Norton Antivirus Install Trouble  
Author Message
gruntasmith





PostPosted: Wed Feb 04 14:24:47 CST 2004 Top

Windows XP Perform Maintain >> Norton Antivirus Install Trouble I am having a really hard time getting NAV2004 to install on my computer...

I think there might still be an old version that is not fully removed, as
it seems to be skipping the step where it normally asks for the code from
the cd.
It fails every time around the halfway point of copying the files.

Is there some way to check for remnants of the previous install? Or maybe
another way to get it to work?

Any help is appreciated...
Thanks,
Lanny
--
_______________

"Language is so small, and ridiculously cumbersome, and stupid."
-J. Garcia

mail@lannyl dot com
www.lannyl.com

Windows XP1174  
 
 
Carey





PostPosted: Wed Feb 04 14:24:47 CST 2004 Top

Windows XP Perform Maintain >> Norton Antivirus Install Trouble How to uninstall Norton AntiVirus by using the Rnav2003.exe removal utility
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606

How to install Norton AntiVirus or Norton AntiVirus Professional 2003/2004 from the hard drive
http://service1.symantec.com/SUPPORT/nav.nsf/5e19e84a28547fe188256d4e006aaa95/f9a8d9946cadf90c88256c4500638dfb?OpenDocument&prod=Norton%20AntiVirus&ver=2004%20Professional%20Edition&src=sg&pcode=nav&svy=&csm=no

Try Symantec's Automated Support Assistant
http://www.symantec.com/techsupp/nav/nav2004_pro_tasks.html

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------------------------

"LannyL" <EMail@HideDomain.com> wrote in message:
news:EMail@HideDomain.com...

|
| I am having a really hard time getting NAV2004 to install on my computer...
|
| I think there might still be an old version that is not fully removed, as
| it seems to be skipping the step where it normally asks for the code from
| the cd.
| It fails every time around the halfway point of copying the files.
|
| Is there some way to check for remnants of the previous install? Or maybe
| another way to get it to work?
|
| Any help is appreciated...
| Thanks,
| Lanny
| --
| _______________
|
| "Language is so small, and ridiculously cumbersome, and stupid."
| -J. Garcia

 
 
Rocket





PostPosted: Wed Feb 04 14:30:27 CST 2004 Top

Windows XP Perform Maintain >> Norton Antivirus Install Trouble Excellent question. But why are you asking here...and all the other Windows
XP newsgroups to which you needlessly cross-posted?

"Suuport Home: Norton AntiVirus 2004 for Windows 2000/Me/98/XP"
http://www.symantec.com/techsupp/nav/nav_2004_tasks.html.

Rocky

"LannyL" <EMail@HideDomain.com> wrote in message
news:EMail@HideDomain.com...
>
> I am having a really hard time getting NAV2004 to install on my
computer...
>
> I think there might still be an old version that is not fully removed, as
> it seems to be skipping the step where it normally asks for the code from
> the cd.
> It fails every time around the halfway point of copying the files.
>
> Is there some way to check for remnants of the previous install? Or maybe
> another way to get it to work?
>
> Any help is appreciated...
> Thanks,
> Lanny
> --
> _______________
>
> "Language is so small, and ridiculously cumbersome, and stupid."
> -J. Garcia
>
> mail@lannyl dot com
> www.lannyl.com


 
 
Richard





PostPosted: Wed Feb 04 18:58:08 CST 2004 Top

Windows XP Perform Maintain >> Norton Antivirus Install Trouble Call/contact Symantec!

--
Regards:

Richard Urban

aka Crusty (-: Old B@stard :-)

"LannyL" <EMail@HideDomain.com> wrote in message
news:EMail@HideDomain.com...
>
> I am having a really hard time getting NAV2004 to install on my
computer...
>
> I think there might still be an old version that is not fully removed, as
> it seems to be skipping the step where it normally asks for the code from
> the cd.
> It fails every time around the halfway point of copying the files.
>
> Is there some way to check for remnants of the previous install? Or maybe
> another way to get it to work?
>
> Any help is appreciated...
> Thanks,
> Lanny
> --
> _______________
>
> "Language is so small, and ridiculously cumbersome, and stupid."
> -J. Garcia
>
> mail@lannyl dot com
> www.lannyl.com