Offline Address Book Download error Only with OL 2007 client  
Author Message
SteveH





PostPosted: Tue Apr 15 06:04:00 CDT 2008 Top

Exchange Servers Setup >> Offline Address Book Download error Only with OL 2007 client

I received this error only on OL 2007 clients:

---------------------------
Microsoft Office Outlook
---------------------------
An error occurred while opening the Microsoft Exchange offline address book
files. See your administrator.
---------------------------
OK
---------------------------

It appears to have something to do with this error in eventlog, but I am not
sure.
YOur help is greatly appreciated.

Bill

------------------------

Event Type: Error
Event Source: MSExchangeFBPublish
Event Category: General
Event ID: 8207
Date: 4/11/2008
Time: 12:35:50 PM
User: N/A
Computer: MAILSERVER
Description:
Error updating public folder with free/busy information on virtual machine
MAILSERVER. The error number is 0x80040111.

For more information, see Help and Support Center at
http://www.hide-link.com/

Exchange Server33  
 
 
JamesB





PostPosted: Tue Apr 15 06:04:00 CDT 2008 Top

Exchange Servers Setup >> Offline Address Book Download error Only with OL 2007 client Bill,
I recently ran into OLA errors after moving from Win2K SBS server to SBS
2003 Premium. They were similar to your error, so I hope this helps or points
you in the right direction.

We did a â??swingâ?? migration which kept us from having to re-enter all of
our AD users, but in hindsight it would have been better to start from
scratch and probably avoid all the little hassles that we ran into, such as
GPO errors and workstations not being able to log in unless we removed them
from the domain and then reattached them.

We had server event log errors, such as event ID 9327 in category â??OLA
Generatorâ??. We also got errors in Outlook during Send/Receive (80040114,
80040115 & 8004011D errors).

We had an invalid AD user. Our â??swingâ?? left us with an old â??disabledâ?? user
who had a mailbox on the old server but not on the new one which caused us
some grief. We got the server error from this user when rebuilding the
Offline Address List in Exchange. After deleting this user the OLA problems
went away.

BTW, if you â??enableâ?? the problem user the server will lock up the next
time it generates the OLA, so be sure to delete the user. You can recreate it
if you need to keep it around.

HTH,
James B




> I received this error only on OL 2007 clients:
>
> ---------------------------
> Microsoft Office Outlook
> ---------------------------
> An error occurred while opening the Microsoft Exchange offline address book
> files. See your administrator.
> ---------------------------
> OK
> ---------------------------
>
> It appears to have something to do with this error in eventlog, but I am not
> sure.
> YOur help is greatly appreciated.
>
> Bill
>
> ------------------------
>
> Event Type: Error
> Event Source: MSExchangeFBPublish
> Event Category: General
> Event ID: 8207
> Date: 4/11/2008
> Time: 12:35:50 PM
> User: N/A
> Computer: MAILSERVER
> Description:
> Error updating public folder with free/busy information on virtual machine
> MAILSERVER. The error number is 0x80040111.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>
>
>
>
 
 
Bill





PostPosted: Tue Apr 15 16:34:25 CDT 2008 Top

Exchange Servers Setup >> Offline Address Book Download error Only with OL 2007 client Thanks James;

I did have a "disconnected mailbox" but I still have problem after purging
it from the system.
I got Event ID 8207 error (see below), and do not know how to fix it!

Bill



Event Type: Error
Event Source: MSExchangeFBPublish
Event Category: General
Event ID: 8207
Date: 4/15/2008
Time: 2:25:53 PM
User: N/A
Computer: MAILSERVER
Description:
Error updating public folder with free/busy information on virtual machine
MAILSERVER. The error number is 0x80040111.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.




> Bill,
> I recently ran into OLA errors after moving from Win2K SBS server to SBS
> 2003 Premium. They were similar to your error, so I hope this helps or
> points
> you in the right direction.
>
> We did a â??swingâ?? migration which kept us from having to re-enter all of
> our AD users, but in hindsight it would have been better to start from
> scratch and probably avoid all the little hassles that we ran into, such
> as
> GPO errors and workstations not being able to log in unless we removed
> them
> from the domain and then reattached them.
>
> We had server event log errors, such as event ID 9327 in category â??OLA
> Generatorâ??. We also got errors in Outlook during Send/Receive (80040114,
> 80040115 & 8004011D errors).
>
> We had an invalid AD user. Our â??swingâ?? left us with an old â??disabledâ??
> user
> who had a mailbox on the old server but not on the new one which caused us
> some grief. We got the server error from this user when rebuilding the
> Offline Address List in Exchange. After deleting this user the OLA
> problems
> went away.
>
> BTW, if you â??enableâ?? the problem user the server will lock up the next
> time it generates the OLA, so be sure to delete the user. You can recreate
> it
> if you need to keep it around.
>
> HTH,
> James B
>
>

>
>> I received this error only on OL 2007 clients:
>>
>> ---------------------------
>> Microsoft Office Outlook
>> ---------------------------
>> An error occurred while opening the Microsoft Exchange offline address
>> book
>> files. See your administrator.
>> ---------------------------
>> OK
>> ---------------------------
>>
>> It appears to have something to do with this error in eventlog, but I am
>> not
>> sure.
>> YOur help is greatly appreciated.
>>
>> Bill
>>
>> ------------------------
>>
>> Event Type: Error
>> Event Source: MSExchangeFBPublish
>> Event Category: General
>> Event ID: 8207
>> Date: 4/11/2008
>> Time: 12:35:50 PM
>> User: N/A
>> Computer: MAILSERVER
>> Description:
>> Error updating public folder with free/busy information on virtual
>> machine
>> MAILSERVER. The error number is 0x80040111.
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>>
>>
>>
>>
>>