BCC On All Outgoing Emails  
Author Message
Jells





PostPosted: Thu May 12 17:58:17 CDT 2005 Top

Crm >> BCC On All Outgoing Emails We are looking to install the Exchange router to take advantage of the
emailing functionality of CRM but need to know if there is a way to force a
copy of every outgoing email to be BCC'd to one specific address for
archiving purposes?'

Thanks!

Information Technology331  
 
 
John





PostPosted: Thu May 12 17:58:17 CDT 2005 Top

Crm >> BCC On All Outgoing Emails Not with standard CRM. Only way I can think of is modifying the source code
to bcc to another address. Not seen any solution like this however. Of
course CRM will store the email in the activity history for any contact you
send to. Is this not good enough?

--
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us


"Paul" <EMail@HideDomain.com> wrote in message
news:EMail@HideDomain.com...
> We are looking to install the Exchange router to take advantage of the
> emailing functionality of CRM but need to know if there is a way to force
a
> copy of every outgoing email to be BCC'd to one specific address for
> archiving purposes?'
>
> Thanks!


 
 
DrewSchaeffer





PostPosted: Thu May 12 19:21:09 CDT 2005 Top

Crm >> BCC On All Outgoing Emails You could register a callout for EmailActivity Create, check for outgoing
messages and log what information you need.

Drew Schaeffer
Internal Systems Developer
Infragistics, Inc.
http://www.infragistics.com

"Paul" wrote:

> We are looking to install the Exchange router to take advantage of the
> emailing functionality of CRM but need to know if there is a way to force a
> copy of every outgoing email to be BCC'd to one specific address for
> archiving purposes?'
>
> Thanks!
 
 
Paul





PostPosted: Fri May 13 08:52:06 CDT 2005 Top

Crm >> BCC On All Outgoing Emails No, the activity history does not meet one of our requirements to keep a copy
of all outoing email in a particular Exchange inbox. When emails are routed
through exchange what address are they sent from? The SystemUser who created
them?

"John O'Donnell" wrote:

> Not with standard CRM. Only way I can think of is modifying the source code
> to bcc to another address. Not seen any solution like this however. Of
> course CRM will store the email in the activity history for any contact you
> send to. Is this not good enough?
>
> --
> John O'Donnell
> Microsoft CRM MVP
> http://www.mscrmfaq.us
>
>
> "Paul" <EMail@HideDomain.com> wrote in message
> news:EMail@HideDomain.com...
> > We are looking to install the Exchange router to take advantage of the
> > emailing functionality of CRM but need to know if there is a way to force
> a
> > copy of every outgoing email to be BCC'd to one specific address for
> > archiving purposes?'
> >
> > Thanks!
>
>
>
 
 
Matt





PostPosted: Fri May 13 18:12:34 CDT 2005 Top

Crm >> BCC On All Outgoing Emails They are sent "from" that user, but they aren't really sent "from" Exchange.
You won't see them in the Sent Items folder for the user. They just basically
end up using the Exchange SMTP ervice to send the message.

Matt Parks
MVP - Microsoft CRM

----------------------------------------
----------------------------------------
On Fri, 13 May 2005 06:52:06 -0700, "Paul" <EMail@HideDomain.com>
wrote:

No, the activity history does not meet one of our requirements to keep a copy
of all outoing email in a particular Exchange inbox. When emails are routed
through exchange what address are they sent from? The SystemUser who created
them?

"John O'Donnell" wrote:

> Not with standard CRM. Only way I can think of is modifying the source code
> to bcc to another address. Not seen any solution like this however. Of
> course CRM will store the email in the activity history for any contact you
> send to. Is this not good enough?
>
> --
> John O'Donnell
> Microsoft CRM MVP
> http://www.mscrmfaq.us
>
>
> "Paul" <EMail@HideDomain.com> wrote in message
> news:EMail@HideDomain.com...
> > We are looking to install the Exchange router to take advantage of the
> > emailing functionality of CRM but need to know if there is a way to force
> a
> > copy of every outgoing email to be BCC'd to one specific address for
> > archiving purposes?'
> >
> > Thanks!
>
>
>

 
 
Peter





PostPosted: Sun May 15 10:30:10 CDT 2005 Top

Crm >> BCC On All Outgoing Emails Emails may also be sent from an MSCRM Queue email address


"Paul" <EMail@HideDomain.com> wrote in message
news:EMail@HideDomain.com...
> No, the activity history does not meet one of our requirements to keep a
> copy
> of all outoing email in a particular Exchange inbox. When emails are
> routed
> through exchange what address are they sent from? The SystemUser who
> created
> them?
>
> "John O'Donnell" wrote:
>
>> Not with standard CRM. Only way I can think of is modifying the source
>> code
>> to bcc to another address. Not seen any solution like this however. Of
>> course CRM will store the email in the activity history for any contact
>> you
>> send to. Is this not good enough?
>>
>> --
>> John O'Donnell
>> Microsoft CRM MVP
>> http://www.mscrmfaq.us
>>
>>
>> "Paul" <EMail@HideDomain.com> wrote in message
>> news:EMail@HideDomain.com...
>> > We are looking to install the Exchange router to take advantage of the
>> > emailing functionality of CRM but need to know if there is a way to
>> > force
>> a
>> > copy of every outgoing email to be BCC'd to one specific address for
>> > archiving purposes?'
>> >
>> > Thanks!
>>
>>
>>