Can't download .NET 1.x Error 80246002  
Author Message
mscom





PostPosted: Sat Apr 16 12:08:50 CDT 2005 Top

Windows XP Update >> Can't download .NET 1.x Error 80246002 I have windows XP home Edition with Service pack 2. I tried to get some
non-critical updates and everything seemed correctly, but when I tried to
download .NET 1.1 (latest, not sure of the number) The installatiofailed and
gave me this error: 80246002

Oh, I have an ATI videocard

Windows XP674  
 
 
Ben





PostPosted: Sat Apr 16 12:08:50 CDT 2005 Top

Windows XP Update >> Can't download .NET 1.x Error 80246002 This is a multi-part message in MIME format.

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Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: quoted-printable

Bellow is some troubleshooting steps. If at any point you try using =
Windows Update and it begins working again there=E2=80=99s no need to =
continue the troubleshooting steps.=20



a.. Make sure:
a.. That the account you=E2=80=99re running is an administrator =
account.
b.. That you have the latest Service Pack and Internet Explorer =
version available (see =
http://www.google.com/search?q=3DMicrosoft+Windows+%25version%25+Service+=
Pack and http://www.microsoft.com/windows/ie/default.mspx).
b.. Try running Windows Update again, continue if it does not work.
c.. Clear the Temporary Internet Files and History:
1. Open Internet Explorer, click Tools, click Internet Options, and =
then click the General Tab.=20

2. Under Temporary Internet Files, click Delete Files.=20

3. Also under Temporary Internet Files, click Settings, and then =
click View Objects.=20

4. Right-click the Windows Update Class file (may be called =
=E2=80=9CWUWebControl Class=E2=80=9D or something similar), click =
Remove, and then click Yes to confirm.=20

Note: If you cannot find the Update Class file, continue to the next =
procedure to remove the Windows Update controls.

5. Start Internet Explorer.=20

6. On the Tools menu, click Internet Options.=20

7. Click the General tab, and then click Delete Files under =
Temporary Internet files.=20

8. Click to clear the Delete all offline content check box, and then =
click OK.=20

9. Click Delete Cookies, and then click OK when you are prompted for =
confirmation.=20

10. Under Temporary Internet files, click Settings.=20

11. In the Settings dialog box, click View Objects.=20

12. Right-click the Windows Update Class file (may be called =
=E2=80=9CWUWebControl Class=E2=80=9D or something similar), click =
Remove, and then click Yes to confirm.=20

Note: If you cannot find the Update Class file, continue to the next =
procedure to remove the Windows Update controls.

13. Close the Windows Explorer window, and then click OK in the Settings =
dialog box.=20

14. Under History, click Clear History, and then click Yes when you are =
prompted for confirmation.=20

15. In the Internet Options dialog box, click OK.=20

16. Enable cookies. To do this, follow these steps:

o In Control Panel, double-click the Internet Options icon.=20

o Click the Privacy tab, and then click Default.=20

o Click OK.=20

17. Click Start, click Run, type %temp%, and then click OK.=20

18. In the Windows Explorer window that appears, delete the contents of =
this Temp folder.=20

Note: Any file that cannot be deleted is probably being used. Make sure =
that you have closed all applications that were running. Then, try to =
delete the contents of this folder again. If you cannot delete a =
specific file, delete all the files that you can delete.

=C2=B7 Try running Windows Update again, continue if it does not =
work.

=C2=B7 Add Windows Update to the Trusted Sites Zone:

1. From the toolbar in Internet Explorer, click Tools, click =
Internet Options, and then click Security.

2. Click Trusted Sites Zone, and then click Sites.=20

3. Click to clear the Require server verification (https:) for all =
sites in this zone option.=20

4. In the Add this Web site to the zone: text box, type =
http://*.microsoft.com, and then click Add.=20

5. Click OK.=20

6. Click Custom Level, and then select Enable for the following =
items:

o Download signed ActiveX controls.=20

o Download unsigned ActiveX controls.=20

o Initialize and script ActiveX controls not marked as safe.=20

o Run ActiveX controls and plug-ins.=20

o Script ActiveX controls marked safe for scripting.=20

7. Click OK, and then click OK again to exit Internet Properties.

=C2=B7 Try running Windows Update again, continue if it does not =
work.

=C2=B7 Temporarily turn off personal firewalls, download =
managers, pop-up blockers, and Web acceleration products:

If you are using one of the following products, temporarily turn off the =
product and then try to use the Office Update site:=20

o Personal firewalls such as Norton Personal Firewall, McAfee =
Personal Firewalls, or Zone Labs

o Download managers such as Get Right=20

o Web accelerators such as Download Accelerator=20

o Pop-up blockers=20

Warning: This workaround may make your computer or your network more =
vulnerable to attack by malicious users or by malicious software such as =
viruses. We do not recommend this workaround but are providing this =
information so that you can implement this workaround at your own =
discretion. Use this workaround at your own risk.

=C2=B7 Try running Windows Update again, continue if it does not =
work.

=C2=B7 Disable script or proxy settings:

To do this, follow these steps:

1. In Control Panel, double-click the Internet Options icon.=20

2. Click the Connections tab, and then click LAN Settings.=20

3. Click to clear the Use automatic configuration script check box, =
and then click to clear the Use a proxy server check box.=20

4. Make sure that the Automatically detect settings check box is =
selected.=20

5. Click OK two times to close the Internet Properties dialog box.

=C2=B7 Try running Windows Update again, continue if it does not =
work.

=C2=B7 Perform a clean boot on your computer, based on your =
operating system:

Try to update from the Windows Update site after you start your computer =
by using the appropriate clean boot method that is mentioned in the =
following Microsoft Knowledge Base articles:

For more information about how to perform a clean boot Windows XP and in =
Windows 2003, click the following article number to view the article in =
the Microsoft Knowledge Base:=20

310353 (http://support.microsoft.com/kb/310353/) How to perform a clean =
boot in Windows XP=20

For more information about how to perform a clean boot in Windows 2000, =
click the following article number to view the article in the Microsoft =
Knowledge Base:=20

281770 (http://support.microsoft.com/kb/281770/) How to perform =
clean-boot troubleshooting for Windows 2000=20

For more information about how to perform a clean boot in Windows =
Millennium Edition, click the following article number to view the =
article in the Microsoft Knowledge Base:=20

267288 (http://support.microsoft.com/kb/267288/) How to perform a clean =
boot in Windows Millennium Edition=20

For more information about how to perform a clean boot in Windows 98, =
click the following article number to view the article in the Microsoft =
Knowledge Base:=20

192926 (http://support.microsoft.com/kb/192926/) How to perform =
Clean-Boot troubleshooting for Windows 98

=C2=B7 Check to see if the Automatic Updates is enabled:=20

1. Right-click My Computer and select Properties

2. Select the Automatic Updates tab and make sure that Automatic is =
selected, and then click OK.=20

Note: This does not apply to Windows 98.

=C2=B7 Try running Windows Update again, continue if it does not =
work.

=C2=B7 Check to see if Automatic Updates is service is running:=20

1. Click Start, and then click Run.=20

2. Type =E2=80=9Cservices.msc=E2=80=9D without the quotes and press =
enter.=20

3. The Services window should pop-up. Under the name column find =
Automatic Updates. If it does not appear there skip over this bullet, if =
it is double-click on it.

4. The properties dialog should open up. Make sure it says =
=E2=80=9CAutomatic=E2=80=9D in the Startup type box and the Service =
status says =E2=80=9CStarted=E2=80=9D.

Note: This does not apply to Windows 98, ME.

=C2=B7 Try running Windows Update again, continue if it does not =
work.

=C2=B7 Register the DLL files:=20

1. Click Start, and then click Run.

2. Type =E2=80=9Ccommand=E2=80=9D (or =E2=80=9Ccmd=E2=80=9D on =
non-98/ME OS) without the quotes and press enter.=20

3. Type in the following and press return after each line:=20

o REGSVR32 %windir%\system32\wuapi.dll=20

o REGSVR32 %windir%\system32\wuaueng.dll=20

o REGSVR32 %windir%\system32\atl.dll=20

o REGSVR32 %windir%\system32\wucltui.dll=20

o REGSVR32 %windir%\system32\wups.dll

o Enter =E2=80=9Cexit=E2=80=9D and press enter.

=C2=B7 Try running Windows Update again, continue if it does not =
work.

=C2=B7 Troubleshoot network connection issues:=20

Detection failure may be caused by network connection issues.

If you have a second computer that is connected to the Internet, try =
using the other computer to access the Windows Update Web site.

If you cannot use the Windows Update installation process because your =
computer is behind a proxy server and the proxy server is preventing the =
Windows Update installation process from working correctly, you may have =
to contact your network administrator or your Internet service provided =
(ISP) to obtain assistance in bypassing or in configuring the proxy =
server.

=C2=B7 Try running Windows Update again, if Windows Update =
continues not to work please attach your WindowsUpdate.log file. To =
gather your WindowsUpdate.log file:

1. Select Start, and then click Run.

2. Type =E2=80=9C%windir%=E2=80=9D and press enter. The =
WindowsUpdate.log file will be located in this folder.


--=20
Ben B. [US]
=20
"Kingor" <EMail@HideDomain.com> wrote in message =
news:EMail@HideDomain.com...
>I have windows XP home Edition with Service pack 2. I tried to get some =

> non-critical updates and everything seemed correctly, but when I tried =
to=20
> download .NET 1.1 (latest, not sure of the number) The =
installatiofailed and=20
> gave me this error: 80246002
>=20
> Oh, I have an ATI videocard
------=_NextPart_000_0025_01C5426C.493E5490
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=EF=BB=BF<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8">
<META content=3D"MSHTML 6.00.2900.2627" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY>
<DIV>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><SPAN=20
style=3D"FONT-FAMILY: Tahoma"><FONT face=3DArial><FONT size=3D2>Bellow =
is some=20
troubleshooting steps. If at any point you try using Windows Update and =
it=20
begins working again there=E2=80=99s no need to continue the =
troubleshooting steps. <BR=20
style=3D"mso-special-character: line-break"><BR=20
style=3D"mso-special-character: line-break"><?xml:namespace prefix =3D o =
ns =3D=20
"urn:schemas-microsoft-com:office:office" =
/><o:p></o:p></FONT></FONT></SPAN></P>
<UL style=3D"MARGIN-TOP: 0in" type=3Ddisc>
<LI class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt; mso-list: l5 level1 lfo1; tab-stops: =
list .5in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma"><FONT face=3DArial><FONT size=3D2>Make=20
sure:<o:p></o:p></FONT></FONT></SPAN></LI>
<UL style=3D"MARGIN-TOP: 0in" type=3Dcircle>
<LI class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt; mso-list: l5 level2 lfo1; tab-stops: =
list 1.0in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma"><FONT face=3DArial><FONT size=3D2>That =
the account=20
you=E2=80=99re running is an administrator=20
account.<o:p></o:p></FONT></FONT></SPAN></LI>
<LI class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt; mso-list: l5 level2 lfo1; tab-stops: =
list 1.0in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma"><FONT face=3DArial size=3D2>That you =
have the latest=20
Service Pack and Internet Explorer version available (see </FONT><A=20
=
href=3D"http://www.google.com/search?q=3DMicrosoft+Windows+%25version%25+=
Service+Pack"><FONT=20
face=3DArial=20
=
size=3D2>http://www.google.com/search?q=3DMicrosoft+Windows+%25version%25=
+Service+Pack</FONT></A><FONT=20
face=3DArial size=3D2> and </FONT><A=20
href=3D"http://www.microsoft.com/windows/ie/default.mspx"><FONT =
face=3DArial=20
=
size=3D2>http://www.microsoft.com/windows/ie/default.mspx</FONT></A><FONT=
=20
face=3DArial><FONT =
size=3D2>).<o:p></o:p></FONT></FONT></SPAN></LI></UL>
<LI class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt; mso-list: l5 level1 lfo1; tab-stops: =
list .5in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma"><FONT face=3DArial><FONT size=3D2>Try =
running Windows=20
Update again, continue if it does not=20
work.<o:p></o:p></FONT></FONT></SPAN></LI>
<LI class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt; mso-list: l5 level1 lfo1; tab-stops: =
list .5in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma"><FONT face=3DArial><FONT size=3D2>Clear =
the Temporary=20
Internet Files and History:<o:p></o:p></FONT></FONT></SPAN></LI></UL>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">1.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Open Internet =
Explorer,=20
click Tools, click Internet Options, and then click the General Tab.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">2.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Under Temporary =
Internet=20
Files, click Delete Files. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">3.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Also under =
Temporary=20
Internet Files, click Settings, and then click View Objects.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo2; tab-stops: list .75in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>4.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>Right-click the Windows Update Class file =
(may be called=20
=E2=80=9CWUWebControl Class=E2=80=9D or something similar), click =
Remove, and then click Yes to=20
confirm. <BR><BR>Note: If you cannot find the Update Class file, =
continue to the=20
next procedure to remove the Windows Update=20
controls.<o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">5.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Start Internet =
Explorer.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">6.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">On the Tools =
menu, click=20
Internet Options. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">7.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click the =
General tab,=20
and then click Delete Files under Temporary Internet files.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">8.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click to clear =
the Delete=20
all offline content check box, and then click OK.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">9.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click Delete =
Cookies, and=20
then click OK when you are prompted for confirmation.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">10.<SPAN style=3D"FONT: 7pt 'Times New =
Roman'">=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Under Temporary =
Internet=20
files, click Settings. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">11.<SPAN style=3D"FONT: 7pt 'Times New =
Roman'">=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">In the Settings =
dialog=20
box, click View Objects. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo2; tab-stops: list .75in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>12.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =
</SPAN></FONT></FONT></SPAN></SPAN><SPAN=20
style=3D"FONT-FAMILY: Tahoma"><FONT face=3DArial><FONT =
size=3D2>Right-click the=20
Windows Update Class file (may be called =E2=80=9CWUWebControl =
Class=E2=80=9D or something=20
similar), click Remove, and then click Yes to confirm. <BR><BR>Note: If =
you=20
cannot find the Update Class file, continue to the next procedure to =
remove the=20
Windows Update controls.<o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">13.<SPAN style=3D"FONT: 7pt 'Times New =
Roman'">=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Close the =
Windows=20
Explorer window, and then click OK in the Settings dialog box.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">14.<SPAN style=3D"FONT: 7pt 'Times New =
Roman'">=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Under History, =
click=20
Clear History, and then click Yes when you are prompted for =
confirmation.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">15.<SPAN style=3D"FONT: 7pt 'Times New =
Roman'">=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">In the Internet =
Options=20
dialog box, click OK. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">16.<SPAN style=3D"FONT: 7pt 'Times New =
Roman'">=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Enable cookies. =
To do=20
this, follow these steps:<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l2 =
level2 lfo2; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">In Control =
Panel,=20
double-click the Internet Options icon. =
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l2 =
level2 lfo2; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click the =
Privacy tab,=20
and then click Default. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l2 =
level2 lfo2; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click OK.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">17.<SPAN style=3D"FONT: 7pt 'Times New =
Roman'">=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click Start, =
click Run,=20
type %temp%, and then click OK. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo2; tab-stops: list .75in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>18.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =
</SPAN></FONT></FONT></SPAN></SPAN><SPAN=20
style=3D"FONT-FAMILY: Tahoma"><FONT face=3DArial><FONT size=3D2>In the =
Windows=20
Explorer window that appears, delete the contents of this Temp folder.=20
<BR><BR>Note: Any file that cannot be deleted is probably being used. =
Make sure=20
that you have closed all applications that were running. Then, try to =
delete the=20
contents of this folder again. If you cannot delete a specific file, =
delete all=20
the files that you can delete.<o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Try running =
Windows=20
Update again, continue if it does not =
work.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Add Windows =
Update to the=20
Trusted Sites Zone:<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l9 =
level1 lfo4"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">1.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">From the =
toolbar in=20
Internet Explorer, click Tools, click Internet Options, and then click=20
Security.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l9 =
level1 lfo4"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">2.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click Trusted =
Sites Zone,=20
and then click Sites. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l9 =
level1 lfo4"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">3.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click to clear =
the=20
Require server verification (https:) for all sites in this zone option.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l9 =
level1 lfo4"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">4.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">In the Add this =
Web site=20
to the zone: text box, type http://*.microsoft.com, and then click Add.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l9 =
level1 lfo4"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">5.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click OK.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l9 =
level1 lfo4"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">6.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click Custom =
Level, and=20
then select Enable for the following =
items:<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l9 =
level2 lfo4; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Download signed =
ActiveX=20
controls. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l9 =
level2 lfo4; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Download =
unsigned ActiveX=20
controls. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l9 =
level2 lfo4; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Initialize and =
script=20
ActiveX controls not marked as safe. =
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l9 =
level2 lfo4; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Run ActiveX =
controls and=20
plug-ins. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l9 =
level2 lfo4; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Script ActiveX =
controls=20
marked safe for scripting. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l9 =
level1 lfo4; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">7.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click OK, and =
then click=20
OK again to exit Internet =
Properties.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Try running =
Windows=20
Update again, continue if it does not =
work.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo3; tab-stops: list .5in"><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>=C2=B7<SPAN =

style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>Temporarily turn off personal firewalls, =
download=20
managers, pop-up blockers, and Web acceleration products:<BR><BR>If you =
are=20
using one of the following products, temporarily turn off the product =
and then=20
try to use the Office Update site: <o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l10 =
level2 lfo3; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Personal =
firewalls such=20
as Norton Personal Firewall, McAfee Personal Firewalls, or Zone=20
Labs<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l10 =
level2 lfo3; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Download =
managers such as=20
Get Right <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l10 =
level2 lfo3; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Web =
accelerators such as=20
Download Accelerator <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l10 =
level2 lfo3; tab-stops: list 1.25in"><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>Pop-up blockers <BR><BR>Warning: This =
workaround may=20
make your computer or your network more vulnerable to attack by =
malicious users=20
or by malicious software such as viruses. We do not recommend this =
workaround=20
but are providing this information so that you can implement this =
workaround at=20
your own discretion. Use this workaround at your own=20
risk.<o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Try running =
Windows=20
Update again, continue if it does not =
work.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo3; tab-stops: list .5in"><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>=C2=B7<SPAN =

style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>Disable script or proxy settings:<BR><BR>To =
do this,=20
follow these steps:<o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l7 =
level1 lfo5; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">1.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">In Control =
Panel,=20
double-click the Internet Options icon. =
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l7 =
level1 lfo5; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">2.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click the =
Connections=20
tab, and then click </SPAN><?xml:namespace prefix =3D st1 ns =3D=20
"urn:schemas-microsoft-com:office:smarttags" /><st1:stockticker><SPAN=20
style=3D"FONT-FAMILY: Tahoma">LAN</SPAN></st1:stockticker><SPAN=20
style=3D"FONT-FAMILY: Tahoma"> Settings. =
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l7 =
level1 lfo5; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">3.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click to clear =
the Use=20
automatic configuration script check box, and then click to clear the =
Use a=20
proxy server check box. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l7 =
level1 lfo5; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">4.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Make sure that =
the=20
Automatically detect settings check box is selected.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l7 =
level1 lfo5; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">5.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click OK two =
times to=20
close the Internet Properties dialog =
box.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Try running =
Windows=20
Update again, continue if it does not =
work.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo3; tab-stops: list .5in"><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>=C2=B7<SPAN =

style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial size=3D2>Perform a clean boot on your computer, based on =
your operating=20
system:<BR><BR>Try to update from the Windows Update site after you =
start your=20
computer by using the appropriate clean boot method that is mentioned in =
the=20
following Microsoft Knowledge Base articles:<BR><BR>For more information =
about=20
how to perform a clean boot Windows XP and in Windows 2003, click the =
following=20
article number to view the article in the Microsoft Knowledge Base:=20
<BR><BR>310353 (</FONT><A =
href=3D"http://support.microsoft.com/kb/310353/"><FONT=20
face=3DArial =
size=3D2>http://support.microsoft.com/kb/310353/</FONT></A><FONT=20
face=3DArial size=3D2>) How to perform a clean boot in Windows XP =
<BR><BR>For more=20
information about how to perform a clean boot in Windows 2000, click the =

following article number to view the article in the Microsoft Knowledge =
Base:=20
<BR><BR>281770 (</FONT><A =
href=3D"http://support.microsoft.com/kb/281770/"><FONT=20
face=3DArial =
size=3D2>http://support.microsoft.com/kb/281770/</FONT></A><FONT=20
face=3DArial size=3D2>) How to perform clean-boot troubleshooting for =
Windows 2000=20
<BR><BR>For more information about how to perform a clean boot in =
Windows=20
Millennium Edition, click the following article number to view the =
article in=20
the Microsoft Knowledge Base: <BR><BR>267288 (</FONT><A=20
href=3D"http://support.microsoft.com/kb/267288/"><FONT face=3DArial=20
size=3D2>http://support.microsoft.com/kb/267288/</FONT></A><FONT =
face=3DArial=20
size=3D2>) How to perform a clean boot in Windows Millennium Edition =
<BR><BR>For=20
more information about how to perform a clean boot in Windows 98, click =
the=20
following article number to view the article in the Microsoft Knowledge =
Base:=20
<BR><BR>192926 (</FONT><A =
href=3D"http://support.microsoft.com/kb/192926/"><FONT=20
face=3DArial =
size=3D2>http://support.microsoft.com/kb/192926/</FONT></A><FONT=20
face=3DArial><FONT size=3D2>) How to perform Clean-Boot troubleshooting =
for Windows=20
98<o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Check to see if =
the=20
Automatic Updates is enabled: <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l4 =
level1 lfo6; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">1.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Right-click My =
Computer=20
and select Properties<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l4 =
level1 lfo6; tab-stops: list .75in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>2.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>Select the Automatic Updates tab and make =
sure that=20
Automatic is selected, and then click OK. <BR><BR>Note: This does not =
apply to=20
Windows 98.<o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Try running =
Windows=20
Update again, continue if it does not =
work.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Check to see if =
Automatic=20
Updates is service is running: <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l1 =
level1 lfo7; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">1.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click Start, =
and then=20
click Run. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l1 =
level1 lfo7; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">2.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Type =
=E2=80=9Cservices.msc=E2=80=9D=20
without the quotes and press enter. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l1 =
level1 lfo7; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">3.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">The Services =
window=20
should pop-up. Under the name column find Automatic Updates. If it does =
not=20
appear there skip over this bullet, if it is double-click on=20
it.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l1 =
level1 lfo7; tab-stops: list .75in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>4.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>The properties dialog should open up. Make =
sure it says=20
=E2=80=9CAutomatic=E2=80=9D in the Startup type box and the Service =
status says=20
=E2=80=9CStarted=E2=80=9D.<BR><BR>Note: This does not apply to Windows =
98,=20
ME.<o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Try running =
Windows=20
Update again, continue if it does not =
work.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Register the =
DLL files:=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l3 =
level1 lfo8; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">1.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click Start, =
and then=20
click Run.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l3 =
level1 lfo8; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">2.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Type =
=E2=80=9Ccommand=E2=80=9D (or =E2=80=9Ccmd=E2=80=9D=20
on non-98/ME OS) without the quotes and press enter.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l3 =
level1 lfo8; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">3.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Type in the =
following and=20
press return after each line: <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l8 =
level2 lfo10; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">REGSVR32=20
%windir%\system32\wuapi.dll <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l12 =
level2 lfo11; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">REGSVR32=20
%windir%\system32\wuaueng.dll <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l0 =
level2 lfo12; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">REGSVR32=20
%windir%\system32\atl.dll <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l6 =
level2 lfo13; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">REGSVR32=20
%windir%\system32\wucltui.dll <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l11 =
level2 lfo14; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">REGSVR32=20
%windir%\system32\wups.dll<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l14 =
level2 lfo15; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Enter =
=E2=80=9Cexit=E2=80=9D and press=20
enter.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Try running =
Windows=20
Update again, continue if it does not =
work.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo3; tab-stops: list .5in"><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>=C2=B7<SPAN =

style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></FONT></FONT></SPAN></SPAN><FONT face=3DArial><FONT =
size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma">Troubleshoot network connection issues:=20
<BR><BR>Detection failure may be caused by network connection =
issues.<BR><BR>If=20
you have a second computer that is connected to the Internet, try using =
the=20
other computer to access the Windows Update Web site.<BR><BR>If you =
cannot use=20
the Windows Update installation process because your computer is behind =
a proxy=20
server and the proxy server is preventing the Windows Update =
installation=20
process from working correctly, you may have to contact your network=20
administrator or your Internet service provided =
(</SPAN><st1:stockticker><SPAN=20
style=3D"FONT-FAMILY: Tahoma">ISP</SPAN></st1:stockticker><SPAN=20
style=3D"FONT-FAMILY: Tahoma">) to obtain assistance in bypassing or in=20
configuring the proxy server.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Try running =
Windows=20
Update again, if Windows Update continues not to work please attach your =

WindowsUpdate.log file. To gather your WindowsUpdate.log=20
file:<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l13 =
level1 lfo9; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">1.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Select Start, =
and then=20
click Run.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l13 =
level1 lfo9; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">2.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Type =
=E2=80=9C%windir%=E2=80=9D and press=20
enter. The WindowsUpdate.log file will be located in this=20
folder.<o:p></o:p></SPAN></FONT></FONT></P></DIV>
<DIV><BR><FONT face=3DArial size=3D2>-- <BR>Ben B. =
[US]<BR>&nbsp;</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>"Kingor" &lt;</FONT><A=20
href=3D"mailto:EMail@HideDomain.com"><FONT face=3DArial=20
size=3D2>EMail@HideDomain.com</FONT></A><FONT face=3DArial =
size=3D2>&gt;=20
wrote in message </FONT><A=20
href=3D"news:EMail@HideDomain.com"><FONT =
face=3DArial=20
size=3D2>news:EMail@HideDomain.com</FONT></=
A><FONT=20
face=3DArial size=3D2>...</FONT></DIV><FONT face=3DArial size=3D2>&gt;I =
have windows XP=20
home Edition with Service pack 2. I tried to get some <BR>&gt; =
non-critical=20
updates and everything seemed correctly, but when I tried to <BR>&gt; =
download=20
.NET 1.1 (latest, not sure of the number) The installatiofailed and =
<BR>&gt;=20
gave me this error: 80246002<BR>&gt; <BR>&gt; Oh, I have an ATI=20
videocard</FONT></BODY></HTML>

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