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Oulook Clients Keep Disconnecting from Exchange server

Outlook960
I have a remote location that has a few Outlook clients that are

complaining that they keep going into offline mode or get cannot

connect to the Exchange server, or get login/pass boxes in Outlook.



I don't seem to have this problem with the rest of the network and

since the users in question are still logged into the domain and have

access to all their shared resources from the server and can still

connect to the Internet I can only assume this is an Outlook -

Exchange issue.



If the users close outlook and re-open it that sometimes works for a

bit, same with logging out and back in again, they are good for a few

minutes then they are disconnected. I can't seem to find any problems

in the server logs, but maybe I am not looking in the right place.



Any suggestions on how to troubleshoot this or things to try would be

greatly appreciated. TIA


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Re:Oulook Clients Keep Disconnecting from Exchange server

What version of Outlook are you using? What version of Exchange are you

using? How are they connecting to the Exchange server - via VPN? Dedicated

WAN link? RPC over HTTP?



Aloha,



-Ben-

Ben M. Schorr, OneNote-MVP

Roland Schorr & Tower

http://www.rolandschorr.com

Microsoft Outlook FAQ: http://www.factplace.com/outlook.htm



**I apologize but I am unable to respond to direct requests for assistance.

Please post questions and replies here in the newsgroup. Mahalo!



"BMN" <no-one@sympatico.ca>wrote in message

Quote
I have a remote location that has a few Outlook clients that are

complaining that they keep going into offline mode or get cannot

connect to the Exchange server, or get login/pass boxes in Outlook.



I don't seem to have this problem with the rest of the network and

since the users in question are still logged into the domain and have

access to all their shared resources from the server and can still

connect to the Internet I can only assume this is an Outlook -

Exchange issue.



If the users close outlook and re-open it that sometimes works for a

bit, same with logging out and back in again, they are good for a few

minutes then they are disconnected. I can't seem to find any problems

in the server logs, but maybe I am not looking in the right place.



Any suggestions on how to troubleshoot this or things to try would be

greatly appreciated. TIA











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