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Power Users in Outlook 2007 Cannot Open Items

Outlook245
On a regular basis, Outlook 2007 becomes will not open new mail items

and/or other folders for our power users.



Outlook is configured for RPC over HTTP mode against a number of

Exchange servers (different farms, different locations, one common

problem). Frequently, users get an error akin to:



(this one was produced by Advanced Find)



Outlook cannot perform your search. Outlook cannot display this view.

Your server administrator has limited the number of items you can open

simultaneously. Try closing messages you have opened or removing

attachments and images from unsent messages you are composing.



---



In most cases the users have a number of Outlook windows open - main

mail window, calendar, task lists - power users.



This issue only affects our Outlook 2007 users, the Outlook 2003 users

are not affected.



The current remedy is to restart Outlook.



As we receive more reports from the field, I'll add more excerpts.



Regards,



RT


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Re:Power Users in Outlook 2007 Cannot Open Items

Another error encountered, randomly -



When filing an item from the inbox,



Cannot expand the folder. Your server administrator has limited the

number of items you can open simultaneously. Try closing messages you

have opened or removing attachments and images from unsent messages you

are composing.



In this case, nothing was open except for Outlook's main window.



RT

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Re:Power Users in Outlook 2007 Cannot Open Items

I have seen the same problem, but have still not found a solution.



i have been looking at increasing the number of RPC connections on the

Exchange server, but since we use an exchange 2007 i have been unable to find

the correct registry key to modify.



I have also tried to disable add-ons from the trust center (such as Adobes

add-ons).



The only thing so far that i can think of is the user has also opens some

other mailboxes than her own (which is by design). Although it is not an

usable solution to close these (this was no problem when running Outlook 2003

and Exchange 2003).







"removedashes" <""clear-choice"@gm-ail.c" wrote:



Quote
Another error encountered, randomly -



When filing an item from the inbox,



Cannot expand the folder. Your server administrator has limited the

number of items you can open simultaneously. Try closing messages you

have opened or removing attachments and images from unsent messages you

are composing.



In this case, nothing was open except for Outlook's main window.



RT



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Re:Power Users in Outlook 2007 Cannot Open Items

Agreed, in the meantime, we have to abandon office 2007 and revert back

to office 2003 until this is addressed by MSFT.



Rene lorentzen wrote:

Quote
I have seen the same problem, but have still not found a solution.



i have been looking at increasing the number of RPC connections on the

Exchange server, but since we use an exchange 2007 i have been unable to find

the correct registry key to modify.



I have also tried to disable add-ons from the trust center (such as Adobes

add-ons).



The only thing so far that i can think of is the user has also opens some

other mailboxes than her own (which is by design). Although it is not an

usable solution to close these (this was no problem when running Outlook 2003

and Exchange 2003).







"removedashes" <""clear-choice"@gm-ail.c" wrote:



>Another error encountered, randomly -

>

>When filing an item from the inbox,

>

>Cannot expand the folder. Your server administrator has limited the

>number of items you can open simultaneously. Try closing messages you

>have opened or removing attachments and images from unsent messages you

>are composing.

>

>In this case, nothing was open except for Outlook's main window.

>

>RT

>

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