IE 7 ERROR -has to close???  
Author Message
kybdgeek





PostPosted: Wed Dec 13 15:17:20 CST 2006 Top

Internet Explorer / IE >> IE 7 ERROR -has to close???

I get this several times a day in IE 7.

XP home. SP2.

Rebooting makes it work again.

What is going on and what is the fix?

Thank you.

Internet Explorer34  
 
 
Frank





PostPosted: Wed Dec 13 15:17:20 CST 2006 Top

Internet Explorer / IE >> IE 7 ERROR -has to close???

>I get this several times a day in IE 7.
>
> XP home. SP2.
>
> Rebooting makes it work again.
>
> What is going on and what is the fix?


I know of two causes for the vast majority of such problems:
1. Incompatible add-ons: What if you right click the IE icon on the desktop
and choose Start Without Add-ons?
Or go to Start | All Programs | Accessories | System Tools | Internet
Explorer (No Add-ons).

2. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.


 
 
SteveW





PostPosted: Wed Dec 13 15:32:18 CST 2006 Top

Internet Explorer / IE >> IE 7 ERROR -has to close???
> I get this several times a day in IE 7.
> XP home. SP2.
> Rebooting makes it work again.
> What is going on and what is the fix?

Re: add-ons
I've seen a couple of offending toolbars specifically mentioned in
forum posts. I don't mention them here because I didn't have firsthand
experience with them. For me, the culprit add-on (in WinXP Home SP2,
fully patched) was PC-cillin Internet Security 2006's anti-fraud
toolbar. Turning it off (making it invisible) wasn't sufficient. It was
necessary to disable it in Manage Add-ons. However, it appears anyone
with PCCIS2006 can download the 2007 version for free, and that new
version has eliminated the toolbar entirely.

 
 
its_my_dime





PostPosted: Wed Dec 13 23:10:11 CST 2006 Top

Internet Explorer / IE >> IE 7 ERROR -has to close???



>> I get this several times a day in IE 7.
>> XP home. SP2.
>> Rebooting makes it work again.
>> What is going on and what is the fix?
>
> Re: add-ons
> I've seen a couple of offending toolbars specifically mentioned in
> forum posts. I don't mention them here because I didn't have firsthand
> experience with them. For me, the culprit add-on (in WinXP Home SP2,
> fully patched) was PC-cillin Internet Security 2006's anti-fraud
> toolbar. Turning it off (making it invisible) wasn't sufficient. It was
> necessary to disable it in Manage Add-ons. However, it appears anyone
> with PCCIS2006 can download the 2007 version for free, and that new
> version has eliminated the toolbar entirely.


Thanks to you and Frank. I'm cleaning these up. Lets see if this improves
the situation.


 
 
SteveW





PostPosted: Wed Dec 13 23:57:27 CST 2006 Top

Internet Explorer / IE >> IE 7 ERROR -has to close???




> >> I get this several times a day in IE 7.
> >> XP home. SP2.
> >> Rebooting makes it work again.
> >> What is going on and what is the fix?
> >

Oh, another possible cause I've seen described (somewhere in msdn?) for
"IE7 has to close" is the Language Toolbar's Handwriting Recognition
module. Disabling that was the first thing I tried because I don't use
it, but the problem wasn't solved until I got rid of the PCC toolbar.

 
 
SteveW





PostPosted: Thu Dec 14 08:05:29 CST 2006 Top

Internet Explorer / IE >> IE 7 ERROR -has to close???

> However, it appears anyone with PC-cillin Internet Security 2006
> can download the 2007 version for free, and that new
> version has eliminated the toolbar entirely.

Per this article, if you are using 2006, it migh be better to stick
with it for a while, although with the antifraud toolbar disabled. 2007
has apparently been problematic:

http://fileforum.betanews.com/detail/Trend_Micro_PCCillin_Internet_Security_2007/1062089159/1