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Rebooting at 'configuring updates 3 of 3. 0% complete

Windows Vista38
Hello



I still need more log files for the investigation that we are doing:



If people are running into this can you send me the log files.



Can you send me some of the log files from the system?

%windir%\logs\cbs\*.*

%windir%\WindowsUpdate*.log

%windir%\inf\setupapi.dev.log

%windir%\winsxs\poqexec.log (if exists)

%windir%\winsxs\pending.* (if exists)

%windir%\Performance\WinSAT\Datastore\*.*

%windir%\System32\winevt\Logs\application.evtx

Try booting to the Windows Vista DVD, choose the repair option in the lower

left-hand corner.

Choose to boot to a CMD prompt, copy the log files to a temp folder (or

onto removable media if available)



while in the repair more after copying the files to a temp location, you

should be able to choose the system restore option.

This should get you back operational.

Then send me the log file.

Remove the online section from the email name listed here before sending

darrellg@online.microsoft.com.







This is the blog on the issue:



windowsvistablog.com/blogs/windowsvista/archive/2008/02/19/update-on-

windows-vista-sp1-prerequisite-kb937287.aspx





Thanks,

Darrell Gorter[MSFT]



This posting is provided "AS IS" with no warranties, and confers no rights


-
 

Re:Rebooting at 'configuring updates 3 of 3. 0% complete



Fixing Windows Vista Home Premium after installing KB937287 "Windows

Update"

In Microsoft Vista Home Premium, there was a screwed up update.

It kept rebooting the computer and displayed this message: "Configuring

Updates Stage 3 of 3" and would go from 0% to 100% before rebooting

again. Safe mode offered no help as the same thing happened. Going into

System Restore said there were no valid restore points because something

wasn't running. I called 1-866-pcsafety and they helped me through this

resolution.



To resolve this - get to a command prompt:

The command prompt may display as "X:" - if it does, type "C:" and

press enter (changing the location to the boot drive).

Change directory to the "C:\Windows\winsxs" folder by typing:

" CD \ " (press Enter)

" CD \Windows\winsxs " (press Enter)

Rename the file named "Pending.xml" to something else by typing:

"ren pending.xml pending.xxx" (press Enter)

Run regedit by typing "Regedit" and press Enter.

Search for the entry with this description: "Advanced installer need

resolving"

and delete it.

Search for the entry: "Pending.xml identifier" (which will be 2 lines

or so after the first one) and delete it.

End the Regedit and reboot. You should be OK.





--

OhioDick

-

Re:Rebooting at 'configuring updates 3 of 3. 0% complete

This is a post of my great interest.

Did you let the system boot from the Vista setup DVD and got into the

command prompt mode? Another word how did you get to the command prompt

when the VISTA is unable to boot?



OhioDick wrote:

Quote
Fixing Windows Vista Home Premium after installing KB937287 "Windows

Update"

In Microsoft Vista Home Premium, there was a screwed up update.

It kept rebooting the computer and displayed this message: "Configuring

Updates Stage 3 of 3" and would go from 0% to 100% before rebooting

again. Safe mode offered no help as the same thing happened. Going into

System Restore said there were no valid restore points because something

wasn't running. I called 1-866-pcsafety and they helped me through this

resolution.



To resolve this - get to a command prompt:

The command prompt may display as "X:" - if it does, type "C:" and

press enter (changing the location to the boot drive).

Change directory to the "C:\Windows\winsxs" folder by typing:

" CD \ " (press Enter)

" CD \Windows\winsxs " (press Enter)

Rename the file named "Pending.xml" to something else by typing:

"ren pending.xml pending.xxx" (press Enter)

Run regedit by typing "Regedit" and press Enter.

Search for the entry with this description: "Advanced installer need

resolving"

and delete it.

Search for the entry: "Pending.xml identifier" (which will be 2 lines

or so after the first one) and delete it.

End the Regedit and reboot. You should be OK.





-

Re:Rebooting at 'configuring updates 3 of 3. 0% complete

Hello,

If you follow those steps, then you need to backup your data and reinstall

the OS.

Servicing on those systems is now in a unknown state which will affect

future updates

note the warnings in the article.



942968 Stop error when you try to download updates from Windows Update on a

computer that is running Windows Vista: "0x80070246"

support.microsoft.com/default.aspx >support.microsoft.com/default.aspx



Thanks,

Darrell Gorter[MSFT]



This posting is provided "AS IS" with no warranties, and confers no rights

--------------------

|>From: OhioDick <OhioDick.357a24@no-mx.forums.net>

|>Subject: Re: Rebooting at 'configuring updates 3 of 3. 0% complete

|>Date: Fri, 22 Feb 2008 14:52:55 -0600

|>Message-ID: <OhioDick.357a24@no-mx.forums.net>

|>Organization: Forums

|>User-Agent: vBulletin USENET gateway

|>X-Newsreader: vBulletin USENET gateway

|>X-Originating-IP: 150.176.253.2

|>References: <1lTIL61cIHA.6844@TK2MSFTNGHUB02.phx.gbl>

|>Newsgroups: microsoft.public.windows.vista.general

|>NNTP-Posting-Host: 34.37.354a.static.theplanet.com 74.53.55.52

|>Lines: 1

|>Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl

|>Xref: TK2MSFTNGHUB02.phx.gbl

microsoft.public.windows.vista.general:257569

|>X-Tomcat-NG: microsoft.public.windows.vista.general

|>

|>

Fixing Windows Vista Home Premium after installing KB937287 "Windows

Update"

In Microsoft Vista Home Premium, there was a screwed up update.

It kept rebooting the computer and displayed this message: "Configuring

Updates Stage 3 of 3" and would go from 0% to 100% before rebooting

again. Safe mode offered no help as the same thing happened. Going into

System Restore said there were no valid restore points because something

wasn't running. I called 1-866-pcsafety and they helped me through this

resolution.



To resolve this - get to a command prompt:

The command prompt may display as "X:" - if it does, type "C:" and

press enter (changing the location to the boot drive).

Change directory to the "C:\Windows\winsxs" folder by typing:

" CD \ " (press Enter)

" CD \Windows\winsxs " (press Enter)

Rename the file named "Pending.xml" to something else by typing:

"ren pending.xml pending.xxx" (press Enter)

Run regedit by typing "Regedit" and press Enter.

Search for the entry with this description: "Advanced installer need

resolving"

and delete it.

Search for the entry: "Pending.xml identifier" (which will be 2 lines

or so after the first one) and delete it.

End the Regedit and reboot. You should be OK.





--

OhioDick

|>



-

Re:Rebooting at 'configuring updates 3 of 3. 0% complete

Hello

Wrong article link

949358 The update is not installed successfully, you receive a message, and

the computer restarts when you try to install an update in Windows Vista

support.microsoft.com/default.aspx >support.microsoft.com/default.aspx





Thanks,

Darrell Gorter[MSFT]



This posting is provided "AS IS" with no warranties, and confers no rights

--------------------

|>Newsgroups: microsoft.public.windows.vista.general

|>From: Darrellg@online.microsoft.com ("Darrell Gorter[MSFT]")

|>Organization: Microsoft

|>Date: Fri, 22 Feb 2008 22:57:58 GMT

|>Subject: Re: Rebooting at 'configuring updates 3 of 3. 0% complete

|>X-Tomcat-NG: microsoft.public.windows.vista.general

|>MIME-Version: 1.0

|>Content-Type: text/plain

|>Content-Transfer-Encoding: 7bit

|>

|>Hello,

|>If you follow those steps, then you need to backup your data and

reinstall

|>the OS.

|>Servicing on those systems is now in a unknown state which will affect

|>future updates

|>note the warnings in the article.

|>

|>942968 Stop error when you try to download updates from Windows Update

on a

|>computer that is running Windows Vista: "0x80070246"

|>support.microsoft.com/default.aspx >support.microsoft.com/default.aspx

|>

|>Thanks,

|>Darrell Gorter[MSFT]

|>

|>This posting is provided "AS IS" with no warranties, and confers no

rights

|>--------------------

|>|>From: OhioDick <OhioDick.357a24@no-mx.forums.net>

|>|>Subject: Re: Rebooting at 'configuring updates 3 of 3. 0% complete

|>|>Date: Fri, 22 Feb 2008 14:52:55 -0600

|>|>Message-ID: <OhioDick.357a24@no-mx.forums.net>

|>|>Organization: Forums

|>|>User-Agent: vBulletin USENET gateway

|>|>X-Newsreader: vBulletin USENET gateway

|>|>X-Originating-IP: 150.176.253.2

|>|>References: <1lTIL61cIHA.6844@TK2MSFTNGHUB02.phx.gbl>

|>|>Newsgroups: microsoft.public.windows.vista.general

|>|>NNTP-Posting-Host: 34.37.354a.static.theplanet.com 74.53.55.52

|>|>Lines: 1

|>|>Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl

|>|>Xref: TK2MSFTNGHUB02.phx.gbl

|>microsoft.public.windows.vista.general:257569

|>|>X-Tomcat-NG: microsoft.public.windows.vista.general

|>|>

|>|>

|>Fixing Windows Vista Home Premium after installing KB937287 "Windows

|>Update"

|>In Microsoft Vista Home Premium, there was a screwed up update.

|>It kept rebooting the computer and displayed this message: "Configuring

|>Updates Stage 3 of 3" and would go from 0% to 100% before rebooting

|>again. Safe mode offered no help as the same thing happened. Going into

|>System Restore said there were no valid restore points because something

|>wasn't running. I called 1-866-pcsafety and they helped me through this

|>resolution.

|>

|>To resolve this - get to a command prompt:

|>The command prompt may display as "X:" - if it does, type "C:" and

|>press enter (changing the location to the boot drive).

|>Change directory to the "C:\Windows\winsxs" folder by typing:

|>" CD \ " (press Enter)

|>" CD \Windows\winsxs " (press Enter)

|>Rename the file named "Pending.xml" to something else by typing:

|>"ren pending.xml pending.xxx" (press Enter)

|>Run regedit by typing "Regedit" and press Enter.

|>Search for the entry with this description: "Advanced installer need

|>resolving"

|>and delete it.

|>Search for the entry: "Pending.xml identifier" (which will be 2 lines

|>or so after the first one) and delete it.

|>End the Regedit and reboot. You should be OK.

|>

|>

|>--

|>OhioDick

|>|>

|>



-

Re:Rebooting at 'configuring updates 3 of 3. 0% complete



Darrell,

You may be reight about reinstalling the OS, but I didn't have to

After those steps, it booted up and has been right as rain for a wee

now (as near as I can tell). Sad state of affairs that I have 9 hour

invested in a customer's computer but can't charge for it



--

OhioDick

-

Re:Rebooting at 'configuring updates 3 of 3. 0% complete

Hello,

Because we don't know which updates were in the process of installing,

until you attempt to do something with those updates, like modify them in

Add\remove Programs, or install another update that changes that component,

you may not notice any issue.

But future changes to that component could be broken.

Thanks,

Darrell Gorter[MSFT]



This posting is provided "AS IS" with no warranties, and confers no rights

--------------------

|>From: OhioDick <OhioDick.35ccp5@no-mx.forums.net>

|>Subject: Re: Rebooting at 'configuring updates 3 of 3. 0% complete

|>Date: Mon, 25 Feb 2008 08:40:53 -0600

|>Message-ID: <OhioDick.35ccp5@no-mx.forums.net>

|>Organization: Forums

|>User-Agent: vBulletin USENET gateway

|>X-Newsreader: vBulletin USENET gateway

|>X-Originating-IP: 150.176.253.2

|>References: <1lTIL61cIHA.6844@TK2MSFTNGHUB02.phx.gbl>

|>Newsgroups: microsoft.public.windows.vista.general

|>NNTP-Posting-Host: 34.37.354a.static.theplanet.com 74.53.55.52

|>Lines: 1

|>Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl

|>Xref: TK2MSFTNGHUB02.phx.gbl

microsoft.public.windows.vista.general:259137

|>X-Tomcat-NG: microsoft.public.windows.vista.general

|>

|>

Darrell,

|>You may be reight about reinstalling the OS, but I didn't have to.

After those steps, it booted up and has been right as rain for a week

now (as near as I can tell). Sad state of affairs that I have 9 hours

invested in a customer's computer but can't charge for it.





--

OhioDick

|>



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