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Itunes not working

Windows Vista2
Can anyone help a relative computer novice get to the bottom of a problem I

an experiencing regarding my itunes that will not open.



I have Vista, and up until about 2 weeks ago (when I last opened the

application) my itunes worked fine. However last week I tried to open it,

only to be faced with the following message:



Microsoft visual C++ runtime library



runtime error



This application has requested to terminate it in an unusual way.



Now I am not aware of why this should suddenly stop working, when it has

always worked on the new system. I have tried updating the latest version of

itunes, but to no avail. Can anyone help me as I do not relish the prospest

of loading my entire collection back onto disc.



Regards



Brad


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Re:Itunes not working

You might get a resolution if you post to an iTunes forum. Anyway, see if

you can get more info on the error after it happens. Go to Start>Control

Panel>System and Maintenance>Administrative Tools>Event Viewer. Either

the Application or System log should report the error. In the error log you

should also have a link to Microsoft to search for the error.



Do you have all the latest Windows Updates?



--

Regards,

Martin X.

MCSA: M



"Ragingbull" <Ragingbull@discussions.microsoft.com>wrote in message

Can anyone help a relative computer novice get to the bottom of a problem I

an experiencing regarding my itunes that will not open.



I have Vista, and up until about 2 weeks ago (when I last opened the

application) my itunes worked fine. However last week I tried to open it,

only to be faced with the following message:



Microsoft visual C++ runtime library



runtime error



This application has requested to terminate it in an unusual way.



Now I am not aware of why this should suddenly stop working, when it has

always worked on the new system. I have tried updating the latest version of

itunes, but to no avail. Can anyone help me as I do not relish the prospest

of loading my entire collection back onto disc.



Regards



Brad





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Re:Itunes not working



Hi Martin thanks for the reply.



I believe I have all the latest updates. I found a post today on the itunes

site that detailed all the relevant steps One should take in trying to

rectify issues where itunes does not run. After following these steps

(includes 2 vista downloads, the new itunes download as well as one from

quickrime) I am still none the wiser.



Have tried to post on the itunes site, but am not able to as I do not have a

mac and therefore do not have the apple id no that I apparently need.

"Martin X." wrote:



Quote
You might get a resolution if you post to an iTunes forum. Anyway, see if

you can get more info on the error after it happens. Go to Start>Control

Panel>System and Maintenance>Administrative Tools>Event Viewer. Either

the Application or System log should report the error. In the error log you

should also have a link to Microsoft to search for the error.



Do you have all the latest Windows Updates?



--

Regards,

Martin X.

MCSA: M



"Ragingbull" <Ragingbull@discussions.microsoft.com>wrote in message

news:44F4B3B2-2D57-4F90-BE6E-4CBB3F673C15@microsoft.com...

Can anyone help a relative computer novice get to the bottom of a problem I

an experiencing regarding my itunes that will not open.



I have Vista, and up until about 2 weeks ago (when I last opened the

application) my itunes worked fine. However last week I tried to open it,

only to be faced with the following message:



Microsoft visual C++ runtime library



runtime error



This application has requested to terminate it in an unusual way.



Now I am not aware of why this should suddenly stop working, when it has

always worked on the new system. I have tried updating the latest version of

itunes, but to no avail. Can anyone help me as I do not relish the prospest

of loading my entire collection back onto disc.



Regards



Brad







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