Issues with loggin in

jeffhobbs9

Issues with loggin in

Windows Vista21
I am running Vista Ultimate. I have two administrator accounts; one for me

and one for my wife. I can log into my account without any difficulty.

Currently when my wife tries to log into her account it takes a particularly

long amount of time to get past the screen that says welcome. When I do get

past it all I get is a black screen with the mouse pointer. I can move the

pointer but do nothing else. I cannot right click. I hit ctrl-alt-del and

can access the task manager. This started when the computer froze up while my

wife was using internet explorer, and I had to hit the reset button on my

computer. Can you help me?

-

Andre

Registered User

Tue Dec 04 15:55:44 PST 2007

Re:Issues with loggin in

Check your wife account Startup items in Windows Vista. Open the Run Command

(Windows key + R) type in MSCONFIG>hit Enter>accept prompt on UAC dialog

Quote

go to the Startup (tab) disable any unusual or suspicious startup items.

--

Andre

Blog: adacosta.spaces.live.com" >adacosta.spaces.live.com

My Vista Quickstart Guide:

adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry" >adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry

"Timothy B Condon" <TimothyBCondon@discussions.microsoft.com>wrote in

message news:565E2AAD-505C-42D1-9AFE-BBA91F95E05B@microsoft.com...

Quote

I am running Vista Ultimate. I have two administrator accounts; one for me

and one for my wife. I can log into my account without any difficulty.

Currently when my wife tries to log into her account it takes a

particularly

long amount of time to get past the screen that says welcome. When I do

get

past it all I get is a black screen with the mouse pointer. I can move

the

pointer but do nothing else. I cannot right click. I hit ctrl-alt-del

and

can access the task manager. This started when the computer froze up while

my

wife was using internet explorer, and I had to hit the reset button on my

computer. Can you help me?

TimothyBCondon

Registered User

Tue Dec 04 16:09:01 PST 2007

Re:Issues with loggin in

I had have attempted this and there is nothing there that is not on my

startup in hers.

"Andre Da Costa[ActiveWin]" wrote:

Quote

Check your wife account Startup items in Windows Vista. Open the Run Command

(Windows key + R) type in MSCONFIG>hit Enter>accept prompt on UAC dialog

>go to the Startup (tab) disable any unusual or suspicious startup items.

--

Andre

Blog: adacosta.spaces.live.com" >adacosta.spaces.live.com

My Vista Quickstart Guide:

adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry" >adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry

"Timothy B Condon" <TimothyBCondon@discussions.microsoft.com>wrote in

message news:565E2AAD-505C-42D1-9AFE-BBA91F95E05B@microsoft.com...

>I am running Vista Ultimate. I have two administrator accounts; one for me

>and one for my wife. I can log into my account without any difficulty.

>Currently when my wife tries to log into her account it takes a

>particularly

>long amount of time to get past the screen that says welcome. When I do

>get

>past it all I get is a black screen with the mouse pointer. I can move

>the

>pointer but do nothing else. I cannot right click. I hit ctrl-alt-del

>and

>can access the task manager. This started when the computer froze up while

>my

>wife was using internet explorer, and I had to hit the reset button on my

>computer. Can you help me?

-

Andre

Registered User

Tue Dec 04 16:32:14 PST 2007

Re:Issues with loggin in

If you have Antivirus installed, try disabling it temporarily to see if it

is the cultiprit.

--

Andre

Blog: adacosta.spaces.live.com" >adacosta.spaces.live.com

My Vista Quickstart Guide:

adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry" >adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry

"Timothy B Condon" <TimothyBCondon@discussions.microsoft.com>wrote in

message news:B87373E1-DB7E-49D6-A532-1F72C99D8889@microsoft.com...

Quote

I had have attempted this and there is nothing there that is not on my

startup in hers.

"Andre Da Costa[ActiveWin]" wrote:

>Check your wife account Startup items in Windows Vista. Open the Run

>Command

>(Windows key + R) type in MSCONFIG>hit Enter>accept prompt on UAC

>dialog

>>go to the Startup (tab) disable any unusual or suspicious startup

>items.

>--

>Andre

>Blog: adacosta.spaces.live.com" >adacosta.spaces.live.com

>My Vista Quickstart Guide:

>adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry" >adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry

>"Timothy B Condon" <TimothyBCondon@discussions.microsoft.com>wrote in

>message news:565E2AAD-505C-42D1-9AFE-BBA91F95E05B@microsoft.com...

>>I am running Vista Ultimate. I have two administrator accounts; one for

>>me

>>and one for my wife. I can log into my account without any difficulty.

>>Currently when my wife tries to log into her account it takes a

>>particularly

>>long amount of time to get past the screen that says welcome. When I

>>do

>>get

>>past it all I get is a black screen with the mouse pointer. I can move

>>the

>>pointer but do nothing else. I cannot right click. I hit

>>ctrl-alt-del

>>and

>>can access the task manager. This started when the computer froze up

>>while

>>my

>>wife was using internet explorer, and I had to hit the reset button on

>>my

>>computer. Can you help me?

>

>

>

TimothyBCondon

Registered User

Tue Dec 04 16:57:00 PST 2007

Re:Issues with loggin in

THe only change was that the sidebar and gadgets loaded, but nothing else. I

am using Live OnCare for my antivirus.

"Andre Da Costa[ActiveWin]" wrote:

Quote

If you have Antivirus installed, try disabling it temporarily to see if it

is the cultiprit.

--

Andre

Blog: adacosta.spaces.live.com" >adacosta.spaces.live.com

My Vista Quickstart Guide:

adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry" >adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry

"Timothy B Condon" <TimothyBCondon@discussions.microsoft.com>wrote in

message news:B87373E1-DB7E-49D6-A532-1F72C99D8889@microsoft.com...

>I had have attempted this and there is nothing there that is not on my

>startup in hers.

>

>"Andre Da Costa[ActiveWin]" wrote:

>

>>Check your wife account Startup items in Windows Vista. Open the Run

>>Command

>>(Windows key + R) type in MSCONFIG>hit Enter>accept prompt on UAC

>>dialog

>>>go to the Startup (tab) disable any unusual or suspicious startup

>>items.

>>--

>>Andre

>>Blog: adacosta.spaces.live.com" >adacosta.spaces.live.com

>>My Vista Quickstart Guide:

>>adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry" >adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry

>>"Timothy B Condon" <TimothyBCondon@discussions.microsoft.com>wrote in

>>message news:565E2AAD-505C-42D1-9AFE-BBA91F95E05B@microsoft.com...

>>>I am running Vista Ultimate. I have two administrator accounts; one for

>>>me

>>>and one for my wife. I can log into my account without any difficulty.

>>>Currently when my wife tries to log into her account it takes a

>>>particularly

>>>long amount of time to get past the screen that says welcome. When I

>>>do

>>>get

>>>past it all I get is a black screen with the mouse pointer. I can move

>>>the

>>>pointer but do nothing else. I cannot right click. I hit

>>>ctrl-alt-del

>>>and

>>>can access the task manager. This started when the computer froze up

>>>while

>>>my

>>>wife was using internet explorer, and I had to hit the reset button on

>>>my

>>>computer. Can you help me?

>>

>>

>>

-

Andre

Registered User

Tue Dec 04 19:48:26 PST 2007

Re:Issues with loggin in

Are you sure that Windows Live OneCare TuneUp is not running in the

background? It can tremendously slow down the system.

--

Andre

Blog: adacosta.spaces.live.com" >adacosta.spaces.live.com

My Vista Quickstart Guide:

adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry" >adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry

"Timothy B Condon" <TimothyBCondon@discussions.microsoft.com>wrote in

message news:1D3430C1-6BDF-4FDA-B9F6-36470C39D9CE@microsoft.com...

Quote

THe only change was that the sidebar and gadgets loaded, but nothing else.

I

am using Live OnCare for my antivirus.

"Andre Da Costa[ActiveWin]" wrote:

>If you have Antivirus installed, try disabling it temporarily to see if

>it

>is the cultiprit.

>--

>Andre

>Blog: adacosta.spaces.live.com" >adacosta.spaces.live.com

>My Vista Quickstart Guide:

>adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry" >adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry

>"Timothy B Condon" <TimothyBCondon@discussions.microsoft.com>wrote in

>message news:B87373E1-DB7E-49D6-A532-1F72C99D8889@microsoft.com...

>>I had have attempted this and there is nothing there that is not on my

>>startup in hers.

>>

>>"Andre Da Costa[ActiveWin]" wrote:

>>

>>>Check your wife account Startup items in Windows Vista. Open the Run

>>>Command

>>>(Windows key + R) type in MSCONFIG>hit Enter>accept prompt on UAC

>>>dialog

>>>>go to the Startup (tab) disable any unusual or suspicious startup

>>>items.

>>>--

>>>Andre

>>>Blog: adacosta.spaces.live.com" >adacosta.spaces.live.com

>>>My Vista Quickstart Guide:

>>>adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry" >adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry

>>>"Timothy B Condon" <TimothyBCondon@discussions.microsoft.com>wrote in

>>>message news:565E2AAD-505C-42D1-9AFE-BBA91F95E05B@microsoft.com...

>>>>I am running Vista Ultimate. I have two administrator accounts; one

>>>>for

>>>>me

>>>>and one for my wife. I can log into my account without any

>>>>difficulty.

>>>>Currently when my wife tries to log into her account it takes a

>>>>particularly

>>>>long amount of time to get past the screen that says welcome. When

>>>>I

>>>>do

>>>>get

>>>>past it all I get is a black screen with the mouse pointer. I can

>>>>move

>>>>the

>>>>pointer but do nothing else. I cannot right click. I hit

>>>>ctrl-alt-del

>>>>and

>>>>can access the task manager. This started when the computer froze up

>>>>while

>>>>my

>>>>wife was using internet explorer, and I had to hit the reset button

>>>>on

>>>>my

>>>>computer. Can you help me?

>>>

>>>

>>>

>

>

>