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When I click on unread messages (bold, not opened yet)

they are immediately marked for deletion.

(The bold font is changed to grey, a line goes through the item)

This happens as soon as I click - I'm not even double-clicking.



The emails are not being marked as Spam and moved to the Spam folder. The

Spam folder doesn't have them. I've checked my spam filters and the "from"

address is not only not blocked, it's specifically allowed.



I have to "undelete" each email to keep them from being deleted. Once I do

that they are OK. But it's a huge waste of time and very annoying.



What's happening?


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JB <JB@discussions.microsoft.com>wrote:



Do you have any rules specific to your IMAP account?

--

Brian Tillman [MVP-Outlook]

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Hi Brian:

Thank you for replying and noticing that this is about my IMAP account.

Yes. I have several rules on several different IMAP accounts. This is the

only one that's acting up.

There are five rules in effect for the Inbox of this account, three for

incoming and two for outgoing messages. In order of application:

Rule 1: move incoming messages WITH X IN THE SUBJECT to the X folder

Rule 2: move incoming messages WITH Y IN THE SUBJECT to the Y folder

(Note: X and Y messages both come from the same sender)

Rule 3: move incoming messages from Z to the Z folder

Rule 4: move outgoing SENT TO A to the A folder after sending

Rule 5: move outgoing SENT FROM the receiving address associated with this

account to the SENT folder after sending



JB





"Brian Tillman" wrote:

JB <JB@discussions.microsoft.com>wrote:



Do any of the problem messages fit the conditions of any of the incoming

rules? That would certainly mark unread messages as deleted in the Inbox.

Keep in mind that for your first two rules, "X" and "Y" ate subsctrings.

For example, if "X" were the word "corn" and a message arrived with

"popcorn" or "cornucopia" (or simply "corn") in the subject, then your rule

1 would apply, the message would be moved to the X folder and the Inbox copy

marked for deletion.

--

Brian Tillman [MVP-Outlook]



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So, Brian, what now? You've left me hanging.

The problem is still there, and it's driving me nuts.

What's the point about Rules?

I have similar Rules in several other IMAP accounts, and they doesn't cause

this problem.

JB

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JB <JB@discussions.microsoft.com>wrote:



I responded to your port of 8/22

--

Brian Tillman [MVP-Outlook]

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"Brian Tillman" wrote:



detail on 8/24 and asked for further clarification.

Please respond to my 8/24 post. I wrote my reply ABOVE your post - maybe

you missed it. Writing below is new to me.

JB

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JB <JB@discussions.microsoft.com>wrote:



The only post of yours from 8/24 that I can see is the one that says "You've

left me hanging." The most recent post of your prior to that is from 8/22,

in which you describe five rules (without including the exact definitions of

those rules) and that post asks no questions. Please repost the messages

wherein you provide the details you describe above and and that contains

your request for clarification. Perhaps the newsserver dropped it.

--

Brian Tillman [MVP-Outlook]



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Brian:



I grumblingly put aside my reaction (who is this "MYP" that he can't figure

out the rule descriptions from what I already wrote? Why can't he see that

what I'm asking him is, what the hell do the rules have to do with this

problem?) and wrote out the full rule descriptions for you below.



Only then did I notice that Rules 5 overlaps Rule 4.



I took out Rule 4 and the problem went away. You probably meant to imply,

"CHECK THE RULES FOR CONFLICTS" when you asked me if I had any rules on the

account. But I didn't pick up on that. I honestly had no idea why you were

asking me about the rules. That's why I felt "left hanging." In the future,

you might want to spell it out.



---------

Rule descriptions for the five rules in effect for the Inbox of this

account.



Rule 1 (incoming notifications of subscribes to my list) : apply this rule

after the message arrives / with Foo.List subscription in the subject / and

on this machine only / move it to the Subs folder.



Rule 2 (incoming notifications of unsubscribes to my list): apply this rule

after the message arrives / with Foo.List unsubscribe in the subject / and on

this machine only / move it to the Unsubs folder.



(Note: messages for Rules 1 and 2 always come from the same sender)



Rule 3 ( incoming messages from a different list): apply this rule after the

message arrives / from Foo List / and on this machine only / move it to the

Foo List folder



Rule 4 (messages sent to a specific person): apply this rule after I send

the message / sent to Foo Name <foo@foo.org>/ and on this machine only /

move a copy to the FooName folder



Rule 5: (messages sent from this account EXCEPT to my list): apply this rule

after I send the message / through the Foo Account account / and on this

machine only / move a copy to the SENT folder / except if sent to MyList

Address.



The question I asked was and still is, what could rules have to do with the

problem? I have many other similar rules in various other IMAP accounts, and

NO OTHER ACCOUNT IS BEHAVING LIKE THIS.



Wait - AHA! The light dawns...



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JB <JB@discussions.microsoft.com>wrote:



I'm glad you discovered the problem. You are now an official expert on

using Outlook with IMAP accounts. This is not entirely tongue-in-cheek,

either. IMAP accounts are among the least used types and any experience

with them is a plus.

--

Brian Tillman [MVP-Outlook]



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