Board index » Outlook » Backing up and restoring pst files

Outlook917
Running Win XP Pro with Outlook 2002 sp3. Had to reformat machine so we

backed up all of the pst folders to another pc. After reinstalling windows

and Outlook, we imported our backup only it is empty, no contacts, no

nothing. The peculiar thing is the backup file we created is over 50MB in

size. If the file is this large, how is that we have no contacts or anything

else. All help would be appreciated. Thanks

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kah


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kah <kah@discussions.microsoft.com>wrote:



Never export to or import from a PST. It's unnecessary and you lose data.

http://www.howto-outlook.com/howto/backupandrestore.htm

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Brian Tillman

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That's great advise for the future, but what might my options be now that the

export function was used and then the machine reformatted thus erasing the

original pst files? I guess I also have to ask, if the import/export

funtions are that unreliable, why are they even there?

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kah





"Brian Tillman" wrote:

kah <kah@discussions.microsoft.com>wrote:



They are there for transferring data between non-Outlook data files.



If you use File>open>Outlook Data File to open the PST and it contain

nothing, then it was damaged in the creation or copy process and you are out

of luck.

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Brian Tillman



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