Board index » Web Programming » HELP! Can't install or uninstall FP 2002 or 2003 Beta 2

Web Programming398
I have FP 2002 and FP 2003 Beta 2 installed. If I run FP

2002 (from Office XP Professional with FrontPage) I get a

list of files with icons but no file names. If I try to

open a file FP switches to page view but nothing is

displayed. If I try to run FP 2003 Beta 2, which used to

work, I get this error:

"This patch package could not be opened. Verify that the

patch package exists and that you can access it, or

contact the application vendor to verify that this is a

valid Windows Installer patch package."

If I try to uninstall either FP 2002 or FP 2003 Beta 2 I

get the same error.

Any suggestions?


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The BETAs were not intended for use together w/ prior versions

You could try upgrading to BETA 2 TR



The BETA2 Technical Refresh information for MS Office 2003 is at

http://www.microsoft.com/downloads/details.aspx?FamilyID" rel="nofollow" target="_blank">www.microsoft.com/downloads/details.aspx=37f9d6b2-8354-4dda-b86b-cf9ce8616d98&DisplayLang=en



The MSO B2TR contains all the common shared components required by FP (and the other products) - see above for details - and should

be installed before any of the below



The other BETA 2 TR are at

FrontPage

http://www.microsoft.com/downloads/details.aspx?FamilyID" rel="nofollow" target="_blank">www.microsoft.com/downloads/details.aspx=054c8af4-2a7c-4c9c-9e91-e07c97f220ec&DisplayLang=en

OneNote

http://www.microsoft.com/downloads/details.aspx?FamilyID" rel="nofollow" target="_blank">www.microsoft.com/downloads/details.aspx=90489467-bf35-41b2-9ca1-f5b1252afed8&DisplayLang=en

InfoPath

http://www.microsoft.com/downloads/details.aspx?FamilyID" rel="nofollow" target="_blank">www.microsoft.com/downloads/details.aspx=1c2eb5e8-0e91-4c50-b858-93c770e2bbaa&DisplayLang=en

Publisher

http://www.microsoft.com/downloads/details.aspx?FamilyID" rel="nofollow" target="_blank">www.microsoft.com/downloads/details.aspx=72b24b1b-2ac2-4af6-9052-85ed32031efb&DisplayLang=en



FYI - You must have BETA2 installed for any of these download REFRESH patches to work





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_____________________________________________

SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]

"Warning - Using the F1 Key will not break anything!" (-;

To find the best Newsgroup for FrontPage support see:

www.net-sites.com/sitebuilder/newsgroups.asp">www.net-sites.com/sitebuilder/newsgroups.asp

_____________________________________________





"Mike Lauff" <mikelauff@hotmail.com>wrote in message news:0e8b01c38101$6ab91250$3501280a@phx.gbl...

| I have FP 2002 and FP 2003 Beta 2 installed. If I run FP

| 2002 (from Office XP Professional with FrontPage) I get a

| list of files with icons but no file names. If I try to

| open a file FP switches to page view but nothing is

| displayed. If I try to run FP 2003 Beta 2, which used to

| work, I get this error:

| "This patch package could not be opened. Verify that the

| patch package exists and that you can access it, or

| contact the application vendor to verify that this is a

| valid Windows Installer patch package."

| If I try to uninstall either FP 2002 or FP 2003 Beta 2 I

| get the same error.

| Any suggestions?





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"Mike Lauff" <mikelauff@hotmail.com>wrote in message

Though I've never installed FP 2003 Beta I did have the issue as noted above with FP

2002...couldn't start it, couldn't "repair", couldn't install or uninstall....the following

worked for me via Microsoft Support..........

-------------------------------------------

Here is a summary of the key points of the case for your records.



Action: Trying to uninstall FrontPage



Result: Encounter an error message



Cause: Corrupt Registry keys



Resolution:

Please perform the following files:

Rename hklm\software\classes\installer\patches.

Rename hklm\software\ms\windows\cv\installer\userdata\s-5-18\patches



Attempted to remove office - installation source is not available



Rename hklm\software\classes\installer\products\fp2002

Rename hklm\software\ms\windows\cv\installer\userdata\s-1-5-18\products fp2002.

Rename hklm\software\ms\windows\cv\uninstall fp2002.



It was great assisting you.



I hope that you were delighted with the service provided to you. Thank you

for working with Consumer Support Office

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Caution....as always observe great caution when working in the registry!!



ms





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