Board index » Windows Vista » Haunting pop-up every 5 min. - not from Internet

Windows Vista19
I'm using Vista Home Premium and after I had looked up something

within the Windows Help & Support... I closed the help, and

now... every five minutes pops up a window that only shows the

date in the title bar that reads:



"Navigation to the webpage was canceled

What you can try:

* Refresh the page"



I have tried refreshing the page just to see where it would go.

It goes nowhere even if on the Internet. There is no X box in

the title bar to close this window and right clicking on it in

the task bar does not work either. I finally use Task Manager to

close it. I've restarted my PC a few times but the window keeps

coming back no matter what I'm doing.

If anyone knows how I can put an end to this haunting, please let

me know.



Thank you,



Nancy


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"Nancy" <weewee37@hotmail.com>wrote in message

Do a thorough check for malware, following all of the steps at one of these

Web pages.

Help with malware:

All MS-MVP Sites.

aumha.org/a/parasite.htm" >aumha.org/a/parasite.htm

aumha.org/a/quickfix.htm" >aumha.org/a/quickfix.htm

www.elephantboycomputers.com/page2.html" >www.elephantboycomputers.com/page2.html

mvps.org/winhelp2002/unwanted.htm" >mvps.org/winhelp2002/unwanted.htm

inetexplorer.mvps.org/darnit.html" >inetexplorer.mvps.org/darnit.html

www.mvps.org/sramesh2k/Malware_Defence.htm" >www.mvps.org/sramesh2k/Malware_Defence.htm



Unexplained computer behavior may be caused by deceptive software.

support.microsoft.com/kb/827315" >support.microsoft.com/kb/827315



So How Did I Get Infected Anyway?

For quite a few people it's by installing programs like Messenger Plus,

whose ads for malware don't identify the malware as such and try to convince

you that you owe it to the author. See also:

www.wilderssecurity.com/showthread.php >www.wilderssecurity.com/showthread.php

Don't ever do a "default" install of anything. Always choose Custom and see

what else is being carried along. Don't install any extras you're not sure

of.



--

Frank Saunders MS-MVP IE,OE/WM

www.fjsmjs.com

Do not reply with email



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I think I figured it out....

Since it started happening after viewing the Win Vista help, I

thought that was the culprit.

I realized that my PC vender, Hewlett-Packard has their own help

incorporated within the Windows help.

My PC has a variety of security software that came bundled with

it.



I doubt that HP would have it's own software considered to be

spyware or malware. It is difficult to remove OEM integrated

software. (I think that's what they call it???)



What I'm trying to say is.... you were right.



Thank you



Nancy

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"Frank Saunders MS-MVP IE,OE/WM">wrote in message





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"Nancy" <weewee37@hotmail.com>wrote in message

..

Sorry to say you are right about HP. I don't think they could have done

better jog of aggravating their customers if they tried.



There should be a site with nothing but instructions to remove the HP

trash.







--

Joseph Meehan



Dia 's Muire duit







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Hi,



I am not the total authority. This is just my opinion.

Well, it's an educated opinion. I did work for Compaq, as it was taken down

by HP, and more recently for Dell tech support.



These large companies get their software in a deal that provides the

software firms with advertising, in the hopes you'll pay for their stuff and

not look around for alternatives. Some of that advertising is as close to

malware as anything you'd find on the internet.



If it annoys you, remove it. It's your computer, and you don't deserve the

aggrivation. (but do your research first !!!)

You may be able to calm down the popups in a useful application.



First, prove that the internet is not involved by disconnecting your

internet cable (physically) and restarting your computer.

If you still get the pop-up, it's internal.



OEM software should be no more difficult to remove than going to Control

Panel ->Add/remove software and removing it.

If it is more difficult, check google. Others will have help.

If you're using Vista, it's Programs and Features.



The software bundles I've seen have not impressed me, and I'd forgotten how

much I got rid of, until I restored a Dell to pass it along to a relative.

I got calls...







"Joseph Meehan" <sligoNoSPAMjoe@hotmail.com>wrote in message

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On Mon, 7 Jan 2008 00:43:19 -0600, "Nancy" <weewee37@hotmail.com>

wrote:



Same thing happened to me. I went to Help and a bit later my

CounterSpy software warned me about hpcee.exe wanting to change the

registry. I said no, quarantine it and then looked it up. It is

indeed HP malware and I told CounterSpy to nuke it from quarantine

and no problems.



If you look up hpcee.exe you can find links on how to rid yourself of

it. I did not need to do that since my spyware program did it but

since you are now infected you will have to go the whole route.







--

Ciao,

Falcon

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"Falcon">wrote in message.





I came to the same conclusion... I manually got rid of it though.

After uninstalling ALL of the HP programs, the pop-up still kept

poppin'.

I finally had to keep the Task Manager running until it showed up

in the application section of Task Manager, right click on it>go

to process in the process list, which shows exactly where the

file was.

So I went to that folder and zipped the application along with

some reminder application and some kind of scheduler application.

I keep the zip folder within the original folder just incase

something goes haywire. IT WORKED!!!!

Everything seems good so far. However, I'm sure the event log is

probably going nuts from it. (Cannot view my event viewer

anyway)

I know that is an unorthodox way deal with it, but I was going

crazy. Now I just want to replace Norton with another antivirus

program and I'll be happy. lol.



Nancy

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"Nancy">wrote:



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