Outbox messages getting "Stuck"  
Author Message
jnn99





PostPosted: Thu Sep 18 17:30:33 CDT 2003 Top

Outlook General >> Outbox messages getting "Stuck"

Hello all,
I have an issue where, at random times, messages get stuck
in the Outbox as they (appear) to be being sent. They do
not send and anything behind them do not get sent either.
The only remedy seems to be to shut down, power up, open
Outlook, delete the message then start again. This sems to
be specific to Laptops only (at least in my case). Any
suggestions?
Thank you,
Mark.

Outlook793  
 
 
Roady





PostPosted: Thu Sep 18 17:30:33 CDT 2003 Top

Outlook General >> Outbox messages getting "Stuck" When selecting the message and deleting it from the Outbox doesn't work the
next thing you should try is putting Outlook into offline mode. To do this
goto File-> Work Offline. Now restart Outlook and see if you can delete it.
Don't forget to put Outlook back On-line again.
Some Knowlegde base articles about this subject in case the problem returns;

KB291613: Sent Messages Remain in Your Outbox
KB293031: Message Copy Remains in the Outbox When You Send Through a Hotmail
or IMAP Account While Offline
KB311001: You Cannot Send Messages if There Are More Than One Thousand
Messages in Your OST Outbox
KB293038: A Copy of a Forwarded Message Stays in the Outbox

--
Roady
www.sparnaaij.net (gave it a remake)
News, FAQ, How To's for Outlook and more...


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> Hello all,
> I have an issue where, at random times, messages get stuck
> in the Outbox as they (appear) to be being sent. They do
> not send and anything behind them do not get sent either.
> The only remedy seems to be to shut down, power up, open
> Outlook, delete the message then start again. This sems to
> be specific to Laptops only (at least in my case). Any
> suggestions?
> Thank you,
> Mark.