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jjenaid
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New MS Office 2003 pro install, Outlook crashes
Outlook80
I have been using Outlook Express for email on a Toshiba notebook with Windows XP Pro. I just installed MS Office 2003 Pro and it has defaulted to MS Outlook as the email program. I installed it as administrator and outlook works fine when I'm logged on as adminstrator. When I'm logged on as another user however, each time I open Outlook, windows installer wants to re-configure MS Office... box appears "Please wait while Windows cofigures MS Office Prof Edition", it seens to finish then repeat several times, then comes up with the message ".. outlvba.dll is not a valid Office add-in". I close this box and then it attempts several more times to "configure" MS Office, finally stops, and then the Outlook window opens. Outlook will then function for reading mail in inbox but when I attempt to save a sender's address in contacts, all hell breaks loose. The windows installer configuring office thingy repeats until it locks up. I then have to "CTRL-ALT-DEL" to close down windows installer. I get an error mesage "MAPI32.DLL is corrupt or the wrong version". I have 1. run the repair-reinstall Office, 2. downloaded office2003 service pack and installation, and from the office website checked for other updates and installed them. These measures have not fixed the problem. I ran reinstall again still to no avail. Can anyone out there help me? - |
