Send notice to MLIST when message comes in to public folder

Daniel9

Send notice to MLIST when message comes in to public folder

Outlook280
Hi All,

I would like to fire off an automatic message to an MLIST when posts come in

to a public folder.

I can setup a rule to do this but there are limitations.

1. If I setup a rule using Reply with, and create a template for it to use

the message will always go where I directed it but also to the original

client. I do not want it to go to the original poster, I will handle that

with a different message entirley.

2. If I setup a Forward rule then it forwards the entire message rather than

just sending out a notification. The purpose of the notification is to send

a heads-up message to an MLIST so that anyone in that MLIST available will

go to the folder and deal with the incoming request then move the request to

a completed folder when done. If the original message is forwarded then

they are far more likely to respond to the request without having gone into

the folder and the messages are likely to not get moved to completed.

Is there any way to fire an email of to a specific person or group without

including the original posters address or original message?

I was hoping it could be done without having to dabble in VBA code.

The more lengthy explanation is thus:

Clients currently send emails to an MLIST for support. We want to stop that

from happening and have emails go to the public folder.

I added the public folder to the original MLIST so anything going to the

MLIST also goes to the folder.

In the folder I setup a rule that tests if the incoming message is from any

member of the MLIST and if it is sent TO the MLIST. If both are true then

it deletes the incoming message as the message was sent by a group member

which will not require a response.

If the post came from someone other than a member of the MLIST but was sent

TO the MLIST then it first a reply stating "Please direct future emails to

.........." to remind them where to send in the future and it allows the

post into the public folder.

Finally, there should be a rule that should fire a message off to the MLIST

alerting them of a new request they should follow up on.

It all works nice and neat except for the issues above. The last rule will

either reply to the MLIST and to the original poster with the same message

or it will forward the original message to the MLIST rather than just a

message saying "There is a new request in the folder....".

Thoughts?

Thanks.

-

Sue

Registered User

Mon May 01 09:56:45 CDT 2006

Re:Send notice to MLIST when message comes in to public folder

Without knowing your Outlook version, it's impossible to say for sure, =

but these are possibilities:=20

1) Leave a machine running 24/7 that has the VBA code to monitor the =

folder for new items.=20

2) Run an Exchange event sink on the server to handle these =

notifications.=20

3) Tools listed at http://www.slipstick.com/addins/notify.htm=20

--=20

Sue Mosher, Outlook MVP

Author of Configuring Microsoft Outlook 2003

http://www.turtleflock.com/olconfig/index.htm

and Microsoft Outlook Programming - Jumpstart for=20

Administrators, Power Users, and Developers

http://www.outlookcode.com/jumpstart.aspx

=20

"Trent" <notvalid@dontspam.com>wrote in message =

Quote

Hi All,

I would like to fire off an automatic message to an MLIST when posts =

come in

to a public folder.

I can setup a rule to do this but there are limitations.

1. If I setup a rule using Reply with, and create a template for it to =

use

the message will always go where I directed it but also to the =

original

client. I do not want it to go to the original poster, I will handle =

that

with a different message entirley.

=20

2. If I setup a Forward rule then it forwards the entire message =

rather than

just sending out a notification. The purpose of the notification is =

to send

a heads-up message to an MLIST so that anyone in that MLIST available =

will

go to the folder and deal with the incoming request then move the =

request to

a completed folder when done. If the original message is forwarded =

then

they are far more likely to respond to the request without having gone =

into

the folder and the messages are likely to not get moved to completed.

=20

Is there any way to fire an email of to a specific person or group =

without

including the original posters address or original message?

I was hoping it could be done without having to dabble in VBA code.

=20

=20

The more lengthy explanation is thus:

Clients currently send emails to an MLIST for support. We want to =

stop that

from happening and have emails go to the public folder.

I added the public folder to the original MLIST so anything going to =

the

MLIST also goes to the folder.

In the folder I setup a rule that tests if the incoming message is =

from any

member of the MLIST and if it is sent TO the MLIST. If both are true =

then

it deletes the incoming message as the message was sent by a group =

member

which will not require a response.

If the post came from someone other than a member of the MLIST but was =

sent

TO the MLIST then it first a reply stating "Please direct future =

emails to

.........." to remind them where to send in the future and it allows =

the

post into the public folder.

Finally, there should be a rule that should fire a message off to the =

MLIST

alerting them of a new request they should follow up on.

=20

It all works nice and neat except for the issues above. The last rule =

will

either reply to the MLIST and to the original poster with the same =

message

or it will forward the original message to the MLIST rather than just =

a

message saying "There is a new request in the folder....".

=20

Thoughts?

Thanks.

=20

-