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Internet Explorer94
Vista/IE7 - currently getting script errors and can't use IE. Would like to

uninstall and roll back to IE6 (IE7 was installed on notebook and I believe

uninstalling 7 will take me to IE6?? ) However IE7 does not appear in

add/remove programs. How do I uninstall. Am currently using Mozilla to

browse but I like some of IE features.


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"DeneseVon" wrote:

You cannot use IE6 with Vista as IE7 is native to the operating system.

Describe the script errors in more detail.



Silj



--

siljaline

aumha.org/vsop.php" >aumha.org/vsop.php



-

What script errors? What anti-virus application or security suite is

installed? What anti-spyware applications (other than Defender)? What

third-party firewall (if any)? Is Vista SP1 installed (just a question)?



You cannot uninstall IE7 in Vista. You cannot install/use IE6 in Vista.



In no certain order:



How to troubleshoot Internet Explorer 7 issues in Windows Vista:

support.microsoft.com/kb/936215" >support.microsoft.com/kb/936215



How to optimize or reset Internet Explorer 7:

support.microsoft.com/kb/936213" >support.microsoft.com/kb/936213



Internet Explorer stops responding, stops working, or restarts (Guided Help)

support.microsoft.com/gp/pc_ie_intro" >support.microsoft.com/gp/pc_ie_intro

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin aumha.net" >aumha.net

DTS-L dts-l.net/" >dts-l.net/





DeneseVon wrote:

-

when I try and nagivate on web pages i get multiple screens on top of

screens popping up stating i have script errors. No pertinent info stated in

box. or i get the error on page on bar when trying to go to a site...click

on symbol and get the same screens popping up. In both cases i can't go any

further and i have to go to the task menu and quit programs. Needless to say

IE is useless to me. I have restored defaults, enabled/disabled script

error. Can IE7 be repaired or uninstalled and reinstalled

SP1 was just installed 3/19. Have Norton antivirus and spyware doctor

installed on system. Doesn't mention anything in error box...just script

error. Also my sidebar is all messed up to if that means anything.



"PA Bear [MS MVP]" wrote:

See the KB articles I posted in my first reply.



You can neither repair nor reinstall IE7 in Vista, you can only reinstall

Vista.



Did this behavior start after you installed Vista SP1? Did you disable NAV

*and* Spyware Doctor OnGuard /before/ you installed Vista SP1?



Is your NAV subscription current? Did you purchase Spyware Doctor?

--

~PA Bear





DeneseVon wrote:

-

NAV & Spyware Dr. are trial versions (which I am trying-had Norton before

on another notebook & desktop and did not like it ,but heard it now gets

great reviews. Spyware Dr. also got good reviews) No I didn't turn them off

prior to downloading sp1.





Problems started just about two weeks ago so the ie7 problems could be

related. Just not sure.



Should I uninstall sp1 and reinstall?







-

[To keep track of things, it helps immensely if you include all of previous

message(s) in your replies to the newsgroup. Not everyone here uses that

clunky web interface to assess these newsgroups. Thank you.]



Please try the possible fixes in the three (3) KB articles I cited earlier

before doing ANYTHING else.



As you only installed Vista SP1 a week ago, I doubt it's the cause of the

problem; however, installing SP1 without first having disabled NAV and

Spyware Doctor OnGuard may have made matters worse.



Did the install of either application coincide with the start of the

problems?



When does the NAV trial expire? What anti-virus application(s) had been

installed before you installed the NAV free trial?



I'd uninstall Spyware Doctor myself, /after/ first disabling OnGuard! That

being said, what led you to install Spyware Doctor in the first place?



While that may be necessary at some point, I wouldn't take such a drastic

step at this juncture, no.

--

~PA Bear





DeneseVon wrote:

PA Bear [MS MVP] wrote:

-

Tried all fixes..nothing.



No the install of NAV and Spydoctor did not cause it that I'm aware of. I

downloaded Spydoctor because I needed spyware and after researching it I

thought it would be one I should try.



Norton came installed (trial) I then tried spybot search and destroy and

AVG. Downloaded trial of nav again - expires in 66 days.



Ran spyware/virus/defender checks and nothing showed up.



FYI-I also cannot check for updates for windows or defender, etc. The

system just hangs (searches and searches).





"PA Bear [MS MVP]" wrote:

1. Please (a) disable Spyware Doctor OnGuard [Open Spyware Doctor | click on

"OnGuard" button (left side) | Uncheck "Activate OnGuard">Exit] then (b)

uninstall it via Add/Remove Programs.



[Vista includes an anti-spyware application, Windows Defender.]



2. Uninstall any/all Norton software via Add/Remove Programs.



3. Make certain that the Windows Firewall is enabled.



4. Run this removal tool:

service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039" >service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039



NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,

browsing; reading email; chatting) except #5 below until you've got another

AV application installed!



5. Reboot and /immediately/ install Avira AntiVir* or the 30-day free trial

versions of NOD32** or KAV7***



[Your anti-virus application should be configured to seek and install

updates automatically, daily, at a time when the machine is usually running

and connected to the internet. It should also be configured to run a full

system scan a few minutes after seeking/installing updates, also daily.

Anything less is simply insufficient these days.]



6. Manually update your new anti-virus application then reboot into Safe

Mode and run a full system scan.



7. Reboot into Windows.



Do your problems persist now?



[Don't forget to subscribe to your new AV app, if applicable, or uninstall

it then install another AV application before the free-trial period

expires!]



* www.free-av.com/" >www.free-av.com/

** www.eset.com/download/index.php

*** usa.kaspersky.com/trials/home-users/anti-virus-7/" >usa.kaspersky.com/trials/home-users/anti-virus-7/

--

~PA Bear



DeneseVon wrote:

-

Did all and it did not fix the problem. (However, I could not update Avira.

When I tried I got the box to ask if I wanted to proceed and I said yes and

nothing happened. Tried twice. ) I still have script errors, and I am unable

to navigate on web pages. I then tried to restore computer and it would not

restore to an earlier date. Can't check for windows updates (just keeps

trying to check for updates, but can't connect). Can I try and install ie7

over the ie7 I have now? Uninstall SP1?



"PA Bear [MS MVP]" wrote:

Repeat: You cannot reinstall IE7 in Vista.



According to your previous replies, the problem predates the install of

Vista SP1. You can try uninstalling SP1 but I doubt very much that doing so

will make any difference, Denese.



How to uninstall Windows Vista SP1 as a troubleshooting step:

support.microsoft.com/kb/948537" >support.microsoft.com/kb/948537



==========================



Unexplained computer behavior may be caused by deceptive software

support.microsoft.com/kb/827315" >support.microsoft.com/kb/827315



Assuming uninstalling SP1 makes no difference, it's time to run a /thorough/

check for hijackware, including posting your hijackthis log to an

appropriate forum.



Checking for/Help with Hijackware

aumha.org/a/parasite.htm" >aumha.org/a/parasite.htm

aumha.org/a/quickfix.htm" >aumha.org/a/quickfix.htm

aumha.net/viewtopic.php >aumha.net/viewtopic.php

wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction" >wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

mvps.org/winhelp2002/unwanted.htm" >mvps.org/winhelp2002/unwanted.htm

inetexplorer.mvps.org/data/prevention.htm" >inetexplorer.mvps.org/data/prevention.htm

inetexplorer.mvps.org/tshoot.html" >inetexplorer.mvps.org/tshoot.html

www.mvps.org/sramesh2k/Malware_Defence.htm" >www.mvps.org/sramesh2k/Malware_Defence.htm

defendingyourmachine2.blogspot.com/" >defendingyourmachine2.blogspot.com/

www.elephantboycomputers.com/page2.html" >www.elephantboycomputers.com/page2.html



When all else fails, HijackThis v2.0.2

(aumha.org/downloads/hijackthis.exe)" >aumha.org/downloads/hijackthis.exe) is the preferred tool to use.

It will help you to both identify and remove any hijackware/spyware with

assistance from an expert. **Post your log to

forums.spybot.info/forumdisplay.php >forums.spybot.info/forumdisplay.php

castlecops.com/forum67.html," >castlecops.com/forum67.html,

forums.subratam.org/index.php >forums.subratam.org/index.php

aumha.net/viewforum.php >aumha.net/viewforum.php or other appropriate forums for review

by an expert in such matters, not here.**



If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin aumha.net" >aumha.net

DTS-L dts-l.net/" >dts-l.net/





DeneseVon wrote:

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