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Subject:



Greetings to all,

Can someone tell me me why I can only successfully use restore points via

the safe mode,

and not straight lithine Vista, winch tells me That "an un know errer has

occlure, etc."?

Tanks for Youri enlightenment



Cordialement

JL


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Hi,



Apparently you did not check your original post for responses? See:

bertk.mvps.org/html/eerrormsgsv.html" >bertk.mvps.org/html/eerrormsgsv.html



--

Best of Luck,



Rick Rogers, aka "Nutcase" - Microsoft MVP

mvp.support.microsoft.com/" >mvp.support.microsoft.com/

Windows help - www.rickrogers.org

My thoughts rick-mvp.blogspot.com" >rick-mvp.blogspot.com



"La Poste" <maculottejean.lavie@laposte.net>wrote in message

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Hi Rick,

Thanks for duplicating your response.

In fact, none of your answers brought a solution to my problem:

The message I get is the following, translated from French back to English:

"an uspecified error has occurred during system restore (windows update)"

That's all, no error code, just a generic event ID, 8209.

However, if I try to restore a point via the safe mode (no network

connection) it works perfectly.

I didn't try to switch the internet connection off durind a restoration

process, should I have done so?

I add a copy of the message found in the event observer. It's in French, but

accessible to anyone.

Thanks anyway for our assistance.



Quote



Nom du journal :Application

Source : System Restore

Date : 10/11/2007 10:06:10

ID de l'événement :8209

Catégorie de la tâche :Aucun

Niveau : Erreur

Mots clés : Classique

Utilisateur : N/A

Ordinateur : PORT-LAVIE

Description :

Une erreur non spécifiée s'est produite durant la restauration du système :

(Windows Update). Informations supplémentaires : .

XML de l'événement :

<Event xmlns="schemas.microsoft.com/win/2004/08/events/event">" >schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="System Restore" />

<EventID Qualifiers="0">8209</EventID>

<Level>2</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2007-11-10T09:06:10.000Z" />

<EventRecordID>23285</EventRecordID>

<Channel>Application</Channel>

<Computer>PORT-LAVIE</Computer>

<Security />

</System>

<EventData>

<Data>Windows Update</Data>

<Data>

</Data>

<Binary>000000005D0400002F04000000000000CBC8392507000000000000000000000000000000</Binary>

</EventData>

</Event>



Unquote



All te best

JL



"Rick Rogers" <rick@mvps.org>a écrit dans le message de

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Hi,



Sorry to have been brusque in the 2nd response, but you didn't indicate that

you had seen the initial response so there was no way to tell what you've

tried. Since we can't see your system, you need to let us know what you have

and haven't tried, and if something suggested does not help. Otherwise we

can only make assumptions and guesses.



As it seems to work in Safe mode, but not in normal mode, you need to look

at what programs are loading with the system. One or more of them is

interfering with the process. A high percentage of the time this is caused

by antivirus or antimalware software that is over-agressively trying to

protect the system. While there are some known issues with Norton's, other

vendors are suspect as well. I would start by disabling yours and seeing if

this resolves the problem.



--

Best of Luck,



Rick Rogers, aka "Nutcase" - Microsoft MVP

mvp.support.microsoft.com/" >mvp.support.microsoft.com/

Windows help - www.rickrogers.org

My thoughts rick-mvp.blogspot.com" >rick-mvp.blogspot.com



"La Poste" <maculottejean.lavie@laposte.net>wrote in message

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