Strange Word behaviour  
Author Message
FranklinTN





PostPosted: Wed Nov 08 04:52:09 CST 2006 Top

MS Word Doc >> Strange Word behaviour

Recently I asked for help for my BT Yahoo connection as I was having trouble
reading my e-mails.

since then I am able to open and use word and save a document. If howver I
wish to open an exsiting document, Word reports that the document is
unavailable.

Has anyone seen this behaviour before.

(Word has been neawly re-installed!)

Word334  
 
 
Cindy





PostPosted: Wed Nov 08 04:52:09 CST 2006 Top

MS Word Doc >> Strange Word behaviour Hi =?Utf-8?B?QWxleFI=?=,

> Recently I asked for help for my BT Yahoo connection as I was having trouble
> reading my e-mails.
>
> since then I am able to open and use word and save a document. If howver I
> wish to open an exsiting document, Word reports that the document is
> unavailable.
>
1. What changes did you make to your configuration when working on your BT
Yahoo connection?

2. Which version of Word and Windows are involved?

3. Are you getting this message in Word's File/Open dialog box? If not, under
what exact circumstances?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or reply
in the newsgroup and not by e-mail :-)

 
 
AlexR





PostPosted: Wed Nov 08 11:11:02 CST 2006 Top

MS Word Doc >> Strange Word behaviour Have found out since that BT did not fully uninstall norton! The resifual
element was causing word a problem.

Thank you for considering the question.

All now solved.



> Hi =?Utf-8?B?QWxleFI=?=,
>
> > Recently I asked for help for my BT Yahoo connection as I was having trouble
> > reading my e-mails.
> >
> > since then I am able to open and use word and save a document. If howver I
> > wish to open an exsiting document, Word reports that the document is
> > unavailable.
> >
> 1. What changes did you make to your configuration when working on your BT
> Yahoo connection?
>
> 2. Which version of Word and Windows are involved?
>
> 3. Are you getting this message in Word's File/Open dialog box? If not, under
> what exact circumstances?
>
> Cindy Meister
> INTER-Solutions, Switzerland
> http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
> http://www.word.mvps.org
>
> This reply is posted in the Newsgroup; please post any follow question or reply
> in the newsgroup and not by e-mail :-)
>
>