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Internet Explorer85
We had a home network set up(2 desktops with an cable modem and Microsoft

router/base station). Both had Symantec's NIS installed and regularly updated

with liveupdate. About 3 weeks ago I had a trojan horse attack, much to my

alarm- as I had the NIS, and as a result one of my desktops has lost its

internet connection together with OE6 files(Internet gateway unable to be

re-established, inspite of many efforts to resolve the issues with network

connection help and others)

I would like to regain the IE & OE files on the system as I have important

files related to to job searches etc) NOTE:- system had WinXP pro SP2 +

updates installed). Can anyone help me resolve without re-installing

Windows....etc

as the CD I have for Windows is not current with the updates installed, and

all that entails with uninstalling and reinstalling files?


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Hi Indrajit,



Sounds like NAV has quarantined some of your OE folders and OS files. Check

the NAV Quarantined files folder and run the repair process to remove the

Trojan and release the infected files back into the OS file system.



Regards.



"Indrajit Mitra" <Indrajit Mitra@discussions.microsoft.com>wrote in message

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1. Your OE data having gone missing is probably coincidental to your

"infections".



Why it usually happens:



insideoe.tomsterdam.com/problems/bugs.htm" >insideoe.tomsterdam.com/problems/bugs.htm

www.microsoft.com/windows/IE/community/columns/filecorruption.mspx" >www.microsoft.com/windows/IE/community/columns/filecorruption.mspx



Recovering the missing data: www.oehelp.com/OETips.aspx" >www.oehelp.com/OETips.aspx (#2 and #4)

and support.microsoft.com/ >support.microsoft.com/ (Notes section under

Resolution)

~~~~~~~~~~~~~~~~~~~

DBXpress (faster, more powerful, with even greater functionality)

www.oehelp.com/DBXpress/Default.aspx" >www.oehelp.com/DBXpress/Default.aspx

~~~~~~~~~~~~~~~~~~~~

Avoiding Such Corruption in Future:



- Don't use Inbox or Sent Items to archive messages. Move them to local

folders created for this purpose.



- Empty Deleted Items folder daily.



- Frequently perform a manual compact of all OE folders while "working

offline". More at www.insideoe.com/files/maintain.htm" >www.insideoe.com/files/maintain.htm



- WinXP SP2 only: Do not shut down your machine while Windows is

automatically compacting your message store.



- Your anti-virus application's email scanning feature can also cause such

corruption. Disable it. It provides no additional protection.



=>OE-specific newsgroup:



2. Loss of internet connection:



Start | Run | (type in) cmd>OK



In the Command box, carefully type the following:



netsh winsock reset [press ENTER]



Reboot at the prompt.



More: windowsxp.mvps.org/winsock.htm;" >windowsxp.mvps.org/winsock.htm;

support.microsoft.com/kb/811259" >support.microsoft.com/kb/811259 (includes Guided Help)



3. You may not have gotten the machine 100% clean yet: Run a /thorough/

check for hijackware, including posting your hijackthis log to an

appropriate forum.



Checking for/Help with Hijackware

aumha.org/a/parasite.htm" >aumha.org/a/parasite.htm

aumha.org/a/quickfix.htm" >aumha.org/a/quickfix.htm

aumha.net/viewtopic.php >aumha.net/viewtopic.php

wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction" >wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

mvps.org/winhelp2002/unwanted.htm" >mvps.org/winhelp2002/unwanted.htm

inetexplorer.mvps.org/data/prevention.htm" >inetexplorer.mvps.org/data/prevention.htm

inetexplorer.mvps.org/tshoot.html" >inetexplorer.mvps.org/tshoot.html

www.mvps.org/sramesh2k/Malware_Defence.htm" >www.mvps.org/sramesh2k/Malware_Defence.htm

defendingyourmachine2.blogspot.com/" >defendingyourmachine2.blogspot.com/

www.elephantboycomputers.com/page2.html" >www.elephantboycomputers.com/page2.html



When all else fails, HijackThis v2.0.2

(aumha.org/downloads/hijackthis.exe)" >aumha.org/downloads/hijackthis.exe) is the preferred tool to use.

It will help you to both identify and remove any hijackware/spyware with

assistance from an expert. **Post your log to

forums.spybot.info/forumdisplay.php >forums.spybot.info/forumdisplay.php

castlecops.com/forum67.html," >castlecops.com/forum67.html,

forums.subratam.org/index.php >forums.subratam.org/index.php

aumha.net/viewforum.php >aumha.net/viewforum.php or other appropriate forums for expert

analysis, not here.**



4. NIS alone is not sufficient protection from hijackware; see

www.dslreports.com/faq/8463" >www.dslreports.com/faq/8463

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin aumha.net" >aumha.net

DTS-L dts-l.net/" >dts-l.net/







Indrajit Mitra wrote:

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