Lock-up/Crash  
Author Message
qjlee





PostPosted: Sat Dec 27 17:21:43 CST 2003 Top

Windows XP >> Lock-up/Crash Bad problem. Frequently, usually while browsing internet, my computer locks up (cursor stuck, nothing moving, hdd light off on case) and NOTHING works (esc, ctl-alt-del, break). Have to power down and restart. I tried a clean install of xp home, still same problem. Downloaded newest version of directx, all my drivers, etc. Any hints?

dxdiag posted below:

John Bayerl

------------------
System Information
------------------
Time of this report: 12/27/2003, 15:01:52
Machine name: FUNZILLA
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 1 (2600.xpsp2.030422-1633)
Language: English (Regional Setting: English)
System Manufacturer: VIA Technologies, Inc.
System Model: VT8366-8233
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Athlon(tm) XP 2000+, MMX, 3DNow, ~1.7GHz
Memory: 768MB RAM
Page File: 93MB used, 1785MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0b (4.09.0000.0902)
DX Setup Parameters: /PackageInstall
DxDiag Version: 5.03.0001.0902 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: The file directx.cpl is a debug version, which will run slower than the retail version.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce4 Ti 4600
Manufacturer: NVIDIA
Chip type: GeForce4 Ti 4600
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0250&SUBSYS_00000000&REV_A3
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.5216 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/6/2003 14:16:00, 4246528 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 10/6/2003 14:16:00, 1550043 bytes
Device Identifier: {D7B71E3E-4110-11CF-D077-0A2002C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0250
SubSys ID: 0x00000000
Revision ID: 0x00A3
Revision ID: 0x00A3
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Windows XP1195  
 
 
Malke





PostPosted: Sat Dec 27 17:21:43 CST 2003 Top

Windows XP >> Lock-up/Crash "John Bayerl" <bayerl"at"comcast.net> wrote:

> Bad problem. Frequently, usually while browsing internet, my computer
> locks up (cursor stuck, nothing moving, hdd light off on case) and
> NOTHING works (esc, ctl-alt-del, break). Have to power down and
> restart. I tried a clean install of xp home, still same problem.
> Downloaded newest version of directx, all my drivers, etc. Any hints?
>
(snipped totally unnecessary dxdiag log)

This probably has nothing to do with Direct X, so while including the
log was well-intentioned, it doesn't give us any usable information
with which to help you. Your problem could be caused by a virus,
spyware, or even a failing power supply or system overheating. However,
I think the best place to start is with these troubleshooting steps:

1) Scan with current antivirus ("current" means a version not earlier
than 2002 but using updated virus definitions); and 2) remove spyware
with Spybot Search & Destroy (www.security.kolla.de) and Ad-aware
(www.lavasoftusa.com). Be sure to update these programs before running,
and it is a good idea to do virus/spyware scans in Safe Mode. Then
delete your temporary and Temporary Internet Files. When you know the
computer is clean, if the problem still persists, please repost
including some information about your system such as processor and RAM
specs, whether the machine is overclocked, how you connect to the
Internet, what type of antivirus program you used and the results, and
what you've already done to troubleshoot the problem.

Cheers,

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"