Board index » Windows Vista » Constant problems with "Internet Explorer has stopped working..."

Windows Vista25
I usually do not cross-post, and I already posted a similar message to

another group. Then I realized that this may be the newsgroup I should have

started with.



I am using a new computer (Dell 530, only about a month old) with Vista Home

Premium (full version, not OEM). Starting a few days ago, I have been

getting error messages that says, "Internet Explorer has stopped working

correctly. Windows will close the program and notify you if a solution is

available." Then IE closes down. Of course, I have never received any such

"notice." This problem is growing worse and worse. Sometimes, I have to

"try" to open IE numerous times before the error message finally stops

intruding.



Has anyone found a solution? I did get a response on the other group which

said that it is likely than an an ActiveX control has been installed on the

machine that is not Vista compliant and it taking IE 7 down. If that is the

case, I don't remember doing it -- and I don't have any idea how to search

for ActiveX and/or delete it.



The problem of "IE has stopped working correctly..." problem surfaces as

soon as I open IE. I did not have the problem until a few days ago, and I

have not added any new programs. A google search showed many similar

reports for other programs, but they were reports of problems and not

solutions. The Microsoft knowledge base shows the issue being linked to

version 5.1.5.0 of StompSoft by Migo Digital Valut or an earlier version of

the program. It says that the issue may also occur if a third-party program

such as Reno or Spydawn is installed. I have not installed any of these

programs -- in fact, I have never heard of them. Nevertheless, I followed

the instructions in MS knowledge base to determine whether Digital Vault is

installed. The instructions were to start task manager, click on the

Application tab, click on New Task, and type cmd in the Create New Task

dialog box. When I then typed dir "Program Files" at the command prompt (as

directed), then pressed ENTER, *nothing* (no programs) appeared as output.

The instructions did not say where I should "be" when I entered this

command, so I tried it from both the desktop and when IE was running.



I have scheduled both AVG and Windows Defender to run every day. I also

manually turn on Ad-Aware 2007 and SpyBot S&D several times a week.



Help! This is a new problem but is a frequent problem, and I hope someone

can help diagnose and eliminate it. As it is, my new Vista machine is

rapidly becoming worthless.



Thanks, MaryL


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Just do a system restore to the day before this started happening



to learn about system restore if you dont know what it is type "system

restore"

in the windows help search box







"MaryL" <stancole1@yahoo.comTAKE-OUT-THE-LITTER>wrote in message



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I frequently use system restore for problems -- it's one of my favorite

"tools." However, it did not help in this case. It may be that the problem

started before I recognized it because I seem to recall that I got the error

message once or twice and didn't think much of it. I occasionally turn off

system restore and then back on to restart it (but, of course, I lose all

previous points). I started doing this with XP because system restore

sometimes became corrupted, and it was always at the most inopportune

moments -- that is, just when I needed it. So, I started doing this to

"refresh" the system.



Thanks,

MaryL



"cheen" <cheen@microsoft.com>wrote in message

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Hello, download autoruns, now a microsoft application for free

technet.microsoft.com/en-us/sysinternals/bb963902.aspx" >technet.microsoft.com/en-us/sysinternals/bb963902.aspx



and run it as administrator by right clicking on it,

then go to the Internet explorer tab of this autoruns application

see there what might look strange and uncheck it , (have IE closed)



see if this helps, of course this is reversable and you can put the

checkmark back so dont worry about this...







there is a special icon f

"MaryL" <stancole1@yahoo.comTAKE-OUT-THE-LITTER>wrote in message



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There is also a special icon for IE that is called Internet explorer with no

add ons



you can find this in Start>programs>accessories>system tools



try using IE with this icon for a while.. if you never get that error again,

it means that indeed something is installed on IE thats creating this

problem.. with autoruns the program I told you about in my other post you

can try disabling a few and with trail and error find the problem..



if you need anything ill be around





"cheen" <cheen@microsoft.com>wrote in message



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cheen wrote:



Frank

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Also, what's the fault information for this according to the Problem Reports

and Solutions center control panel?



zachd.com/pss/pss.html" >zachd.com/pss/pss.html

has how to look that up if you don't know how.



--

Speaking for myself only.

See zachd.com/pss/pss.html" >zachd.com/pss/pss.html for some helpful WMP info.

This posting is provided "AS IS" with no warranties, and confers no rights.

--



"MaryL" <stancole1@yahoo.comTAKE-OUT-THE-LITTER>wrote in message



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In IE7, up near the right-hand top>click on Tools>Manage Add-ons>Enable or

Disable Addons.



You can go here after you have started IE7 with NO addons(Re: previous

advice here), and readd one at a time until you find out which one is causing

the problem.



You could also try going to in IE7>Tools>Internet Options>Advanced>and click

"Reset"



"MaryL" wrote:

autoruns gives a better "picture" of the add-ons... the interface in ie7 for

add-ons is crude and non user friendly







"Mick Murphy" <MickMurphy@discussions.microsoft.com>wrote in message

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