Board index » Windows Vista » Parental Controls - "rating service unavailable"

Windows Vista33
My kids get the message "rating service unavailable" for just about every web

site they try to access when I have Parental Controls turned on for their

accounts. The sites are then blocked. This happens even when we use a

"custom" level of parental control and un-check the box for unrated content.



We also have PC-cillin 2007 installed and are using dial-up with an

accelerator. PC-cillin is also set up to block certain wbe content (by

category) but it blocks it for all users, not account-by-account.



Anyone have any ideas? Thanks!


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"TBT" wrote:

I am having the exact same problem, except I use Norton 360 instead of

PC-cillin. Were you ever able to resolve this?



Thanks,

SBK



"TBT" wrote:

I also have this problem...any updates?



"TBT" wrote:

I'm having the same problem. None of the accounts with set parental controls

are able to access any websites at all and get the same message. It's not

even allowing me to change the parental controls anymore. Any updates?



"SBK" wrote: