| CRM 3 - queue permissions |
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Index ‹ Information Technology ‹ Crm
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- Messanger >> Status ProblemI have just updated to the newest version 7.5 today thinking that it would
fix my problem but it hasn't. My MSN will not switch my status to away after
i've been idle for 5 mins. Does anyone know how I can get this feature to
work for me? I already emailed the MSN Messenger tech people and they had me
uninstall and reinstall and that didn't do the trick, so I'm open for any
suggestions.
--
Thanks for your help!
Sara
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- SBS >> Problem getting WEBDAV to work as as mapped network driveServer SBS2003, IIS6 WEBDAV extension enabled, Indexing enabled. Client is
XP SP2
Used the instructions IIS6 operations Guide related to WebDav.
Created a directory F:\Webdav with all NTSF permissions for administrators
In IIS manager created a website on port 80 called Test. The reason is I
did not want to affect the default website that I temporarily put on port
8080.
Then I created a virtual directory WebDav under Test with directory browsing
enabled.
Then I cleared the HTPP custom headers for Test to indicate it is Webdav
enabled.
Logged on the client with admin privileges http://servername shows me the
toplevel test site; http://servername/webdav shows me the webdav directory
contents.
I can add the webdav directory as a network place "webdav on SBS Server
(servername)". When I double click the networkplace I get a message
\\servername\webdav is not accessible. You might not have permission to use
this resource....... The workstation driver is not installed.
To map the webdav directory as a network drive gives a the same cryptic
message about workstation driver not installed
Question 1: do I need an additional driver to use webdav?
Then I noticed the KB article 831805 that mentioned a problem when the web
site address is something other than the root of the site. It is not clear
to me what this exactly means.
In IIS6 manager under websites I added a toplevel website Test with home
directory F:\Inetpub\testsite; I assume any directory would work. Then under
Test, I added the virtual directory WebDav. I tried to move the physical
directory WebDav to different locations as Inetpub and wwwroot, I still
keep problems to access Webdav as a network drive.
Help is appreciated.
-Eric
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- SBS >> Change From Smarthost to DNS. Changes dont take effect.Hello,
I have a little problem with our SBS Server. Last week we migrated from
using POP3 Connector Mail & Smarthost to Exchange SMTP Mail. I went
through and made the changes following this guide:
http://ts2blogs.com/blogs/jwlocke/archive/2005/12/17/507.aspx
The problem is that the server is still using the original smarthost
server to try to send email for all our accounts. I am able to receive
email fine under the new configuration but sending is still being done
through the old smarthost.
I checked both the SMTP Connector and the SMTP Virtual Default Server
to ensure that all smarthost designations where backed out but the
problem still occurs.
What's strange is that when I originally setup with a smarthost the
smarthost required authentication. I selected one main username and
password to authenticate for all outgoing email at the time. Well last
week the email service provider (Bluetie) implemented a security
feature to help block spam which essentially only allowed sending of
email by each users specific credentials. So what ened up happening is
that everyone was getting this error except for the user whose
credentials I used:
"There was a SMTP communication problem with the recipient's email
server. Please contact your system administrator.
<lamparelliconstruction.com #5.5.0 smtp;553
<sam@lamparelliconstruction.com>: Sender address
rejected: not owned by user phil@lamparelliconstruction.com>"
This was the big reason for the migration from smarthost to DNS. But
after following the guide mentioned above to migrate to DNS I still get
these messages almost instantaneously after sending an email out.
Note, I did reboot the server after implementing the transfer to no
avail. The following is a link to a snapshot of some of my
configuration:
http://www.techwny.com/sbs/pic1.jpg
Any help would be greatly appreciated.
Andy
Andy
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- SBS >> Restoring individual Files from Share point.A user has deleted an individual folder from sharepoint. I just need to
restore this file. I dont want to restore all of the database. how can i do
this. Please help these are urgent files that need to be restored.
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- Crm >> Unable to map from Account to ContactI am trying to map address attributes from an Account entity to a Contact
entity. In customization when I open the Account entity, click on
relationships and then double click on either of the lines primary entity
account, related entity contact there is no option for mapping under Details.
Any suggestions what I am doing wrong?
--
Bob Willans
Mela Solutions
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- Crm >> Editing attributesIt may be too late for this, but I just thought I'd throw it out there:
I created a customized attribute on an account form. It is a radio button
that contains data. I received a request to edit the field and add another
item to choose from, making it 3 options instead of the 2 it is now.
I can't find a way to convert the radio button to a picklist. Deleting an
attribute will result in loss of all data stored in it so I can't get rid of
the existing radio buttons.
Any suggestions? Thanks.
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- SBS >> Exchange 2000 - Outlook 2002All our Outlook clients at our site issue a message that
they are trying to retrieve data from the Server..they
never succeed. There are no errors to speak of and the
Information Stores load. I am unable to stop the
Information Store service.
The Eseutil utility will not work and I am stuck...any
help appreciated.
MD
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- SBS >> Help And Support not installedHi,
I''e noticed that the Microsoft Help and Support service is not installed on
my Windows 2003 server. Does anybody know why it is not installed (I thought
this would be installed default by the Windows setup), but more important,
how I can install it now?
Thx,
Dennieku
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- Money >> Total paid in CommissionsOn my Home Page I am informed, under investment performance, of the total I
have paid in commissions in the current month. Is it possible to find out
the total paid in commissions over a period, say 3 months, or a year? Any
advice would be gratefully accepted!
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- Crm >> DON'T READ IF YOUR RICH ENOUGH!!Discovers the "Secret of making huge money" in just few weeks....
You shall be amazed that how easy 1 can make money on internet just for doing 1 time work..[I GUREENTED U CAN TOO MAKE BIG$$ WITH THIS PROGRAM]........
http://mysiteinc.com/gohar/index.html
- 13
- SVCS >> Ask: Feature of Reporting ServiceDear All,
Since Reporting Service is part of SQL Server 2000.
Is there any features difference of Reporting Services which is part of
SQL Server 2000 Enterprise Edition and Reporting Services which is part
of SQL Server 2000?
Thanks
Robert Lie
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- Crm >> Case and Custom EntityIs it possible to relate Cases to a custom entity with the goal of creating
Cases for the custom entity? Or can Cases only be created for Accounts and
Contacts?
Say my custom entity is called 'Licenses', I want to create a Case (ticket)
for any issue that I may get for each License record.
Thanks,
James
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- Messanger >> contacts disappearingok thanks for telling me microsoft is working on the issue
of ppl's contacts disappearing.
I just wanted to know when the issue is fixed, will the
users who lost their contacts get them back? or will the
fix stop this from happening again but they'll have to re-
add the contact's they've lost?
Also have u had any progress with the issue of UNABLE to
unblock contacts and have those boxes popping up?
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rncheruvu
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Crm >> CRM 3 - queue permissions
How can I make a queue viewable by only a subset of users? for example a
sales queue that only managers can view in order to assign work to the
traders, the traders should not be able to see the view but must see work
assigned to them. I have tried setting up Business Units etc without success.
Thanks.
Information Technology204
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Index ‹ Information Technology ‹ Crm |
- Next
- 1
- Money >> Renaming an investmentI want to name a new investment using a name that was
used for a deleted investment. This is so downloads from
my online brokerage account will match up. Money 2000
won't let me do this. Is there any way to clear out
deleted investments so that I can use whatever name I
want?
- 2
- Crm >> CRM 3.0 - New Case procedure/questionI am trying to use the Cases section of the CRM and have a couple of "how do
you do it" questions.
In general and prior to using the MSCRM, when our customers call for support
our receptionist takes the call and sends out a emal to a distribution list
which has all our techs in it which they receive on their BlackBerry's. From
there, one of them will take the issue. I'd like to use the same process (or
a better one if someone wants to recommend something) for the cases section
of the CRM it do the same thing.
So,
How do other people who use the CRM Case section handle new cases when they
are being taken by a call taker?
Is there a way to send a email template to a queue? I only see a single
user as an option in the Workflow Manager.
Is it possible to get the notes of a case into an email template so that I
give my techs some additional information?
Any input would be appreciated.
- 3
- Compact >> textbookAre there any good texts that cover VS 2005 Compact Framework for developing
wireless apps? I have seen those that cover VS 2003, but I would like to use
2005.
Thanks,
Dave
- 4
- Money >> How to remove phantom Bill transactionsMoney 2004 Standard.
The other day I noticed that the amount in my checking account on the Home
Page (and in the Accounts List) did not match what was shown in the checking
register. The checking register was correct. The Home page was several
thousands of dollars less.
Poking around I discovered on the bill calendar a number of paid bills
corresponding to the next payment of yearly (and bi-yearly) bills last paid
in Dec. '03 to April '04 (i.e. the bills in Dec. '04, Jan-Apr '05, etc. were
marked as paid) A duplicate of the same bills also showed up on the same
day as still needing to be paid. If I double clicked on the calendar date,
however, only the unpaid bill showed on the list.
These phantom transactions show up on the individual Payees screen, on the
Bill Calendar and on the Report by Payee. They do NOT show up on the Check
register, or using the Advanced Find.
Using the individual Payee screens I found the transactions, but was unable
to delete them. I was able to VOID them, however, and after VOIDing all 35
or so of them, the account balance on the Home and Accounts page now matches
that on the register.
Standard fixes and backups resulted in dead-ends. Salv.exe produced a file
that was nearly 50% larger than my original one, but had the same problem as
the original. The log file said that there were no broken records. My hard
drive back up had the same problem, my 15 day old floppy back-up did not
work (I guess I should test it after creating it, but who would have
thunk...!) and for once I did not do my usual monthly data backup to CD, so
my last back-up was 7 weeks old.
I noted a similar problem and fix with a hidden downloaded transaction, but
the fix does not seem applicable to ones created by the Bill screen. Any
thoughts of how to remove these transactions or should I just learn to live
with them as voided and hope it doesn't happen again? Thanks.
--
Peace,
BobJ
- 5
- SBS >> SQL Server user accountDuring SQL Server setup I goofed and did not ask the wizard to create a user
account for SQL Server to use. Instead I said to use the builtin
Administrator account. Yesterday I was warned that this is a security
problem.
After reading the online docs about what permissions are required for the
user account, I decided it might be easier to uninstall/reinstall SQL
Server. Let the wizard do it.
Suggestions? Thanks,
David
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- SBS >> Intranet only working partiallyI have been forced to reinstall the intranet component of SBS2003. All users
can now access the companyweb defatult page and many of the other pages (ie
document workspaces, calendars). However, no user (including administrators)
can access any of the site management pages nor any of the other pages that
are based on templates in the _layouts folder.
The following error is displayed instead of the page
'Failure decoding embedded permission set object.'
Anyone able to tell me how to fix this?
Regards
Ben
- 7
- Money >> Pocket PC CompatibilityI have Money 2005 on my PC (with windows XP), and Windoew CE 3.0 on my
PPC (an HP Jornada 540). Does anybody know of any way to make these
things talk?
Money for Pocket PC 2005 only works with PPC Windows 2002 or 2003.
The HP Jornada is aparently does not have an upgradable OS.
I believe that Money for Pocket PC 2004 would work on my PPC, but when
I installed it on my PC, it said that I didn't have Money, so I guess
it did not recognize my Money 2005.
Perhaps there's a workaround with one of the Microsoft programs, or a
third party software out there????
HELP!
Thanks.
- 8
- SVCS >> Changing default fontHi,
is there a way to change the default font settings? currently every textbox
comes in Arial 10pt. i need that whenever i drag a textbox it comes Arial
8pt, for every report.
- 9
- SVCS >> View Report button clicked?Is it possible to know when View Report button is clicked when I have called
report from my application using embedded in my appl. web browser?
Thanks
Victor
- 10
- SBS >> SBS 2003 terminal services CALSI have 2 remote users and would like to have one more when the boss is at our
remote office. I originally was told I could buy CALs for terminal services
but now am being told that SBS has a limit of 2 users. Please help! We only
have 5 total users within our organization and work across a gateway to
gateway VPN using 2 VPN routers. Anyone have 1 CAL they would like to sell?
:-)
- 11
- SBS >> Unusual Login using SP_WhoHello,
I used sp_who in query analyzer to see who was using the database. I
noticed a login id DomainName\ServerName$ in the list which I know is an
administrative share. What is this and is this something I should be
concerned about.
Thanks,
Robert
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- Money >> Customise doesn't keep changes.Hi!!
I have Money 2005... I would like to customise some report in order to avoid
some categories in reports. I did it for "Spending by Categories" report.. I
ommited some and it worked great, howevver, when I return to home the report
still show the categories I ommited and when I go to the report waht I
customised is gone.
Is there a bug in this?
Can I create new report from nothing at all? or from a template?
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