Control Panel - Mail. Where is it?  
Author Message
johannmon





PostPosted: Sun Aug 12 10:47:48 CDT 2007 Top

Exchange Servers Setup >> Control Panel - Mail. Where is it?

Hi,

When I find a corrupted outlook profile, I delete it using the Mail applet
found in the Control Panel. With Outlook 2007, I find that the Mail applet
no longer displays. Where is the Mail applet?

Thanks!

---
Bob

Exchange Server34  
 
 
Thierry





PostPosted: Sun Aug 12 10:47:48 CDT 2007 Top

Exchange Servers Setup >> Control Panel - Mail. Where is it? If you are using a 64bit version of Windows, you have to use the icon like
"Display the X86 control panel icons" or something like that.



> Hi,
>
> When I find a corrupted outlook profile, I delete it using the Mail applet
> found in the Control Panel. With Outlook 2007, I find that the Mail
> applet no longer displays. Where is the Mail applet?
>
> Thanks!
>
> ---
> Bob
>


 
 
v-robeli





PostPosted: Sun Aug 12 20:58:59 CDT 2007 Top

Exchange Servers Setup >> Control Panel - Mail. Where is it? Hi Bob,

Thanks for posting in our newsgroup and also for Thierry's input.

I am sorry for the delay due to the weekend.

Please try the following to see if you are able to find the icon.

1. Go to the control panel.
2. Select "view 32-bit control panel items folder".


In 64-bit version Vista. The 32-bit control panel
items are stored as cpl files. They still allow you to
access the 32-bit items
by going to the "view 32-bit control panel items folder" within control
panel.

More info:
Control Panel Items
http://msdn2.microsoft.com/en-us/library/aa969284.aspx

Hope this helps.

If you need further assistance, please don't hesitate to let me know.

Best Regards,

Robert Li(MSFT)

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

 
 
Bob





PostPosted: Mon Aug 13 13:28:50 CDT 2007 Top

Exchange Servers Setup >> Control Panel - Mail. Where is it? Hi,

With your collective guidance, I have found the problem.

There is a registry key called "HKEY_CURRENT_USER\Control Panel\MMCPL" with
an entry called "mlcfg32.cpl". This entry has the path to the mail control
panel and as shown below - there are four possible paths to the mail control
panel.

Given my environment, where:
1. I have several machines that are members of a domain.
2. All users have Roaming User Profiles.
3. I have x86 and x64 machines.
4. I have Outlook 2003 and Outlook 2007 installed on these various machines.

Here is what I believe is happening.

When a new user first logs on to a workstation, (or maybe when they first
start Outlook), the mail control panel key is created in HKCU with the path
that is particular to that machine.

Lets say this user first logs on to an x86 machine with Outlook 2003. In
this scenario, the key created will have the path "C:\Program Files\Common
Files\System\MSMAPI\1033\mlcfg32.cpl". Because the key is kept in HKCU,
when the user logs off, this key is copied to the server's Roaming User
Profiles share.

When this user logs onto a different machine, lets say an x64 with Outlook
2007, the HKCU key will replicate to this workstation. Because the path on
this machine to the mlcfg32.cpl is "C:\Program Files (x86)\Microsoft
Office\Office12\MLCFG32.CPL", the mail control panel will not display.

The four possible paths for the mail control panel are:

x86 installations:
Outlook 2003 - "C:\Program Files\Common
Files\System\MSMAPI\1033\mlcfg32.cpl"
Outlook 2007 - "C:\Program Files\Microsoft Office\Office12\MLCFG32.CPL"

x64 installations:
Outlook 2003 - "C:\Program Files (x86)\Common
Files\System\MSMAPI\1033\mlcfg32.cpl"
Outlook 2007 - "C:\Program Files (x86)\Microsoft
Office\Office12\MLCFG32.CPL"


So, IMO, this is a flaw in Outlook and I feel the registry key should be
located at HKLM rather than HKCU.

btw, my circumventioin is to create a shortcut to mlcfg32.cpl and place it
in "C:\Documents and Settings\All Users\Start Menu\Programs\Microsoft
Office\Microsoft Office Tools".

If you have a better solution to this problem, please let me know!

Thanks for your help!


---
Bob.


 
 
v-robeli





PostPosted: Fri Aug 17 09:30:10 CDT 2007 Top

Exchange Servers Setup >> Control Panel - Mail. Where is it? Hi Bob,

Generally speaking, the roaming profile saves your desktop, favorites
setting and so on. It will not save the Control Panel settings.

Hope this helps.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
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please "Reply to Group" so that others may learn and benefit from your
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Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
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For urgent issues, you may want to contact Microsoft CSS directly. Please
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Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------




<Subject: Re: Control Panel - Mail. Where is it?
<Date: Mon, 13 Aug 2007 14:28:50 -0400
<Lines: 62
<X-Priority: 3
<X-MSMail-Priority: Normal
<X-Newsreader: Microsoft Outlook Express 6.00.2900.3138
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<X-Tomcat-NG: microsoft.public.exchange.setup
<
<Hi,
<
<With your collective guidance, I have found the problem.
<
<There is a registry key called "HKEY_CURRENT_USER\Control Panel\MMCPL"
with
<an entry called "mlcfg32.cpl". This entry has the path to the mail
control
<panel and as shown below - there are four possible paths to the mail
control
<panel.
<
<Given my environment, where:
<1. I have several machines that are members of a domain.
<2. All users have Roaming User Profiles.
<3. I have x86 and x64 machines.
<4. I have Outlook 2003 and Outlook 2007 installed on these various
machines.
<
<Here is what I believe is happening.
<
<When a new user first logs on to a workstation, (or maybe when they first
<start Outlook), the mail control panel key is created in HKCU with the
path
<that is particular to that machine.
<
<Lets say this user first logs on to an x86 machine with Outlook 2003. In
<this scenario, the key created will have the path "C:\Program Files\Common
<Files\System\MSMAPI\1033\mlcfg32.cpl". Because the key is kept in HKCU,
<when the user logs off, this key is copied to the server's Roaming User
<Profiles share.
<
<When this user logs onto a different machine, lets say an x64 with Outlook
<2007, the HKCU key will replicate to this workstation. Because the path
on
<this machine to the mlcfg32.cpl is "C:\Program Files (x86)\Microsoft
<Office\Office12\MLCFG32.CPL", the mail control panel will not display.
<
<The four possible paths for the mail control panel are:
<
<x86 installations:
<Outlook 2003 - "C:\Program Files\Common
<Files\System\MSMAPI\1033\mlcfg32.cpl"
<Outlook 2007 - "C:\Program Files\Microsoft Office\Office12\MLCFG32.CPL"
<
<x64 installations:
<Outlook 2003 - "C:\Program Files (x86)\Common
<Files\System\MSMAPI\1033\mlcfg32.cpl"
<Outlook 2007 - "C:\Program Files (x86)\Microsoft
<Office\Office12\MLCFG32.CPL"
<
<
<So, IMO, this is a flaw in Outlook and I feel the registry key should be
<located at HKLM rather than HKCU.
<
<btw, my circumventioin is to create a shortcut to mlcfg32.cpl and place it
<in "C:\Documents and Settings\All Users\Start Menu\Programs\Microsoft
<Office\Microsoft Office Tools".
<
<If you have a better solution to this problem, please let me know!
<
<Thanks for your help!
<
<
<---
<Bob.
<
<
<

 
 
Bob





PostPosted: Fri Aug 17 11:19:29 CDT 2007 Top

Exchange Servers Setup >> Control Panel - Mail. Where is it? Hi Robert,

Roaming User Profile's (RUP) replicates a file called "C:\Documents and
Settings\%UserName%\ntuser.dat" . I believe this is the HKCU keys. Because
this key has the path to my control panel, it is in my opinion a flawed
design.

The RUP also saves the Favorites, but in my case, I have redirected folders
so the Desktop and My Documents are stored elsewhere.

Thanks!

Bob.


 
 
v-bpeng





PostPosted: Mon Aug 20 05:28:33 CDT 2007 Top

Exchange Servers Setup >> Control Panel - Mail. Where is it? Hi Bob,

Excellent analysis!

Robert is now OOF and I'm backing up his posts. I will include your detail
problem reproduce steps to file an internal bug.

Thanks a lot for your time and efforts. We look forward to working with you
here again.

Sincerely,

Bill Peng
MCSE 2000, MCDBA, CCNP, CCDA
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
=====================================================
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive notification. When responding to
posts via your newsreader, please "Reply to Group" so that others may learn
and benefit from your issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft PSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------






>Subject: Re: Control Panel - Mail. Where is it?
>Date: Fri, 17 Aug 2007 12:19:29 -0400
>Lines: 15
>X-Priority: 3
>X-MSMail-Priority: Normal
>X-Newsreader: Microsoft Outlook Express 6.00.2900.3138
>X-RFC2646: Format=Flowed; Original
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3138

>Newsgroups: microsoft.public.exchange.setup
>NNTP-Posting-Host: 68-191-33-80.dhcp.nwtn.ct.charter.com 68.191.33.80
>Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl
>Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.exchange.setup:8780
>X-Tomcat-NG: microsoft.public.exchange.setup
>
>Hi Robert,
>
>Roaming User Profile's (RUP) replicates a file called "C:\Documents and
>Settings\%UserName%\ntuser.dat" . I believe this is the HKCU keys.
Because
>this key has the path to my control panel, it is in my opinion a flawed
>design.
>
>The RUP also saves the Favorites, but in my case, I have redirected
folders
>so the Desktop and My Documents are stored elsewhere.
>
>Thanks!
>
>Bob.
>
>
>

 
 
Bob





PostPosted: Thu Aug 23 11:32:40 CDT 2007 Top

Exchange Servers Setup >> Control Panel - Mail. Where is it? "OOF"? Out of Office?

Thanks for looking into it futher.

Bob.


 
 
v-bpeng





PostPosted: Thu Aug 23 21:59:25 CDT 2007 Top

Exchange Servers Setup >> Control Panel - Mail. Where is it? Hi Bob,

Yes, Robert is now out of office.

I've already submitted the bug and it's owned by our Product Team.
Hopefully this can be resolved in furture update or future version of
Office.

Thanks again for your time and sharing on this issue.

Sincerely,

Bill Peng
MCSE 2000, MCDBA, CCNP, CCDA
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
=====================================================
The public newsgroup only focuses on SBS related technical issues, for
other Microsoft products, we recommend you to post to appropriate newsgroup
to get most qualified responses.
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive notification. When responding to
posts via your newsreader, please "Reply to Group" so that others may learn
and benefit from your issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft PSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------








>Subject: Re: Control Panel - Mail. Where is it?
>Date: Thu, 23 Aug 2007 12:32:40 -0400
>Lines: 7
>X-Priority: 3
>X-MSMail-Priority: Normal
>X-Newsreader: Microsoft Outlook Express 6.00.2900.3138
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3138
>X-RFC2646: Format=Flowed; Original

>Newsgroups: microsoft.public.exchange.setup
>NNTP-Posting-Host: 68-191-33-80.dhcp.nwtn.ct.charter.com 68.191.33.80
>Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
>Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.exchange.setup:8978
>X-Tomcat-NG: microsoft.public.exchange.setup
>
>"OOF"? Out of Office?
>
>Thanks for looking into it futher.
>
>Bob.
>
>
>

 
 
William





PostPosted: Thu Aug 23 23:21:20 CDT 2007 Top

Exchange Servers Setup >> Control Panel - Mail. Where is it? Why is it OOF and not OOO?
http://msexchangeteam.com/archive/2004/07/12/180899.aspx




> "OOF"? Out of Office?
>
> Thanks for looking into it futher.
>
> Bob.
>