PC freezes when connected to web

Windows XP Network >> PC freezes when connected to web Hi, I have a new PC with XP Home installed and fully updated. We conect to
the internet via a dial up modem and after a few minutes work (this does vary
from instant to 10 mins after connection) the PC just freezes solid. There
are no error messages, it jst stops dead. We have to power off and restart.
When not connected to the web all works OK.

The only additinal software inatalled is Office 2003 basic and Norton
Internet Securtiy 2006.

Any thoughts please

Thanks

Nigel

Windows XP487

Windows XP Network >> PC freezes when connected to web This is a multi-part message in MIME format.

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Content-Type: text/plain;
charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

It could be trojan virus or spyware. This case study may help,

Slow Intrenet Access Slow Internet Access - Case Study. Situation: The =
client reported that their access to the Internet very slow while the =
LAN speed seemed OK. ... ...
www.chicagotech.net/Security/slowintrenet1.htm =20

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on =
http://www.ChicagoTech.net=20
How to Setup Windows, Network, VPN & Remote Access on =
http://www.HowToNetworking.com=20
"10citadel" <EMail@HideDomain.com> wrote in message =
news:EMail@HideDomain.com...
Hi, I have a new PC with XP Home installed and fully updated. We =
conect to=20
the internet via a dial up modem and after a few minutes work (this =
does vary=20
from instant to 10 mins after connection) the PC just freezes solid. =
There=20
are no error messages, it jst stops dead. We have to power off and =
restart. =20
When not connected to the web all works OK.

The only additinal software inatalled is Office 2003 basic and Norton=20
Internet Securtiy 2006.

Any thoughts please

Thanks

Nigel
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<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV>It could be <FONT face=3DVerdana>trojan virus or spyware. This case =
study may=20
help,</FONT></DIV>
<DIV><FONT face=3DVerdana></FONT> </DIV>
<DIV><A class=3Dl=20
href=3D"http://www.chicagotech.net/Security/slowintrenet1.htm"><FONT=20
color=3D#663399><B>Slow</B> Intrenet <B>Access</B></FONT></A>=20
<TABLE cellSpacing=3D0 cellPadding=3D0 border=3D0>
<TBODY>
<TR>
<TD class=3Dj><FONT size=3D-1><B>Slow Internet Access</B> - Case =
Study.=20
Situation: The client reported that their <B>access</B> to the=20
<B>Internet</B> very <B>slow</B> while the LAN speed seemed OK. =
...=20
<B>...</B><BR><SPAN class=3Da><FONT color=3D#008000><A=20
=
href=3D"http://www.chicagotech.net/Security/slowintrenet1.htm">www.chicag=
otech.net/Security/<B>slow</B>intrenet1.htm</A>=20
</FONT></SPAN></FONT></TD></TR></TBODY></TABLE></DIV>
<DIV><BR>Bob Lin, MS-MVP, MCSE & CNE<BR>Networking, Internet, =
Routing, VPN=20
Troubleshooting on <A=20
href=3D"http://www.ChicagoTech.net">http://www.ChicagoTech.net</A> =
<BR>How to=20
Setup Windows, Network, VPN & Remote Access on <A=20
href=3D"http://www.HowToNetworking.com">http://www.HowToNetworking.com</A=
> </DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"10citadel" <<A=20
=
href=3D"mailto:EMail@HideDomain.com">10citadel@discussions=
.microsoft.com</A>>=20
wrote in message <A=20
=
href=3D"news:EMail@HideDomain.com">news:67E=
EMail@HideDomain.com</A>...</DIV>Hi, =20
I have a new PC with XP Home installed and fully updated.  We =
conect to=20
<BR>the internet via a dial up modem and after a few minutes work =
(this does=20
vary <BR>from instant to 10 mins after connection) the PC just freezes =

solid.  There <BR>are no error messages, it jst stops dead.  =
We have=20
to power off and restart.  <BR>When not connected to the web all =
works=20
OK.<BR><BR>The only additinal software inatalled is Office 2003 basic =
and=20
Norton <BR>Internet Securtiy 2006.<BR><BR>Any thoughts=20
please<BR><BR>Thanks<BR><BR>Nigel</BLOCKQUOTE></BODY></HTML>

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Windows XP Network >> PC freezes when connected to web On Tue, 31 Oct 2006 00:29:02 -0800, 10citadel
<EMail@HideDomain.com> wrote:

>Hi, I have a new PC with XP Home installed and fully updated. We conect to
>the internet via a dial up modem and after a few minutes work (this does vary
>from instant to 10 mins after connection) the PC just freezes solid. There
>are no error messages, it jst stops dead. We have to power off and restart.
>When not connected to the web all works OK.
>
>The only additinal software inatalled is Office 2003 basic and Norton
>Internet Securtiy 2006.
>
>Any thoughts please
>
>Thanks
>
>Nigel

Nigel,

You need to start with intensive malware analysis, and continue to HijackThis
and expert advice.
<http://nitecruzr.blogspot.com/2005/05/dealing-with-malware-adware-spyware.html>
http://nitecruzr.blogspot.com/2005/05/dealing-with-malware-adware-spyware.html

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.