Is there plug-ins to Live Communication Server 2005 to make it work like a call center?  
  Index ‹ Microsoft ISV Community Center Forums ‹ ISV Open Discussions
Author Message
sgGeordie
PostPosted: ISV Open Discussions, Is there plug-ins to Live Communication Server 2005 to make it work like a call center? Top

Hi.

as of above, is there plug-ins to Live Communication Server 2005 to make it work like a call center I hope to customize LCS 2005 into a call centre in which we can have a dashboard to queue incoming IMs.

Microsoft ISV Community Center Forums3  
 
 
Vayusphere
PostPosted: ISV Open Discussions, Is there plug-ins to Live Communication Server 2005 to make it work like a call center? Top

For a commercial offering from Vayusphere for a call center/help desk queue management system based on Microsoft LCS (Live Communication Server) - check

http://directory.partners.extranet.microsoft.com/rtc/solutionpreview.aspx sid=4104
http://www.vayusphere.com/newspressrelease_callcenter_lcs.htm
 
 
 
Index ‹ Microsoft ISV Community Center Forums ‹ ISV Open Discussions