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Internet Explorer96
Hello--



I have a brand new Dell laptop that has frequent IE crashes. I have

uninstalled, reinstalled, checked for viruses, etc... I cannot find the

source of the problem and am hoping you all can help. Here are a few of the

error logs. Please let me know if you have any suggestions, I am at my wits

end--



Faulting application iexplore.exe, version 7.0.5450.4, faulting module

kernel32.dll, version 5.1.2600.2180, fault address 0x0001eb33.



0000: 6c707041 74616369 206e6f69 6c696146

0010: 20657275 78656920 726f6c70 78652e65

0020: 2e372065 34352e30 342e3035 206e6920

0030: 6e72656b 32336c65 6c6c642e 312e3520

0040: 3036322e 31322e30 61203038 666f2074

0050: 74657366 30303020 33626531 0a0d33



Faulting application iexplore.exe, version 7.0.5450.4, faulting module

unknown, version 0.0.0.0, fault address 0x60b47930.



0000: 6c707041 74616369 206e6f69 6c696146

0010: 20657275 78656920 726f6c70 78652e65

0020: 2e372065 34352e30 342e3035 206e6920

0030: 6e6b6e75 206e776f 2e302e30 20302e30

0040: 6f207461 65736666 30362074 39373462

0050: 0a0d3033



Faulting application iexplore.exe, version 7.0.5450.4, faulting module

kernel32.dll, version 5.1.2600.2945, fault address 0x00012a5b

000: 6c707041 74616369 206e6f69 6c696146

0010: 20657275 78656920 726f6c70 78652e65

0020: 2e372065 34352e30 342e3035 206e6920

0030: 6e72656b 32336c65 6c6c642e 312e3520

0040: 3036322e 39322e30 61203534 666f2074

0050: 74657366 30303020 35613231 0a0d62



Faulting application iexplore.exe, version 7.0.5700.6, faulting module

kernel32.dll, version 5.1.2600.2945, fault address 0x00012a5b.

000: 6c707041 74616369 206e6f69 6c696146

0010: 20657275 78656920 726f6c70 78652e65

0020: 2e372065 37352e30 362e3030 206e6920

0030: 6e72656b 32336c65 6c6c642e 312e3520

0040: 3036322e 39322e30 61203534 666f2074

0050: 74657366 30303020 35613231 0a0d62





Thanks in advance for your help--


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Hi jll1678,



Did your computer come with and IE Add-Ins installed? Google toolbar? If so

download and install the latest version. You can test to see if an add-in is

causing the problem by unselecting the "Enable third-party browser helpers"

on the Advanced tab of Internet options.



Also check that you have the latest Windows updates as it may have been some

time since the OEM windows installation was updated.



Regards.

"jll1678" <jll1678@discussions.microsoft.com>wrote in message



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Rob,



Thanks so much for your prompt reply. I do not believe I had any

BHO's/Add-Ins- At one point I had Google Desktop, but I uninstalled it to try

to fix the IE problems, but it still crashed after I uninstalled the program.

I also just checked for Windows updates. I did need to update to .NET

Framework 2 (from 1.1). I also disabled 3rd party browser helpers (even

though I don't believe I had any installed). Is it possible that the update

to the .NET Framework 2 could have solved the issue?



Thanks again-

JLL



"Rob ^_^" wrote:

Hi jll1678,



It could be. I really don't know as there is no dependencies between IE and

.NET although it is possible that an add-in may have dependencies for .NET.

I have a HP laptop that came with extra software (google toolbar) that was

out of date with windows updates applied to the machine. Pre-version 3.0...

did cause problems with IE.



The error message referring to Kernel32.dll indicates that something (an

add-in or perhaps something left over from the IE7 uninstall) is trying to

access the registry (I think probably to create and release 'threads'). The

Google desktop search may be the culpret here also as it uses threads to

work in the background. You could try re-installing the Google Desktop

search, it may be that the un-install did not completely remove everything.



Regards.

"jll1678" <jll1678@discussions.microsoft.com>wrote in message



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