:



Perhaps it's the sender's PC with the problem. What you describe is typical

of one of the PCs having a wrong DST setting.

--

Brian Tillman [MVP-Outlook]



-

I have a similar problem, inbox says email received at 12:10 pm but when open

email states actual received time of 9:59 am for example. This is not just

for email comming from one other PC. It is for all emails received under

this account.



"Brian Tillman" wrote:

jrm <jrm@discussions.microsoft.com>wrote:



Where do you see this received tie and what is the exact time string?

--

Brian Tillman [MVP-Outlook]

-

In Outlook 2007, the main Inbox screen which lists all emails received sorted

by date and time, in the "Received" column, shows a date and a time of

12:10pm.



When I open that email message, in the message header, it shows the email

sent time as 9:49am.



The email was sent at 9:49am and I received it a minute or two after that,

but the Inbox received time is approx. 2 hours and 20 minutes into the future.



This only happens for one of my email accounts. I have checked the time

zones for Outlook, Windows and the email server and all are set correctly.



Thanks for any assistance you can provide.



-JAY-





"Brian Tillman" wrote:

jrm <jrm@discussions.microsoft.com>wrote:



Is there a Date header on that message?

--

Brian Tillman [MVP-Outlook]

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Here you go:



Return-Path: <xxx@xxx.com>

Delivered-To: 143-xxx@xxx.com

Received: (qmail 19381 invoked from network); 6 Dec 2007 12:10:19 -0500

Received: from ourhost.com (xxx.xx.xx.xxx)

by su1022277.aspadmin.net with (DHE-RSA-AES256-SHA encrypted) SMTP; 6 Dec

2007 12:10:19 -0500

Received: from xxxxxxxxxx (c-xx-xxx-xx-xxx.hsd1.nh.comcast.net

[xx.xxx.xx.xxx])

(authenticated bits=0)

by ourhost.com (8.13.6.20060614/8.13.6) with ESMTP id lB6Enfbe000799;

Thu, 6 Dec 2007 09:49:42 -0500 (EST)

Reply-To: <xxxxx@xxxxxxxx.com>

From: "xxxxx" <xxx@xxxxx.com>

To: "'xxx'" <xxx@xxxx.com>

Cc: <xxx@xxxxxxx.com>

Subject: RE: when can we meet?

Date: Thu, 6 Dec 2007 09:48:44 -0500

Organization: xxxxxxxx

Message-ID: <002d01c83817$20f37ad0$6801a8c0@xxxxxxx>

MIME-Version: 1.0

Content-Type: multipart/alternative;

boundary="----=_NextPart_000_002E_01C837ED.381D72D0"

X-Priority: 3 (Normal)

X-MSMail-Priority: Normal

X-Mailer: Microsoft Outlook, Build 10.0.6626

Importance: Normal

X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3198

In-Reply-To: <006e01c837b9$c06c9c80$4145d580$@com>



This is a multi-part message in MIME format.



------=_NextPart_000_002E_01C837ED.381D72D0

Content-Type: text/plain;

charset="us-ascii"

Content-Transfer-Encoding: quoted-printable





As you can see, the first two Received lines have the wrong time, but the

third Received line is the correct time. Not sure who or what is generating

the wrong times or why Outlook is picking them up.



This is just one example. Happens for all emails associated with this

account regardless of who the sender is.









"Brian Tillman" wrote:

jrm <jrm@discussions.microsoft.com>wrote:



The Date header is usualy added either by the sender or a server but there

is no correlation between the Date header and the actual transmission dates.

Outlook, however, will show the Date header value in the open message. It

will show the date in the most recent Received header in the Received

column. The Received headers look to me like "ourhost.com" is the first

server that accepted the message from Comcast and it is that server whose

time is valid, since it's the first header added (lowest on the list). The

server su1022277.aspadmin.net, accepting the message from the ourhost.com

server, appears to have an incorrect clock that's about 2 hours 20 minutes

off. the mail program qmail probably doesn't care and uses whatever time is

on the message already or qmail is running on su1022277.aspadmin.net and so

uses the time on that server. Your Outlook got the message from the qmail

program. If the account referencing the su1022277.aspadmin.net server is

the only account that does so, it's understandable that you see what you do.

--

Brian Tillman [MVP-Outlook]



-

OK, so one of the email servers has an incorrect time. So would need to

contact the host of that server and see if they can fix the problem. I could

not figure out why Outlook was reading two different received times. Thanks

for your help in locating the problem. Now to see if I can find someone to

fix it.





"Brian Tillman" wrote:

Sorry for jumping in on your coat tails here... I don't know how to post a

new Q.



When I look in my Outlook "sent" folder, I see categories that read...

'Date: Later This Month', 'Next Month', '3 Weeks Away'. All e-mails in the

"Next Month" area are dated 'Tues 1/1/2008'; those in "Later this Month" are

dated 'Mon 12/31/2007'.



Although this may be an chance to peek into the future, it suggests

something is out of balance here... Any help will be appreciated. I did

open my Time/Date dialog box by right-click the time on the task tray, but

it's set to our current date.



Also: how to I post my own Question?



"Alan" wrote:

soon-to-retire-teacher <soontoretireteacher@discussions.microsoft.com>

wrote:



There shod be an "Ask a question" button or something similar.



I'd double check both the WIndows clock settings (time, timezone, and DST),

and the Outlook Calendar settings (timezone and DST)



It's easier if you use a newsreader.

--

Brian Tillman [MVP-Outlook]



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What's a newsreader & how can I acquire/access it?



"Brian Tillman" wrote:

soon-to-retire-teacher <soontoretireteacher@discussions.microsoft.com>

wrote:



Outlook Express or WIndows Mail are newsreaders that come with WIndows

XP/2000 and Windows Vista respectively. Forté Agent is another free

newsreader. Google for it.

--

Brian Tillman [MVP-Outlook]



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