Board index » Windows Vista » Missing dll files nNeBtuTJ and jkkjIxxx

Windows Vista25
Following a recent removal of an old version of AVG, I now have a coupl

of DLL files missing, and I cannot find any replacements anywhere



Can anyone help.



Missing dll files are as follows..



nNeBtuT



jkkjIxx



My system runs fine, its just upon start up I get two warning pop u

windows warning me that these two dll files are missing



Hope someone can help



Thanks in advanc



Mick



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GSi-R


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GSi-R wrote:



The nNeBtuTJ belongs, I believe, to some Nokia phone software. The jkkjIxxx

file is malware.



Neither file has anything to do with AVG.



If you recently removed malware from your computer, the removal tools left a

reference to the malware file in your Startup. In that case, and for the

missing Nokia file, just manage your Startup matrix as detailed below.

However, if you haven't recently done a really good virus/malware cleanup,

you should.



Go through these general malware removal steps systematically -

www.elephantboycomputers.com/page2.html" >www.elephantboycomputers.com/page2.html



For Startup management:



It is always better to stop programs from starting with Windows from within

the programs themselves, so look in their Options before changing anything

with msconfig - you're just examining things at this stage. If a program

doesn't offer any way to control startup from its Preferences, then use

msconfig to uncheck the box next to its name, Apply and OK out.



Start Orb>Start Search box>msconfig [enter]



If you are prompted for an administrator password or for a confirmation,

type the password, or click Continue. Then see what is on the Startup tab.

You don't need to restart immediately, but the next time you do you'll get

a dialog saying you've used the Utility. Usually in Vista this will be

blocked by Windows Defender and you'll need to allow it so you can then

tick the box that says in effect, "don't bother me about this again".



Important - Do not use the System Configuration Utility to stop processes.

Instead, use Start>Run>services.msc [enter] and do not stop any services

unless you really, really know what you're doing.



The free Autoruns program is very useful for managing your Startup -

www.microsoft.com/technet/sysinternals/default.mspx" >www.microsoft.com/technet/sysinternals/default.mspx - Autoruns



Malke

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MS-MVP

Elephant Boy Computers

www.elephantboycomputers.com

Don't Panic!

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Many thanks Malke for your detailed reply, its appreciated. I will take

a look at that site, and carry out the tasks you mention.



Thanks again



Micky





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GSi-R

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