| Cannot Install Any Updates |
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Index ‹ Windows XP ‹ Windows XP Update
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- 1
- Windows XP >> Changing Printing Fonts in Outlook Express 6 on XP HomeWhen I print either incoming and outgoing emails from
Outlook Express with XP Home edition the font size of the
message body is very large 16 or 18. I am not sure how
long this has been happening but I just started using the
PC and can not find any way to reduce the Font size for
printing. The header size is a smaller size but the msg
body is quite large.
Thanks
- 2
- Windows XP >> Reboot loop - can't see error messageI've been working on this for hours and hours now:
XP is stuck in a reboot loop. Can't make it to login screen. Just Welcome
screen and start over. There is a brief glimpse of blue before it reboots
and although it could be the login screen, I'm pretty sure it's an error
message screen.
Can't do Safe Mode or Last Known. chdsk hasn't helped much.
I'm in the Recovery Console off the XP CD, but I'm not sure what I should be
trying to fix. Is there any way to find out what that error says? I've also
tried in the bootlog and it's not there.
Thanks for your help.
RA
- 3
- Windows XP >> Have NET 2.0 - Remove NET 1.1?I installed NET 2.0 some time back, and noticed tonight in "Add/Remove"
that I still have 1.1 installed. I assume it's safe to remove that, but
I wanted to check first - ?
Thanks!
Tony
----== Posted via Newsfeeds.Com - Unlimited-Unrestricted-Secure Usenet News==----
http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+ Newsgroups
----= East and West-Coast Server Farms - Total Privacy via Encryption =----
- 4
- Windows XP Security >> Applying personal setting on XPI recently a deployed Window 2000 server on my network and
added my xp users for authentication on this server. It
now takes several minutes to authenticate network users,
something which used to take several seconds.
Lilo
- 5
- 6
- Windows XP Setup >> Lexmark z53Ican not see the Icons for Lexmark z53 nor see the=20
cartridges with how much ink is left.
Earlier when i had Microsoft Windows 98 it worked without=20
problems,but now i have Windows XP.
Please help me as soon as posible.
Greeings,
Jan Bj=F6rklund
- 7
- 8
- Windows XP >> Longdistance Fax problemsHello,
I need to figure out how to send faxes long distance using a 2 digit long
distance access code. I have an internal fax modem and can make local faxes
fine. I have to dial a 9 for an outside line then the 1 XXX - XXXX, but to
dial long distance calls, i have to enter a two digit pin after i dial the
number. I am trying to figure out how to set this up. I have tried just
adding ,XX after the number for the pin but that didn't work. Any ideas?
Thanks.
- 9
- Windows XP Support >> Big Problem - cant access usb disksOK my computer is fine and it is virus free (checked and deleted
viruses using AVG and spybot - search and destroy). However whenever I
insert any kind of USB memory (1gb usb flash disk, 256mb usb flash disc
and 30gb ipod video) drive it stops and freezes leaving the user unable
to move the mouse or it crashes the pc completly. So I can't get any of
my work off my usb drives or update my ipod. This is particually bad as
a lot of my GCSE graphics coursework is on my 1gb usb drive. Please
please help, thanks - tom
- 10
- Windows XP Setup >> Refund for Windows XPMy Windows XP would not load on my sorry computer. It was
purchased at Best Buy, and there Tech rep siad the
computer system was insufficient BUT are not authorized to
issue a refund since it was opened . The activation code
can be checked.....it's not been activiated. How do I get
through to Microsoft to get my money back? Thanks
- 11
- 12
- Windows XP >> No picture from DVD in Media Player 11Ever since I downloaded Media Player 11 I have not been able to watch
DVD's. I thought it was the DirectX so I updated that. I have
installed a new decoder, updated drivers, uninstalled and reinstalled
drivers, programs and everything else I can think of to no avail. If
I try to play a newer DVD like "Troy" I get no picture and no sound
but the timer is counting up like it is playing the video.
What can I do next?
- 13
- 14
- Windows XP Update >> .Net UpdateThis was asked a few days ago and I can`t find a post.
Is this a critical update only if you use .Net ?
AFAIK I don`t.
If it is a "must" for all to update there appears to be problems with the
update!
And finally......what is it anway?
- 15
|
| Author |
Message |
anonymous
|
 Posted: Sun Apr 17 00:14:58 CDT 2005 |
Top |
Windows XP Update >> Cannot Install Any Updates
I could not install Service Pack 2. So I downloaded it separately. However
now I cant download any updates. Window Update works fine but when I click
"Install Updates" it just says that "updates were unable to be installed".
Please help on this issue.
Windows XP1017
|
| |
|
| |
|
Ben
|
| Posted: Sun Apr 17 00:14:58 CDT 2005 |
Top |
Windows XP Update >> Cannot Install Any Updates
This is a multi-part message in MIME format.
------=_NextPart_000_019D_01C542D1.B9C942A0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: quoted-printable
Bellow is some troubleshooting steps. If at any point you try using =
Windows Update and it begins working again there=E2=80=99s no need to =
continue the troubleshooting steps.=20
a.. Make sure:
a.. That the account you=E2=80=99re running is an administrator =
account.
b.. That you have the latest Service Pack available for your version =
of Windows =
(http://www.google.com/search?q=3DMicrosoft+Windows+%25version%25+Service=
+Pack).
c.. That you have the latest Internet Explorer version =
(http://www.microsoft.com/windows/ie/).
d.. That you=E2=80=99re virus free =
(http://security.symantec.com/sscv6/vc_about.asp).
b.. Try running Windows Update again, continue if it does not work.
c.. Clear the Temporary Internet Files and History:
1. Start Internet Explorer.=20
2. On the Tools menu, click Internet Options.=20
3. Click the General tab, and then click Delete Files under =
Temporary Internet files.=20
4. Click to clear the Delete all offline content check box, and then =
click OK.=20
5. Click Delete Cookies, and then click OK when you are prompted for =
confirmation.=20
6. Under Temporary Internet files, click Settings.=20
7. In the Settings dialog box, click View Objects.=20
8. Right-click the Windows Update Class file (may be called =
=E2=80=9CWUWebControl Class=E2=80=9D or something similar), click =
Remove, and then click Yes to confirm.=20
Note: If you cannot find the Update Class file, continue to the next =
procedure.
9. Close the Windows Explorer window, and then click OK in the =
Settings dialog box.=20
10. Under History, click Clear History, and then click Yes when you are =
prompted for confirmation.=20
11. In the Internet Options dialog box, click OK.=20
12. Enable cookies. To do this, follow these steps:
o In Control Panel, double-click the Internet Options icon.=20
o Click the Privacy tab, and then click Default.=20
o Click OK.=20
13. Click Start, click Run, type =E2=80=9C%tmp%=E2=80=9D, and then click =
OK.=20
14. In the Windows Explorer window that appears, delete the contents of =
this Temp folder.=20
Note: Any file that cannot be deleted is probably being used. Make sure =
that you have closed all applications that were running. Then, try to =
delete the contents of this folder again. If you cannot delete a =
specific file, delete all the files that you can delete.
=C2=B7 Try running Windows Update again, continue if it does not =
work.
=C2=B7 Delete the Windows Update ActiveX control:=20
The Windows Update ActiveX control may become corrupted. Therefore, you =
may have to remove and then reinstall the Windows Update ActiveX =
control.
To remove and to reinstall the Windows Update ActiveX control, follow =
these steps.
Note: Because there are several versions of Microsoft Windows, the =
following steps may be different on your computer. If they are, see your =
product documentation to complete these steps.
1. Quit Internet Explorer.=20
2. Click Start, and then click Search.=20
3. In the Search Results pane, click All files and folders under =
Search Companion.=20
4. In the All or part of the file name box, type =
=E2=80=9Cwuweb.dll=E2=80=9D, and then click Search.=20
5. In the list of files, right-click wuweb.dll, and then click =
Delete.
When you are prompted to confirm the deletion, click Yes.=20
Note: If there are multiple copies of the wuweb.dll file, delete all of =
them.
=C2=B7 Try running Windows Update again, continue if it does not =
work.
=C2=B7 Temporarily turn off personal firewalls, download =
managers, pop-up blockers, and Web acceleration products:
If you are using one of the following products, temporarily turn off the =
product and then try to use the Windows Update site:=20
o Personal firewalls such as Norton Personal Firewall, McAfee =
Personal Firewalls, or Zone Labs
o Download managers such as Get Right=20
o Web accelerators such as Download Accelerator=20
o Pop-up blockers=20
Warning: This workaround may make your computer or your network more =
vulnerable to attack by malicious users or by malicious software such as =
viruses. We do not recommend this workaround but are providing this =
information so that you can implement this workaround at your own =
discretion. Use this workaround at your own risk.
=C2=B7 Try running Windows Update again, continue if it does not =
work.
=C2=B7 Add Windows Update to the Trusted Sites Zone:
1. From the toolbar in Internet Explorer, click Tools, click =
Internet Options, and then click Security.
2. Click Trusted Sites Zone, and then click Sites.=20
3. Click to clear the Require server verification (https:) for all =
sites in this zone option.=20
4. In the Add this Web site to the zone: text box, type =
=E2=80=9Chttp://*.microsoft.com=E2=80=9D, and then click Add.=20
5. Click OK.=20
6. Click Custom Level, and then select Enable for the following =
items:
o Download signed ActiveX controls.=20
o Download unsigned ActiveX controls.=20
o Initialize and script ActiveX controls not marked as safe.=20
o Run ActiveX controls and plug-ins.=20
o Script ActiveX controls marked safe for scripting.=20
7. Click OK, and then click OK again to exit Internet Properties.
=C2=B7 Try running Windows Update again, continue if it does not =
work.
=C2=B7 Disable script or proxy settings:=20
1. In Control Panel, double-click the Internet Options icon.=20
2. Click the Connections tab, and then click LAN Settings.=20
3. Click to clear the Use automatic configuration script check box, =
and then click to clear the Use a proxy server check box.=20
4. Make sure that the Automatically detect settings check box is =
selected.=20
5. Click OK two times to close the Internet Properties dialog box.
=C2=B7 Try running Windows Update again, continue if it does not =
work.
=C2=B7 Perform a clean boot on your computer, based on your =
operating system:
Try to update from the Windows Update site after you start your computer =
by using the appropriate clean boot method that is mentioned in the =
following Microsoft Knowledge Base articles:
For more information about how to perform a clean boot Windows XP and in =
Windows 2003, click the following article number to view the article in =
the Microsoft Knowledge Base:=20
310353 (http://support.microsoft.com/kb/310353/) How to perform a clean =
boot in Windows XP=20
For more information about how to perform a clean boot in Windows 2000, =
click the following article number to view the article in the Microsoft =
Knowledge Base:=20
281770 (http://support.microsoft.com/kb/281770/) How to perform =
clean-boot troubleshooting for Windows 2000=20
For more information about how to perform a clean boot in Windows =
Millennium Edition, click the following article number to view the =
article in the Microsoft Knowledge Base:=20
267288 (http://support.microsoft.com/kb/267288/) How to perform a clean =
boot in Windows Millennium Edition=20
For more information about how to perform a clean boot in Windows 98, =
click the following article number to view the article in the Microsoft =
Knowledge Base:=20
192926 (http://support.microsoft.com/kb/192926/) How to perform =
Clean-Boot troubleshooting for Windows 98
=C2=B7 Check to see if the Automatic Updates is enabled:=20
1. Right-click My Computer and select Properties
2. Select the Automatic Updates tab and make sure that Automatic is =
selected, and then click OK.=20
Note: This does not apply to Windows 98.
=C2=B7 Try running Windows Update again, continue if it does not =
work.
=C2=B7 Check to see if Automatic Updates is service is running:=20
1. Click Start, and then click Run.=20
2. Type =E2=80=9Cservices.msc=E2=80=9D without the quotes and press =
enter.=20
3. The Services window should pop-up. Under the name column find =
Automatic Updates. If it does not appear there skip over this bullet, if =
it is double-click on it.
4. The properties dialog should open up. Make sure it says =
=E2=80=9CAutomatic=E2=80=9D in the Startup type box and the Service =
status says =E2=80=9CStarted=E2=80=9D.
Note: This does not apply to Windows 98, ME.
=C2=B7 Try running Windows Update again, continue if it does not =
work.
=C2=B7 Register the DLL files:=20
1. Click Start, and then click Run.
2. Type =E2=80=9Ccommand=E2=80=9D (or =E2=80=9Ccmd=E2=80=9D on =
non-98/ME OS) without the quotes and press enter.=20
3. Type in the following and press enter after each line:=20
o REGSVR32 %windir%\system32\wuapi.dll=20
o REGSVR32 %windir%\system32\wuaueng.dll=20
o REGSVR32 %windir%\system32\atl.dll=20
o REGSVR32 %windir%\system32\wucltui.dll=20
o REGSVR32 %windir%\system32\wups.dll
o Enter =E2=80=9Cexit=E2=80=9D and press enter.
=C2=B7 Try running Windows Update again, continue if it does not =
work.
=C2=B7 Troubleshoot network connection issues:=20
Detection failure may be caused by network connection issues.
If you have a second computer that is connected to the Internet, try =
using the other computer to access the Windows Update Web site.
If you cannot use the Windows Update installation process because your =
computer is behind a proxy server and the proxy server is preventing the =
Windows Update installation process from working correctly, you may have =
to contact your network administrator or your Internet service provided =
(ISP) to obtain assistance in bypassing or in configuring the proxy =
server.
=C2=B7 Try running Windows Update again, if Windows Update =
continues not to work please email me your WindowsUpdate.log file. To =
gather your WindowsUpdate.log file:
1. Select Start, and then click Run.
2. Type =E2=80=9C%windir%=E2=80=9D and press enter. The =
WindowsUpdate.log file will be located in this folder. Please email this =
file along with as much information about your issue to =
EMail@HideDomain.com.
--=20
Ben B. [US]
=20
"Decal" <EMail@HideDomain.com> wrote in message =
news:EMail@HideDomain.com...
>I could not install Service Pack 2. So I downloaded it separately. =
However=20
> now I cant download any updates. Window Update works fine but when I =
click=20
> "Install Updates" it just says that "updates were unable to be =
installed". =20
> Please help on this issue.
------=_NextPart_000_019D_01C542D1.B9C942A0
Content-Type: text/html;
charset="Utf-8"
Content-Transfer-Encoding: quoted-printable
=EF=BB=BF<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8">
<META content=3D"MSHTML 6.00.2900.2627" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY>
<DIV>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><SPAN=20
style=3D"FONT-FAMILY: Tahoma"><FONT face=3DArial><FONT size=3D2>Bellow =
is some=20
troubleshooting steps. If at any point you try using Windows Update and =
it=20
begins working again there=E2=80=99s no need to continue the =
troubleshooting steps. <BR=20
style=3D"mso-special-character: line-break"><BR=20
style=3D"mso-special-character: line-break"><?xml:namespace prefix =3D o =
ns =3D=20
"urn:schemas-microsoft-com:office:office" =
/><o:p></o:p></FONT></FONT></SPAN></P>
<UL style=3D"MARGIN-TOP: 0in" type=3Ddisc>
<LI class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt; mso-list: l6 level1 lfo1; tab-stops: =
list .5in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma"><FONT face=3DArial><FONT size=3D2>Make =
sure:<BR=20
style=3D"mso-special-character: line-break"><BR=20
style=3D"mso-special-character: =
line-break"><o:p></o:p></FONT></FONT></SPAN></LI>
<UL style=3D"MARGIN-TOP: 0in" type=3Dcircle>
<LI class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt; mso-list: l6 level2 lfo1; tab-stops: =
list 1.0in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma"><FONT face=3DArial><FONT size=3D2>That =
the account=20
you=E2=80=99re running is an administrator=20
account.<o:p></o:p></FONT></FONT></SPAN></LI>
<LI class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt; mso-list: l6 level2 lfo1; tab-stops: =
list 1.0in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma"><FONT face=3DArial size=3D2>That you =
have the latest=20
Service Pack available for your version of Windows (</FONT><A=20
=
href=3D"http://www.google.com/search?q=3DMicrosoft+Windows+%25version%25+=
Service+Pack"><FONT=20
face=3DArial=20
=
size=3D2>http://www.google.com/search?q=3DMicrosoft+Windows+%25version%25=
+Service+Pack</FONT></A><FONT=20
face=3DArial><FONT size=3D2>).<o:p></o:p></FONT></FONT></SPAN></LI>
<LI class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt; mso-list: l6 level2 lfo1; tab-stops: =
list 1.0in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma"><FONT face=3DArial size=3D2>That you =
have the latest=20
Internet Explorer version (</FONT><A=20
href=3D"http://www.microsoft.com/windows/ie/"><FONT face=3DArial=20
size=3D2>http://www.microsoft.com/windows/ie/</FONT></A><FONT =
face=3DArial><FONT=20
size=3D2>).<o:p></o:p></FONT></FONT></SPAN></LI>
<LI class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt; mso-list: l6 level2 lfo1; tab-stops: =
list 1.0in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma"><FONT face=3DArial size=3D2>That =
you=E2=80=99re virus free=20
(</FONT><A =
href=3D"http://security.symantec.com/sscv6/vc_about.asp"><FONT=20
face=3DArial=20
=
size=3D2>http://security.symantec.com/sscv6/vc_about.asp</FONT></A><FONT =
face=3DArial><FONT =
size=3D2>).<o:p></o:p></FONT></FONT></SPAN></LI></UL>
<LI class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt; mso-list: l6 level1 lfo1; tab-stops: =
list .5in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma"><FONT face=3DArial><FONT size=3D2>Try =
running Windows=20
Update again, continue if it does not=20
work.<o:p></o:p></FONT></FONT></SPAN></LI>
<LI class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt; mso-list: l6 level1 lfo1; tab-stops: =
list .5in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma"><FONT face=3DArial><FONT size=3D2>Clear =
the Temporary=20
Internet Files and History:<BR style=3D"mso-special-character: =
line-break"><BR=20
style=3D"mso-special-character: =
line-break"><o:p></o:p></FONT></FONT></SPAN></LI></UL>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l3 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">1.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Start Internet =
Explorer.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l3 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">2.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">On the Tools =
menu, click=20
Internet Options. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l3 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">3.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click the =
General tab,=20
and then click Delete Files under Temporary Internet files.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l3 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">4.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click to clear =
the Delete=20
all offline content check box, and then click OK.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l3 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">5.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click Delete =
Cookies, and=20
then click OK when you are prompted for confirmation.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l3 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">6.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Under Temporary =
Internet=20
files, click Settings. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l3 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">7.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">In the Settings =
dialog=20
box, click View Objects. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l3 =
level1 lfo2; tab-stops: list .75in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>8.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>Right-click the Windows Update Class file =
(may be called=20
=E2=80=9CWUWebControl Class=E2=80=9D or something similar), click =
Remove, and then click Yes to=20
confirm. <BR><BR>Note: If you cannot find the Update Class file, =
continue to the=20
next procedure.<o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l3 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">9.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Close the =
Windows=20
Explorer window, and then click OK in the Settings dialog box.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l3 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">10.<SPAN style=3D"FONT: 7pt 'Times New =
Roman'">=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Under History, =
click=20
Clear History, and then click Yes when you are prompted for =
confirmation.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l3 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">11.<SPAN style=3D"FONT: 7pt 'Times New =
Roman'">=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">In the Internet =
Options=20
dialog box, click OK. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l3 =
level1 lfo2; tab-stops: list .75in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>12.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =
</SPAN></FONT></FONT></SPAN></SPAN><SPAN=20
style=3D"FONT-FAMILY: Tahoma"><FONT face=3DArial><FONT size=3D2>Enable =
cookies. To do=20
this, follow these steps:<BR style=3D"mso-special-character: =
line-break"><BR=20
style=3D"mso-special-character: =
line-break"><o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l3 =
level2 lfo2; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">In Control =
Panel,=20
double-click the Internet Options icon. =
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l3 =
level2 lfo2; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click the =
Privacy tab,=20
and then click Default. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l3 =
level2 lfo2; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click OK.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l3 =
level1 lfo2; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">13.<SPAN style=3D"FONT: 7pt 'Times New =
Roman'">=20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click Start, =
click Run,=20
type =E2=80=9C%tmp%=E2=80=9D, and then click OK. =
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l3 =
level1 lfo2; tab-stops: list .75in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>14.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =
</SPAN></FONT></FONT></SPAN></SPAN><SPAN=20
style=3D"FONT-FAMILY: Tahoma"><FONT face=3DArial><FONT size=3D2>In the =
Windows=20
Explorer window that appears, delete the contents of this Temp folder.=20
<BR><BR>Note: Any file that cannot be deleted is probably being used. =
Make sure=20
that you have closed all applications that were running. Then, try to =
delete the=20
contents of this folder again. If you cannot delete a specific file, =
delete all=20
the files that you can delete.<o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l11 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Try running =
Windows=20
Update again, continue if it does not =
work.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l11 =
level1 lfo3; tab-stops: list .5in"><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>=C2=B7<SPAN =
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>Delete the Windows Update ActiveX control: =
<BR><BR>The=20
Windows Update ActiveX control may become corrupted. Therefore, you may =
have to=20
remove and then reinstall the Windows Update ActiveX control.<BR><BR>To =
remove=20
and to reinstall the Windows Update ActiveX control, follow these=20
steps.<BR><BR>Note: Because there are several versions of Microsoft =
Windows, the=20
following steps may be different on your computer. If they are, see your =
product=20
documentation to complete these steps.<BR=20
style=3D"mso-special-character: line-break"><BR=20
style=3D"mso-special-character: =
line-break"><o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo16"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">1.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Quit Internet =
Explorer.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo16"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">2.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click Start, =
and then=20
click Search. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo16"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">3.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">In the Search =
Results=20
pane, click All files and folders under Search Companion.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo16"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">4.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">In the All or =
part of the=20
file name box, type =E2=80=9Cwuweb.dll=E2=80=9D, and then click Search.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l2 =
level1 lfo16"><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>5.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>In the list of files, right-click wuweb.dll, =
and then=20
click Delete.<BR><BR>When you are prompted to confirm the deletion, =
click Yes.=20
<BR><BR>Note: If there are multiple copies of the wuweb.dll file, delete =
all of=20
them.<o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l11 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Try running =
Windows=20
Update again, continue if it does not =
work.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l11 =
level1 lfo3; tab-stops: list .5in"><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>=C2=B7<SPAN =
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>Temporarily turn off personal firewalls, =
download=20
managers, pop-up blockers, and Web acceleration products:<BR><BR>If you =
are=20
using one of the following products, temporarily turn off the product =
and then=20
try to use the Windows Update site: <BR=20
style=3D"mso-special-character: line-break"><BR=20
style=3D"mso-special-character: =
line-break"><o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l11 =
level2 lfo3; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Personal =
firewalls such=20
as Norton Personal Firewall, McAfee Personal Firewalls, or Zone=20
Labs<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l11 =
level2 lfo3; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Download =
managers such as=20
Get Right <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l11 =
level2 lfo3; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Web =
accelerators such as=20
Download Accelerator <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l11 =
level2 lfo3; tab-stops: list 1.25in"><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>Pop-up blockers <BR><BR>Warning: This =
workaround may=20
make your computer or your network more vulnerable to attack by =
malicious users=20
or by malicious software such as viruses. We do not recommend this =
workaround=20
but are providing this information so that you can implement this =
workaround at=20
your own discretion. Use this workaround at your own=20
risk.<o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l11 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Try running =
Windows=20
Update again, continue if it does not =
work.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l11 =
level1 lfo3; tab-stops: list .5in"><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>=C2=B7<SPAN =
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>Add Windows Update to the Trusted Sites =
Zone:<BR=20
style=3D"mso-special-character: line-break"><BR=20
style=3D"mso-special-character: =
line-break"><o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo4"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">1.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">From the =
toolbar in=20
Internet Explorer, click Tools, click Internet Options, and then click=20
Security.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo4"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">2.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click Trusted =
Sites Zone,=20
and then click Sites. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo4"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">3.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click to clear =
the=20
Require server verification (https:) for all sites in this zone option.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo4"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">4.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">In the Add this =
Web site=20
to the zone: text box, type =E2=80=9Chttp://*.microsoft.com=E2=80=9D, =
and then click Add.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo4"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">5.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click OK.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo4"><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>6.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>Click Custom Level, and then select Enable =
for the=20
following items:<BR style=3D"mso-special-character: line-break"><BR=20
style=3D"mso-special-character: =
line-break"><o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l10 =
level2 lfo4; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Download signed =
ActiveX=20
controls. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l10 =
level2 lfo4; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Download =
unsigned ActiveX=20
controls. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l10 =
level2 lfo4; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Initialize and =
script=20
ActiveX controls not marked as safe. =
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l10 =
level2 lfo4; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Run ActiveX =
controls and=20
plug-ins. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l10 =
level2 lfo4; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Script ActiveX =
controls=20
marked safe for scripting. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l10 =
level1 lfo4; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">7.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click OK, and =
then click=20
OK again to exit Internet =
Properties.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l11 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Try running =
Windows=20
Update again, continue if it does not =
work.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l11 =
level1 lfo3; tab-stops: list .5in"><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>=C2=B7<SPAN =
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>Disable script or proxy settings: <BR=20
style=3D"mso-special-character: line-break"><BR=20
style=3D"mso-special-character: =
line-break"><o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l8 =
level1 lfo5; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">1.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">In Control =
Panel,=20
double-click the Internet Options icon. =
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l8 =
level1 lfo5; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">2.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click the =
Connections=20
tab, and then click </SPAN><?xml:namespace prefix =3D st1 ns =3D=20
"urn:schemas-microsoft-com:office:smarttags" /><st1:stockticker><SPAN=20
style=3D"FONT-FAMILY: Tahoma">LAN</SPAN></st1:stockticker><SPAN=20
style=3D"FONT-FAMILY: Tahoma"> Settings. =
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l8 =
level1 lfo5; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">3.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click to clear =
the Use=20
automatic configuration script check box, and then click to clear the =
Use a=20
proxy server check box. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l8 =
level1 lfo5; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">4.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Make sure that =
the=20
Automatically detect settings check box is selected.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l8 =
level1 lfo5; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">5.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click OK two =
times to=20
close the Internet Properties dialog =
box.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l11 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Try running =
Windows=20
Update again, continue if it does not =
work.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l11 =
level1 lfo3; tab-stops: list .5in"><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>=C2=B7<SPAN =
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial size=3D2>Perform a clean boot on your computer, based on =
your operating=20
system:<BR><BR>Try to update from the Windows Update site after you =
start your=20
computer by using the appropriate clean boot method that is mentioned in =
the=20
following Microsoft Knowledge Base articles:<BR><BR>For more information =
about=20
how to perform a clean boot Windows XP and in Windows 2003, click the =
following=20
article number to view the article in the Microsoft Knowledge Base:=20
<BR><BR>310353 (</FONT><A =
href=3D"http://support.microsoft.com/kb/310353/"><FONT=20
face=3DArial =
size=3D2>http://support.microsoft.com/kb/310353/</FONT></A><FONT=20
face=3DArial size=3D2>) How to perform a clean boot in Windows XP =
<BR><BR>For more=20
information about how to perform a clean boot in Windows 2000, click the =
following article number to view the article in the Microsoft Knowledge =
Base:=20
<BR><BR>281770 (</FONT><A =
href=3D"http://support.microsoft.com/kb/281770/"><FONT=20
face=3DArial =
size=3D2>http://support.microsoft.com/kb/281770/</FONT></A><FONT=20
face=3DArial size=3D2>) How to perform clean-boot troubleshooting for =
Windows 2000=20
<BR><BR>For more information about how to perform a clean boot in =
Windows=20
Millennium Edition, click the following article number to view the =
article in=20
the Microsoft Knowledge Base: <BR><BR>267288 (</FONT><A=20
href=3D"http://support.microsoft.com/kb/267288/"><FONT face=3DArial=20
size=3D2>http://support.microsoft.com/kb/267288/</FONT></A><FONT =
face=3DArial=20
size=3D2>) How to perform a clean boot in Windows Millennium Edition =
<BR><BR>For=20
more information about how to perform a clean boot in Windows 98, click =
the=20
following article number to view the article in the Microsoft Knowledge =
Base:=20
<BR><BR>192926 (</FONT><A =
href=3D"http://support.microsoft.com/kb/192926/"><FONT=20
face=3DArial =
size=3D2>http://support.microsoft.com/kb/192926/</FONT></A><FONT=20
face=3DArial><FONT size=3D2>) How to perform Clean-Boot troubleshooting =
for Windows=20
98<o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l11 =
level1 lfo3; tab-stops: list .5in"><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>=C2=B7<SPAN =
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>Check to see if the Automatic Updates is =
enabled: <BR=20
style=3D"mso-special-character: line-break"><BR=20
style=3D"mso-special-character: =
line-break"><o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l5 =
level1 lfo6; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">1.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Right-click My =
Computer=20
and select Properties<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l5 =
level1 lfo6; tab-stops: list .75in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>2.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>Select the Automatic Updates tab and make =
sure that=20
Automatic is selected, and then click OK. <BR><BR>Note: This does not =
apply to=20
Windows 98.<o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l11 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Try running =
Windows=20
Update again, continue if it does not =
work.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l11 =
level1 lfo3; tab-stops: list .5in"><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>=C2=B7<SPAN =
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>Check to see if Automatic Updates is service =
is running:=20
<BR style=3D"mso-special-character: line-break"><BR=20
style=3D"mso-special-character: =
line-break"><o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l1 =
level1 lfo7; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">1.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click Start, =
and then=20
click Run. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l1 =
level1 lfo7; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">2.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Type =
=E2=80=9Cservices.msc=E2=80=9D=20
without the quotes and press enter. <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l1 =
level1 lfo7; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">3.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">The Services =
window=20
should pop-up. Under the name column find Automatic Updates. If it does =
not=20
appear there skip over this bullet, if it is double-click on=20
it.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l1 =
level1 lfo7; tab-stops: list .75in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>4.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>The properties dialog should open up. Make =
sure it says=20
=E2=80=9CAutomatic=E2=80=9D in the Startup type box and the Service =
status says=20
=E2=80=9CStarted=E2=80=9D.<BR><BR>Note: This does not apply to Windows =
98,=20
ME.<o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l11 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Try running =
Windows=20
Update again, continue if it does not =
work.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l11 =
level1 lfo3; tab-stops: list .5in"><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>=C2=B7<SPAN =
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>Register the DLL files: <BR=20
style=3D"mso-special-character: line-break"><BR=20
style=3D"mso-special-character: =
line-break"><o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l4 =
level1 lfo8; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">1.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Click Start, =
and then=20
click Run.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l4 =
level1 lfo8; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">2.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Type =
=E2=80=9Ccommand=E2=80=9D (or =E2=80=9Ccmd=E2=80=9D=20
on non-98/ME OS) without the quotes and press enter.=20
<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l4 =
level1 lfo8; tab-stops: list .75in"><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>3.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>Type in the following and press enter after =
each line:=20
<BR style=3D"mso-special-character: line-break"><BR=20
style=3D"mso-special-character: =
line-break"><o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l9 =
level2 lfo10; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">REGSVR32=20
%windir%\system32\wuapi.dll <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l13 =
level2 lfo11; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">REGSVR32=20
%windir%\system32\wuaueng.dll <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l0 =
level2 lfo12; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">REGSVR32=20
%windir%\system32\atl.dll <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l7 =
level2 lfo13; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">REGSVR32=20
%windir%\system32\wucltui.dll <o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l12 =
level2 lfo14; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">REGSVR32=20
%windir%\system32\wups.dll<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 1.25in; TEXT-INDENT: -0.25in; mso-list: l15 =
level2 lfo15; tab-stops: list 1.25in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier =
New'"><SPAN=20
style=3D"mso-list: Ignore">o<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Enter =
=E2=80=9Cexit=E2=80=9D and press=20
enter.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l11 =
level1 lfo3; tab-stops: list .5in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore">=C2=B7<SPAN=20
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Try running =
Windows=20
Update again, continue if it does not =
work.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l11 =
level1 lfo3; tab-stops: list .5in"><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>=C2=B7<SPAN =
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></FONT></FONT></SPAN></SPAN><FONT face=3DArial><FONT =
size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma">Troubleshoot network connection issues:=20
<BR><BR>Detection failure may be caused by network connection =
issues.<BR><BR>If=20
you have a second computer that is connected to the Internet, try using =
the=20
other computer to access the Windows Update Web site.<BR><BR>If you =
cannot use=20
the Windows Update installation process because your computer is behind =
a proxy=20
server and the proxy server is preventing the Windows Update =
installation=20
process from working correctly, you may have to contact your network=20
administrator or your Internet service provided =
(</SPAN><st1:stockticker><SPAN=20
style=3D"FONT-FAMILY: Tahoma">ISP</SPAN></st1:stockticker><SPAN=20
style=3D"FONT-FAMILY: Tahoma">) to obtain assistance in bypassing or in=20
configuring the proxy server.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l11 =
level1 lfo3; tab-stops: list .5in"><SPAN=20
style=3D"FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; =
mso-bidi-font-family: Symbol"><SPAN=20
style=3D"mso-list: Ignore"><FONT face=3DArial><FONT size=3D2>=C2=B7<SPAN =
style=3D"FONT: 7pt 'Times New =
Roman'"> =20
</SPAN></FONT></FONT></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: =
Tahoma"><FONT=20
face=3DArial><FONT size=3D2>Try running Windows Update again, if Windows =
Update=20
continues not to work please email me your WindowsUpdate.log file. To =
gather=20
your WindowsUpdate.log file:<BR style=3D"mso-special-character: =
line-break"><BR=20
style=3D"mso-special-character: =
line-break"><o:p></o:p></FONT></FONT></SPAN></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l14 =
level1 lfo9; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">1.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Select Start, =
and then=20
click Run.<o:p></o:p></SPAN></FONT></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN: 0in 0in 0pt 0.75in; TEXT-INDENT: -0.25in; mso-list: l14 =
level1 lfo9; tab-stops: list .75in"><FONT=20
face=3DArial><FONT size=3D2><SPAN=20
style=3D"FONT-FAMILY: Tahoma; mso-fareast-font-family: Tahoma"><SPAN=20
style=3D"mso-list: Ignore">2.<SPAN=20
style=3D"FONT: 7pt 'Times New Roman'"> =20
</SPAN></SPAN></SPAN><SPAN style=3D"FONT-FAMILY: Tahoma">Type =
=E2=80=9C%windir%=E2=80=9D and press=20
enter. The WindowsUpdate.log file will be located in this folder. Please =
email=20
this file along with as much information about your issue to=20
NOSPAM.</SPAN><st1:PersonName><SPAN=20
style=3D"FONT-FAMILY: =
Tahoma">EMail@HideDomain.com</SPAN></st1:PersonName><SPAN=20
style=3D"FONT-FAMILY: =
Tahoma">.NOSPAM.<o:p></o:p></SPAN></FONT></FONT></P></DIV>
<DIV><BR><FONT face=3DArial size=3D2>-- <BR>Ben B. =
[US]<BR> </FONT></DIV>
<DIV><FONT face=3DArial size=3D2>"Decal" <</FONT><A=20
href=3D"mailto:EMail@HideDomain.com"><FONT face=3DArial=20
size=3D2>EMail@HideDomain.com</FONT></A><FONT face=3DArial =
size=3D2>>=20
wrote in message </FONT><A=20
href=3D"news:EMail@HideDomain.com"><FONT =
face=3DArial=20
size=3D2>news:EMail@HideDomain.com</FONT></=
A><FONT=20
face=3DArial size=3D2>...</FONT></DIV><FONT face=3DArial size=3D2>>I =
could not=20
install Service Pack 2. So I downloaded it separately. =
However=20
<BR>> now I cant download any updates. Window Update works fine =
but=20
when I click <BR>> "Install Updates" it just says that "updates were =
unable=20
to be installed". <BR>> Please help on this =
issue.</FONT></BODY></HTML>
------=_NextPart_000_019D_01C542D1.B9C942A0--
|
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|
| |
|
Taurarian
|
| Posted: Sun Apr 17 07:28:24 CDT 2005 |
Top |
Windows XP Update >> Cannot Install Any Updates
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798
You Cannot Install Some Updates or Programs â??Digital Signature not foundâ??
Decal wrote:
> I could not install Service Pack 2. So I downloaded it separately.
> However now I cant download any updates. Window Update works fine
> but when I click "Install Updates" it just says that "updates were
> unable to be installed". Please help on this issue.
|
| |
|
| |
|
Neil
|
| Posted: Sun Apr 17 20:26:02 CDT 2005 |
Top |
Windows XP Update >> Cannot Install Any Updates
Ben:
Good show old man.
Yours is the most comprehensive troubleshooter and it worked! I had to go
all the way down to "Register the DLL Files" in your steps and that one did
the trick!
Thank you for taking the time to post such a complete troubleshooter.
Neil J.
"Ben B. [US]" wrote:
> Bellow is some troubleshooting steps. If at any point you try using Windows Update and it begins working again thereâ??s no need to continue the troubleshooting steps.
>
>
>
> a.. Make sure:
>
>
> a.. That the account youâ??re running is an administrator account.
> b.. That you have the latest Service Pack available for your version of Windows (http://www.google.com/search?q=Microsoft+Windows+%25version%25+Service+Pack).
> c.. That you have the latest Internet Explorer version (http://www.microsoft.com/windows/ie/).
> d.. That youâ??re virus free (http://security.symantec.com/sscv6/vc_about.asp).
> b.. Try running Windows Update again, continue if it does not work.
> c.. Clear the Temporary Internet Files and History:
>
>
> 1. Start Internet Explorer.
>
> 2. On the Tools menu, click Internet Options.
>
> 3. Click the General tab, and then click Delete Files under Temporary Internet files.
>
> 4. Click to clear the Delete all offline content check box, and then click OK.
>
> 5. Click Delete Cookies, and then click OK when you are prompted for confirmation.
>
> 6. Under Temporary Internet files, click Settings.
>
> 7. In the Settings dialog box, click View Objects.
>
> 8. Right-click the Windows Update Class file (may be called â??WUWebControl Classâ?? or something similar), click Remove, and then click Yes to confirm.
>
> Note: If you cannot find the Update Class file, continue to the next procedure.
>
> 9. Close the Windows Explorer window, and then click OK in the Settings dialog box.
>
> 10. Under History, click Clear History, and then click Yes when you are prompted for confirmation.
>
> 11. In the Internet Options dialog box, click OK.
>
> 12. Enable cookies. To do this, follow these steps:
>
>
>
> o In Control Panel, double-click the Internet Options icon.
>
> o Click the Privacy tab, and then click Default.
>
> o Click OK.
>
> 13. Click Start, click Run, type â??%tmp%â??, and then click OK.
>
> 14. In the Windows Explorer window that appears, delete the contents of this Temp folder.
>
> Note: Any file that cannot be deleted is probably being used. Make sure that you have closed all applications that were running. Then, try to delete the contents of this folder again. If you cannot delete a specific file, delete all the files that you can delete.
>
> · Try running Windows Update again, continue if it does not work.
>
> · Delete the Windows Update ActiveX control:
>
> The Windows Update ActiveX control may become corrupted. Therefore, you may have to remove and then reinstall the Windows Update ActiveX control.
>
> To remove and to reinstall the Windows Update ActiveX control, follow these steps.
>
> Note: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
>
>
>
> 1. Quit Internet Explorer.
>
> 2. Click Start, and then click Search.
>
> 3. In the Search Results pane, click All files and folders under Search Companion.
>
> 4. In the All or part of the file name box, type â??wuweb.dllâ??, and then click Search.
>
> 5. In the list of files, right-click wuweb.dll, and then click Delete.
>
> When you are prompted to confirm the deletion, click Yes.
>
> Note: If there are multiple copies of the wuweb.dll file, delete all of them.
>
> · Try running Windows Update again, continue if it does not work.
>
> · Temporarily turn off personal firewalls, download managers, pop-up blockers, and Web acceleration products:
>
> If you are using one of the following products, temporarily turn off the product and then try to use the Windows Update site:
>
>
>
> o Personal firewalls such as Norton Personal Firewall, McAfee Personal Firewalls, or Zone Labs
>
> o Download managers such as Get Right
>
> o Web accelerators such as Download Accelerator
>
> o Pop-up blockers
>
> Warning: This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.
>
> · Try running Windows Update again, continue if it does not work.
>
> · Add Windows Update to the Trusted Sites Zone:
>
>
>
> 1. From the toolbar in Internet Explorer, click Tools, click Internet Options, and then click Security.
>
> 2. Click Trusted Sites Zone, and then click Sites.
>
> 3. Click to clear the Require server verification (https:) for all sites in this zone option.
>
> 4. In the Add this Web site to the zone: text box, type â??http://*.microsoft.comâ??, and then click Add.
>
> 5. Click OK.
>
> 6. Click Custom Level, and then select Enable for the following items:
>
>
>
> o Download signed ActiveX controls.
>
> o Download unsigned ActiveX controls.
>
> o Initialize and script ActiveX controls not marked as safe.
>
> o Run ActiveX controls and plug-ins.
>
> o Script ActiveX controls marked safe for scripting.
>
> 7. Click OK, and then click OK again to exit Internet Properties.
>
> · Try running Windows Update again, continue if it does not work.
>
> · Disable script or proxy settings:
>
>
>
> 1. In Control Panel, double-click the Internet Options icon.
>
> 2. Click the Connections tab, and then click LAN Settings.
>
> 3. Click to clear the Use automatic configuration script check box, and then click to clear the Use a proxy server check box.
>
> 4. Make sure that the Automatically detect settings check box is selected.
>
> 5. Click OK two times to close the Internet Properties dialog box.
>
> · Try running Windows Update again, continue if it does not work.
>
> · Perform a clean boot on your computer, based on your operating system:
>
> Try to update from the Windows Update site after you start your computer by using the appropriate clean boot method that is mentioned in the following Microsoft Knowledge Base articles:
>
> For more information about how to perform a clean boot Windows XP and in Windows 2003, click the following article number to view the article in the Microsoft Knowledge Base:
>
> 310353 (http://support.microsoft.com/kb/310353/) How to perform a clean boot in Windows XP
>
> For more information about how to perform a clean boot in Windows 2000, click the following article number to view the article in the Microsoft Knowledge Base:
>
> 281770 (http://support.microsoft.com/kb/281770/) How to perform clean-boot troubleshooting for Windows 2000
>
> For more information about how to perform a clean boot in Windows Millennium Edition, click the following article number to view the article in the Microsoft Knowledge Base:
>
> 267288 (http://support.microsoft.com/kb/267288/) How to perform a clean boot in Windows Millennium Edition
>
> For more information about how to perform a clean boot in Windows 98, click the following article number to view the article in the Microsoft Knowledge Base:
>
> 192926 (http://support.microsoft.com/kb/192926/) How to perform Clean-Boot troubleshooting for Windows 98
>
> · Check to see if the Automatic Updates is enabled:
>
>
>
> 1. Right-click My Computer and select Properties
>
> 2. Select the Automatic Updates tab and make sure that Automatic is selected, and then click OK.
>
> Note: This does not apply to Windows 98.
>
> · Try running Windows Update again, continue if it does not work.
>
> · Check to see if Automatic Updates is service is running:
>
>
>
> 1. Click Start, and then click Run.
>
> 2. Type â??services.mscâ?? without the quotes and press enter.
>
> 3. The Services window should pop-up. Under the name column find Automatic Updates. If it does not appear there skip over this bullet, if it is double-click on it.
>
> 4. The properties dialog should open up. Make sure it says â??Automaticâ?? in the Startup type box and the Service status says â??Startedâ??.
>
> Note: This does not apply to Windows 98, ME.
>
> · Try running Windows Update again, continue if it does not work.
>
> · Register the DLL files:
>
>
>
> 1. Click Start, and then click Run.
>
> 2. Type â??commandâ?? (or â??cmdâ?? on non-98/ME OS) without the quotes and press enter.
>
> 3. Type in the following and press enter after each line:
>
>
>
> o REGSVR32 %windir%\system32\wuapi.dll
>
> o REGSVR32 %windir%\system32\wuaueng.dll
>
> o REGSVR32 %windir%\system32\atl.dll
>
> o REGSVR32 %windir%\system32\wucltui.dll
>
> o REGSVR32 %windir%\system32\wups.dll
>
> o Enter â??exitâ?? and press enter.
>
> · Try running Windows Update again, continue if it does not work.
>
> · Troubleshoot network connection issues:
>
> Detection failure may be caused by network connection issues.
>
> If you have a second computer that is connected to the Internet, try using the other computer to access the Windows Update Web site.
>
> If you cannot use the Windows Update installation process because your computer is behind a proxy server and the proxy server is preventing the Windows Update installation process from working correctly, you may have to contact your network administrator or your Internet service provided (ISP) to obtain assistance in bypassing or in configuring the proxy server.
>
> · Try running Windows Update again, if Windows Update continues not to work please email me your WindowsUpdate.log file. To gather your WindowsUpdate.log file:
>
>
>
> 1. Select Start, and then click Run.
>
> 2. Type â??%windir%â?? and press enter. The WindowsUpdate.log file will be located in this folder. Please email this file along with as much information about your issue to EMail@HideDomain.com.
>
>
> --
> Ben B. [US]
>
> "Decal" <EMail@HideDomain.com> wrote in message news:EMail@HideDomain.com...
> >I could not install Service Pack 2. So I downloaded it separately. However
> > now I cant download any updates. Window Update works fine but when I click
> > "Install Updates" it just says that "updates were unable to be installed".
> > Please help on this issue
|
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|
Ben
|
| Posted: Sun Apr 17 22:17:13 CDT 2005 |
Top |
Windows XP Update >> Cannot Install Any Updates
OLD!?! I'm not old... I'm not going to post my age but it's young [enough
not to have a job.] I've noticed that a lot of people don't fix there
problems tell they get to that step but considering that isn't even on
Microsoft's troubleshooting list...
--
Ben B. [US]
"Neil J." <Neil EMail@HideDomain.com> wrote in message
news:EMail@HideDomain.com...
> Ben:
>
> Good show old man.
>
> Yours is the most comprehensive troubleshooter and it worked! I had to go
> all the way down to "Register the DLL Files" in your steps and that one
> did
> the trick!
>
> Thank you for taking the time to post such a complete troubleshooter.
>
> Neil J.
>
> "Ben B. [US]" wrote:
>
>> Bellow is some troubleshooting steps. If at any point you try using
>> Windows Update and it begins working again there's no need to continue
>> the troubleshooting steps.
>>
>>
>>
>> a.. Make sure:
>>
>>
>> a.. That the account you're running is an administrator account.
>> b.. That you have the latest Service Pack available for your version
>> of Windows
>> (http://www.google.com/search?q=Microsoft+Windows+%25version%25+Service+Pack).
>> c.. That you have the latest Internet Explorer version
>> (http://www.microsoft.com/windows/ie/).
>> d.. That you're virus free
>> (http://security.symantec.com/sscv6/vc_about.asp).
>> b.. Try running Windows Update again, continue if it does not work.
>> c.. Clear the Temporary Internet Files and History:
>>
>>
>> 1. Start Internet Explorer.
>>
>> 2. On the Tools menu, click Internet Options.
>>
>> 3. Click the General tab, and then click Delete Files under Temporary
>> Internet files.
>>
>> 4. Click to clear the Delete all offline content check box, and then
>> click OK.
>>
>> 5. Click Delete Cookies, and then click OK when you are prompted for
>> confirmation.
>>
>> 6. Under Temporary Internet files, click Settings.
>>
>> 7. In the Settings dialog box, click View Objects.
>>
>> 8. Right-click the Windows Update Class file (may be called
>> "WUWebControl Class" or something similar), click Remove, and then click
>> Yes to confirm.
>>
>> Note: If you cannot find the Update Class file, continue to the next
>> procedure.
>>
>> 9. Close the Windows Explorer window, and then click OK in the
>> Settings dialog box.
>>
>> 10. Under History, click Clear History, and then click Yes when you are
>> prompted for confirmation.
>>
>> 11. In the Internet Options dialog box, click OK.
>>
>> 12. Enable cookies. To do this, follow these steps:
>>
>>
>>
>> o In Control Panel, double-click the Internet Options icon.
>>
>> o Click the Privacy tab, and then click Default.
>>
>> o Click OK.
>>
>> 13. Click Start, click Run, type "%tmp%", and then click OK.
>>
>> 14. In the Windows Explorer window that appears, delete the contents of
>> this Temp folder.
>>
>> Note: Any file that cannot be deleted is probably being used. Make sure
>> that you have closed all applications that were running. Then, try to
>> delete the contents of this folder again. If you cannot delete a specific
>> file, delete all the files that you can delete.
>>
>> · Try running Windows Update again, continue if it does not work.
>>
>> · Delete the Windows Update ActiveX control:
>>
>> The Windows Update ActiveX control may become corrupted. Therefore, you
>> may have to remove and then reinstall the Windows Update ActiveX control.
>>
>> To remove and to reinstall the Windows Update ActiveX control, follow
>> these steps.
>>
>> Note: Because there are several versions of Microsoft Windows, the
>> following steps may be different on your computer. If they are, see your
>> product documentation to complete these steps.
>>
>>
>>
>> 1. Quit Internet Explorer.
>>
>> 2. Click Start, and then click Search.
>>
>> 3. In the Search Results pane, click All files and folders under
>> Search Companion.
>>
>> 4. In the All or part of the file name box, type "wuweb.dll", and
>> then click Search.
>>
>> 5. In the list of files, right-click wuweb.dll, and then click
>> Delete.
>>
>> When you are prompted to confirm the deletion, click Yes.
>>
>> Note: If there are multiple copies of the wuweb.dll file, delete all of
>> them.
>>
>> · Try running Windows Update again, continue if it does not work.
>>
>> · Temporarily turn off personal firewalls, download managers,
>> pop-up blockers, and Web acceleration products:
>>
>> If you are using one of the following products, temporarily turn off the
>> product and then try to use the Windows Update site:
>>
>>
>>
>> o Personal firewalls such as Norton Personal Firewall, McAfee
>> Personal Firewalls, or Zone Labs
>>
>> o Download managers such as Get Right
>>
>> o Web accelerators such as Download Accelerator
>>
>> o Pop-up blockers
>>
>> Warning: This workaround may make your computer or your network more
>> vulnerable to attack by malicious users or by malicious software such as
>> viruses. We do not recommend this workaround but are providing this
>> information so that you can implement this workaround at your own
>> discretion. Use this workaround at your own risk.
>>
>> · Try running Windows Update again, continue if it does not work.
>>
>> · Add Windows Update to the Trusted Sites Zone:
>>
>>
>>
>> 1. From the toolbar in Internet Explorer, click Tools, click Internet
>> Options, and then click Security.
>>
>> 2. Click Trusted Sites Zone, and then click Sites.
>>
>> 3. Click to clear the Require server verification (https:) for all
>> sites in this zone option.
>>
>> 4. In the Add this Web site to the zone: text box, type
>> "http://*.microsoft.com", and then click Add.
>>
>> 5. Click OK.
>>
>> 6. Click Custom Level, and then select Enable for the following
>> items:
>>
>>
>>
>> o Download signed ActiveX controls.
>>
>> o Download unsigned ActiveX controls.
>>
>> o Initialize and script ActiveX controls not marked as safe.
>>
>> o Run ActiveX controls and plug-ins.
>>
>> o Script ActiveX controls marked safe for scripting.
>>
>> 7. Click OK, and then click OK again to exit Internet Properties.
>>
>> · Try running Windows Update again, continue if it does not work.
>>
>> · Disable script or proxy settings:
>>
>>
>>
>> 1. In Control Panel, double-click the Internet Options icon.
>>
>> 2. Click the Connections tab, and then click LAN Settings.
>>
>> 3. Click to clear the Use automatic configuration script check box,
>> and then click to clear the Use a proxy server check box.
>>
>> 4. Make sure that the Automatically detect settings check box is
>> selected.
>>
>> 5. Click OK two times to close the Internet Properties dialog box.
>>
>> · Try running Windows Update again, continue if it does not work.
>>
>> · Perform a clean boot on your computer, based on your operating
>> system:
>>
>> Try to update from the Windows Update site after you start your computer
>> by using the appropriate clean boot method that is mentioned in the
>> following Microsoft Knowledge Base articles:
>>
>> For more information about how to perform a clean boot Windows XP and in
>> Windows 2003, click the following article number to view the article in
>> the Microsoft Knowledge Base:
>>
>> 310353 (http://support.microsoft.com/kb/310353/) How to perform a clean
>> boot in Windows XP
>>
>> For more information about how to perform a clean boot in Windows 2000,
>> click the following article number to view the article in the Microsoft
>> Knowledge Base:
>>
>> 281770 (http://support.microsoft.com/kb/281770/) How to perform
>> clean-boot troubleshooting for Windows 2000
>>
>> For more information about how to perform a clean boot in Windows
>> Millennium Edition, click the following article number to view the
>> article in the Microsoft Knowledge Base:
>>
>> 267288 (http://support.microsoft.com/kb/267288/) How to perform a clean
>> boot in Windows Millennium Edition
>>
>> For more information about how to perform a clean boot in Windows 98,
>> click the following article number to view the article in the Microsoft
>> Knowledge Base:
>>
>> 192926 (http://support.microsoft.com/kb/192926/) How to perform
>> Clean-Boot troubleshooting for Windows 98
>>
>> · Check to see if the Automatic Updates is enabled:
>>
>>
>>
>> 1. Right-click My Computer and select Properties
>>
>> 2. Select the Automatic Updates tab and make sure that Automatic is
>> selected, and then click OK.
>>
>> Note: This does not apply to Windows 98.
>>
>> · Try running Windows Update again, continue if it does not work.
>>
>> · Check to see if Automatic Updates is service is running:
>>
>>
>>
>> 1. Click Start, and then click Run.
>>
>> 2. Type "services.msc" without the quotes and press enter.
>>
>> 3. The Services window should pop-up. Under the name column find
>> Automatic Updates. If it does not appear there skip over this bullet, if
>> it is double-click on it.
>>
>> 4. The properties dialog should open up. Make sure it says
>> "Automatic" in the Startup type box and the Service status says
>> "Started".
>>
>> Note: This does not apply to Windows 98, ME.
>>
>> · Try running Windows Update again, continue if it does not work.
>>
>> · Register the DLL files:
>>
>>
>>
>> 1. Click Start, and then click Run.
>>
>> 2. Type "command" (or "cmd" on non-98/ME OS) without the quotes and
>> press enter.
>>
>> 3. Type in the following and press enter after each line:
>>
>>
>>
>> o REGSVR32 %windir%\system32\wuapi.dll
>>
>> o REGSVR32 %windir%\system32\wuaueng.dll
>>
>> o REGSVR32 %windir%\system32\atl.dll
>>
>> o REGSVR32 %windir%\system32\wucltui.dll
>>
>> o REGSVR32 %windir%\system32\wups.dll
>>
>> o Enter "exit" and press enter.
>>
>> · Try running Windows Update again, continue if it does not work.
>>
>> · Troubleshoot network connection issues:
>>
>> Detection failure may be caused by network connection issues.
>>
>> If you have a second computer that is connected to the Internet, try
>> using the other computer to access the Windows Update Web site.
>>
>> If you cannot use the Windows Update installation process because your
>> computer is behind a proxy server and the proxy server is preventing the
>> Windows Update installation process from working correctly, you may have
>> to contact your network administrator or your Internet service provided
>> (ISP) to obtain assistance in bypassing or in configuring the proxy
>> server.
>>
>> · Try running Windows Update again, if Windows Update continues
>> not to work please email me your WindowsUpdate.log file. To gather your
>> WindowsUpdate.log file:
>>
>>
>>
>> 1. Select Start, and then click Run.
>>
>> 2. Type "%windir%" and press enter. The WindowsUpdate.log file will
>> be located in this folder. Please email this file along with as much
>> information about your issue to EMail@HideDomain.com.
>>
>>
>> --
>> Ben B. [US]
>>
>> "Decal" <EMail@HideDomain.com> wrote in message
>> news:EMail@HideDomain.com...
>> >I could not install Service Pack 2. So I downloaded it separately.
>> >However
>> > now I cant download any updates. Window Update works fine but when I
>> > click
>> > "Install Updates" it just says that "updates were unable to be
>> > installed".
>> > Please help on this issue
|
| |
|
| |
|
NeilJ
|
| Posted: Mon Apr 18 08:57:03 CDT 2005 |
Top |
Windows XP Update >> Cannot Install Any Updates
Sorry dude.
Great post in ant event.
Neil J.
"Ben B. [US]" wrote:
> OLD!?! I'm not old... I'm not going to post my age but it's young [enough
> not to have a job.] I've noticed that a lot of people don't fix there
> problems tell they get to that step but considering that isn't even on
> Microsoft's troubleshooting list...
>
> --
> Ben B. [US]
>
> "Neil J." <Neil EMail@HideDomain.com> wrote in message
> news:EMail@HideDomain.com...
> > Ben:
> >
> > Good show old man.
> >
> > Yours is the most comprehensive troubleshooter and it worked! I had to go
> > all the way down to "Register the DLL Files" in your steps and that one
> > did
> > the trick!
> >
> > Thank you for taking the time to post such a complete troubleshooter.
> >
> > Neil J.
> >
> > "Ben B. [US]" wrote:
> >
> >> Bellow is some troubleshooting steps. If at any point you try using
> >> Windows Update and it begins working again there's no need to continue
> >> the troubleshooting steps.
> >>
> >>
> >>
> >> a.. Make sure:
> >>
> >>
> >> a.. That the account you're running is an administrator account.
> >> b.. That you have the latest Service Pack available for your version
> >> of Windows
> >> (http://www.google.com/search?q=Microsoft+Windows+%25version%25+Service+Pack).
> >> c.. That you have the latest Internet Explorer version
> >> (http://www.microsoft.com/windows/ie/).
> >> d.. That you're virus free
> >> (http://security.symantec.com/sscv6/vc_about.asp).
> >> b.. Try running Windows Update again, continue if it does not work.
> >> c.. Clear the Temporary Internet Files and History:
> >>
> >>
> >> 1. Start Internet Explorer.
> >>
> >> 2. On the Tools menu, click Internet Options.
> >>
> >> 3. Click the General tab, and then click Delete Files under Temporary
> >> Internet files.
> >>
> >> 4. Click to clear the Delete all offline content check box, and then
> >> click OK.
> >>
> >> 5. Click Delete Cookies, and then click OK when you are prompted for
> >> confirmation.
> >>
> >> 6. Under Temporary Internet files, click Settings.
> >>
> >> 7. In the Settings dialog box, click View Objects.
> >>
> >> 8. Right-click the Windows Update Class file (may be called
> >> "WUWebControl Class" or something similar), click Remove, and then click
> >> Yes to confirm.
> >>
> >> Note: If you cannot find the Update Class file, continue to the next
> >> procedure.
> >>
> >> 9. Close the Windows Explorer window, and then click OK in the
> >> Settings dialog box.
> >>
> >> 10. Under History, click Clear History, and then click Yes when you are
> >> prompted for confirmation.
> >>
> >> 11. In the Internet Options dialog box, click OK.
> >>
> >> 12. Enable cookies. To do this, follow these steps:
> >>
> >>
> >>
> >> o In Control Panel, double-click the Internet Options icon.
> >>
> >> o Click the Privacy tab, and then click Default.
> >>
> >> o Click OK.
> >>
> >> 13. Click Start, click Run, type "%tmp%", and then click OK.
> >>
> >> 14. In the Windows Explorer window that appears, delete the contents of
> >> this Temp folder.
> >>
> >> Note: Any file that cannot be deleted is probably being used. Make sure
> >> that you have closed all applications that were running. Then, try to
> >> delete the contents of this folder again. If you cannot delete a specific
> >> file, delete all the files that you can delete.
> >>
> >> · Try running Windows Update again, continue if it does not work.
> >>
> >> · Delete the Windows Update ActiveX control:
> >>
> >> The Windows Update ActiveX control may become corrupted. Therefore, you
> >> may have to remove and then reinstall the Windows Update ActiveX control.
> >>
> >> To remove and to reinstall the Windows Update ActiveX control, follow
> >> these steps.
> >>
> >> Note: Because there are several versions of Microsoft Windows, the
> >> following steps may be different on your computer. If they are, see your
> >> product documentation to complete these steps.
> >>
> >>
> >>
> >> 1. Quit Internet Explorer.
> >>
> >> 2. Click Start, and then click Search.
> >>
> >> 3. In the Search Results pane, click All files and folders under
> >> Search Companion.
> >>
> >> 4. In the All or part of the file name box, type "wuweb.dll", and
> >> then click Search.
> >>
> >> 5. In the list of files, right-click wuweb.dll, and then click
> >> Delete.
> >>
> >> When you are prompted to confirm the deletion, click Yes.
> >>
> >> Note: If there are multiple copies of the wuweb.dll file, delete all of
> >> them.
> >>
> >> · Try running Windows Update again, continue if it does not work.
> >>
> >> · Temporarily turn off personal firewalls, download managers,
> >> pop-up blockers, and Web acceleration products:
> >>
> >> If you are using one of the following products, temporarily turn off the
> >> product and then try to use the Windows Update site:
> >>
> >>
> >>
> >> o Personal firewalls such as Norton Personal Firewall, McAfee
> >> Personal Firewalls, or Zone Labs
> >>
> >> o Download managers such as Get Right
> >>
> >> o Web accelerators such as Download Accelerator
> >>
> >> o Pop-up blockers
> >>
> >> Warning: This workaround may make your computer or your network more
> >> vulnerable to attack by malicious users or by malicious software such as
> >> viruses. We do not recommend this workaround but are providing this
> >> information so that you can implement this workaround at your own
> >> discretion. Use this workaround at your own risk.
> >>
> >> · Try running Windows Update again, continue if it does not work.
> >>
> >> · Add Windows Update to the Trusted Sites Zone:
> >>
> >>
> >>
> >> 1. From the toolbar in Internet Explorer, click Tools, click Internet
> >> Options, and then click Security.
> >>
> >> 2. Click Trusted Sites Zone, and then click Sites.
> >>
> >> 3. Click to clear the Require server verification (https:) for all
> >> sites in this zone option.
> >>
> >> 4. In the Add this Web site to the zone: text box, type
> >> "http://*.microsoft.com", and then click Add.
> >>
> >> 5. Click OK.
> >>
> >> 6. Click Custom Level, and then select Enable for the following
> >> items:
> >>
> >>
> >>
> >> o Download signed ActiveX controls.
> >>
> >> o Download unsigned ActiveX controls.
> >>
> >> o Initialize and script ActiveX controls not marked as safe.
> >>
> >> o Run ActiveX controls and plug-ins.
> >>
> >> o Script ActiveX controls marked safe for scripting.
> >>
> >> 7. Click OK, and then click OK again to exit Internet Properties.
> >>
> >> · Try running Windows Update again, continue if it does not work.
> >>
> >> · Disable script or proxy settings:
> >>
> >>
> >>
> >> 1. In Control Panel, double-click the Internet Options icon.
> >>
> >> 2. Click the Connections tab, and then click LAN Settings.
> >>
> >> 3. Click to clear the Use automatic configuration script check box,
> >> and then click to clear the Use a proxy server check box.
> >>
> >> 4. Make sure that the Automatically detect settings check box is
> >> selected.
> >>
> >> 5. Click OK two times to close the Internet Properties dialog box.
> >>
> >> · Try running Windows Update again, continue if it does not work.
> >>
> >> · Perform a clean boot on your computer, based on your operating
> >> system:
> >>
> >> Try to update from the Windows Update site after you start your computer
> >> by using the appropriate clean boot method that is mentioned in the
> >> following Microsoft Knowledge Base articles:
> >>
> >> For more information about how to perform a clean boot Windows XP and in
> >> Windows 2003, click the following article number to view the article in
> >> the Microsoft Knowledge Base:
> >>
> >> 310353 (http://support.microsoft.com/kb/310353/) How to perform a clean
> >> boot in Windows XP
> >>
> >> For more information about how to perform a clean boot in Windows 2000,
> >> click the following article number to view the article in the Microsoft
> >> Knowledge Base:
> >>
> >> 281770 (http://support.microsoft.com/kb/281770/) How to perform
> >> clean-boot troubleshooting for Windows 2000
> >>
> >> For more information about how to perform a clean boot in Windows
> >> Millennium Edition, click the following article number to view the
> >> article in the Microsoft Knowledge Base:
> >>
> >> 267288 (http://support.microsoft.com/kb/267288/) How to perform a clean
> >> boot in Windows Millennium Edition
> >>
> >> For more information about how to perform a clean boot in Windows 98,
> >> click the following article number to view the article in the Microsoft
> >> Knowledge Base:
> >>
> >> 192926 (http://support.microsoft.com/kb/192926/) How to perform
> >> Clean-Boot troubleshooting for Windows 98
> >>
> >> · Check to see if the Automatic Updates is enabled:
> >>
> >>
> >>
> >> 1. Right-click My Computer and select Properties
> >>
> >> 2. Select the Automatic Updates tab and make sure that Automatic is
> >> selected, and then click OK.
> >>
> >> Note: This does not apply to Windows 98.
> >>
> >> · Try running Windows Update again, continue if it does not work.
> >>
> >> · Check to see if Automatic Updates is service is running:
> >>
> >>
> >>
> >> 1. Click Start, and then click Run.
> >>
> >> 2. Type "services.msc" without the quotes and press enter.
> >>
> >> 3. The Services window should pop-up. Under the name column find
> >> Automatic Updates. If it does not appear there skip over this bullet, if
> >> it is double-click on it.
> >>
> >> 4. The properties dialog should open up. Make sure it says
> >> "Automatic" in the Startup type box and the Service status says
> >> "Started".
> >>
> >> Note: This does not apply to Windows 98, ME.
> >>
> >> · Try running Windows Update again, continue if it does not work.
> >>
> >> · Register the DLL files:
> >>
> >>
> >>
> >> 1. Click Start, and then click Run.
> >>
> >> 2. Type "command" (or "cmd" on non-98/ME OS) without the quotes and
> >> press enter.
> >>
> >> 3. Type in the following and press enter after each line:
> >>
> >>
> >>
> >> o REGSVR32 %windir%\system32\wuapi.dll
> >>
> >> o REGSVR32 %windir%\system32\wuaueng.dll
> >>
> >> o REGSVR32 %windir%\system32\atl.dll
> >>
> >> o REGSVR32 %windir%\system32\wucltui.dll
> >>
> >> o REGSVR32 %windir%\system32\wups.dll
> >>
> >> o Enter "exit" and press enter.
> >>
> >> · Try running Windows Update again, continue if it does not work.
> >>
> >> · Troubleshoot network connection issues:
> >>
> >> Detection failure may be caused by network connection issues.
> >>
> >> If you have a second computer that is connected to the Internet, try
> >> using the other computer to access the Windows Update Web site.
> >>
> >> If you cannot use the Windows Update installation process because your
> >> computer is behind a proxy server and the proxy server is preventing the
> >> Windows Update installation process from working correctly, you may have
> >> to contact your network administrator or your Internet service provided
> >> (ISP) to obtain assistance in bypassing or in configuring the proxy
> >> server.
> >>
> >> · Try running Windows Update again, if Windows Update continues
> >> not to work please email me your WindowsUpdate.log file. To gather your
> >> WindowsUpdate.log file:
> >>
> >>
> >>
> >> 1. Select Start, and then click Run.
> >>
> >> 2. Type "%windir%" and press enter. The WindowsUpdate.log file will
> >> be located in this folder. Please email this file along with as much
> >> information about your issue to EMail@HideDomain.com.
> >>
> >>
> >> --
> >> Ben B. [US]
> >>
> >> "Decal" <EMail@HideDomain.com> wrote in message
> >> news:EMail@HideDomain.com...
> >> >I could not install Service Pack 2. So I downloaded it separately.
> >> >However
> >> > now I cant download any updates. Window Update works fine but when I
> >> > click
> >> > "Install Updates" it just says that "updates were unable to be
> >> > installed".
> >> > Please help on this issue
>
>
>
|
| |
|
| |
|
| |
|
Index ‹ Windows XP ‹ Windows XP Update |
- Next
- 1
- Windows XP >> What is Amethyst's Problem?*Editied for content ;)*
Dear Cassandra/Amethyst,
I don't understand why you post. Too often you are rude
and not helpful at all
Here's what I mean:
-Lines marked with an * are part of the original post.
-My comments are in brackets
*felix figueroa wrote:
*> I was just wondering what the blue hilighted text meant
*> when im looking in my folders...recently modified?
*
*
*It means that, in the time it took you to compose this
post you could have
*searched the group and found your answer.
(WTF is your problem, if he wants to post, then that's
his choice. I WOULD agree with you, if I had seen this
question repeadily posted)
*William wrote:
*> You probably registered your copy but did not activate,
*> it is two different things, maybe you should just give
it
*> a try and activate or activate again, otherwise contact
*> microsoft.
*
*Err, no. If she had merely registered, but not
activated, then she would not
*receive an "already activated" message. She is not
seeing the activation
*box, so how can she activate. Do you actually read
questions before
*responding, or do you just post the first thing that
pops into your head?
(Talk about being b***hy)
*Rat Garton wrote:
*> when I go on line no matter ware after I have finished
and wish to
*> close down I can not I have use windows task manager
and that
*> struggles to close it down any I deas to solve this
prob I am a
*> complete novice so if you can help please try to keep
it simple ty
*
*
*Please come back after you have attended those remedial
English classes
*especially the ones dealing with sentence construction
and punctuation. I am
*not even going to bother to decipher that until you
insert some proper
*punctuation.
(You may have a point, but if you're not going to answer
his question, then don't post. Let the people who will
spend the 5 seconds to try to understand what he's saying
help him)
*Linda wrote:
*> have upgraded msn messenger and cant get it to work,
nor
*> my old version. Also my system restore will not work
in
*> XP. Any advice?
*
*Please read http://www.dts-l.org/goodpost.htm and learn
how to submit a good
*post. When you have read it, follow the advice and post
back.
(Once again, if you're not going to answer her question,
then don't post. Let the people who will spend the 5
seconds to try to understand what she's saying help her)
*Bruce Chambers wrote:
*> Greetings --
*>
*> Sure. Rename or delete the C:\Boot.ini file, and
the PC will have
*> problems booting. This is what you want to happen, or
else you
*> wouldn't have asked, right?
*>
*> Bruce Chambers
*>
*> Help us help you:
*> http://dts-l.org/goodpost.htm
*> http://www.catb.org/~esr/faqs/smart-questions.html
*> ----
*> You can have peace. Or you can have freedom. Don't
ever count on
*> having both at once. -- RAH
*
*I guess I should stop being surprised at how stupid some
people can be, eh?
*;o)
(Oh you can both go f**k yourselfs. The man was confused
about what this file was. Last time i checked, these
groups were for people with questions about a Microsoft
product or service)
*Rajesh K m wrote:
*> Hi,
*> Kindly feed me with answers for the following
questions.
*>
*> How many monitors can you connect to Windows XP Home
*> Edition at a time?
*>
*> What function of Windows XP Home Edition helps serve
*> broadband connection to be shared over the internet?
*>
*> What feature of Windows XP Home Edition help share
*> Internet connection over two or more PC?
*>
*> What is an analog USB audio/video capture device
called in
*> Windows XP Home Edition?
*>
*> Which feature in Windows XP Home Edition greatly
improves
*> the reliability of the system?
*>
*> Please reply me as soon as possible at
*> raeshe2003@hotmail.com
*> Thanks
*
*
*These groups are for people with real problems, not lazy
pubescents wanting
*someone to do their IT homework for them. Do the
research yourself you lazy
*cretin!
(As you like to say, 'err no', these groups are for
people with any questions about a Microsoft product or
service, regardless of severity. Maybe if YOU weren't so
lazy, you would help him.)
THE FOLLOWING ONE WAS BY FAR THE RUDEST:
*Jonathan Kay [MVP] wrote:
*> Greetings Alan,
*>
*> Instead of choosing just Stop, in that window,
select "Messenger",
*> right-click and then choose Properties. Under startup
type, choose
*> 'Disabled' and then choose the 'Stop' button. After
the service is
*stopped,
*> click OK.
*>
*> After this, you won't need to stop it at every reboot.
*> ____________________________________________
*> Jonathan Kay
*> Windows MVP, Messenger
*> Associate Expert
*> http://www.microsoft.com/windowsxp/expertzone/
*> Messenger Resources - http://messenger.jonathankay.com
*>
*> "alan aggett" <t.lee4@ntlworld.com> wrote in message
*> news:101101c34090$428cae10$a101280a@phx.gbl...
*>> To stop the new brand of pop ups,such as those from
end
*>> ads.com. Go to control panel, open admin tools , then
*>> click on services- scroll down thru the list to
*>> messenger ,right click and select-STOP.This disables
the
*>> service,-not sure if u have to do this everytime u
boot
*>> up. Don t seem to be any adverse side effects but if u
*>> have trouble with any other services try re enabling
*>> messenger.Good luck!!
*
*Still peddling the same old tripe I see. You can't teach
kids anything these
*days.
(Hey b***h, at least he helps many people, and POLITELY)
AND BELIEVE ME, THERE WERE MANY MORE!
So join hands and call out, "Get the d**do out of your
a** Cass"
- 2
- 3
- 4
- Windows XP Hardware >> printing on a remote driver on a remote computer?hello, I am in a mixup. Normaly when you print on a remote computer that is
attached to your computer you need to install the driver on your own
computer too.
For instance I have a windows xp computer copnnected via usb to my 1220 c
inkjet printer. Normally I would install a win98 driver on the w98 machines
so I
can print via that driver on the winxp machine. But I need a way to send the
print job to a driver that is installed only on the win XP machine!.
Why? Because the version of the driver for the win98 machines have a bug,
but the driver on the win XP machine workes perfectly!
I have heard about PRINTER SERVER.... how do these work? And HP says
something about print via the interent to a remote printer, anyone know
that?
Thanks in advance!
--
--
....Creativity is intelligence having fun !.....;-)
For the ones reading technical replies, I would them (if they are kind
enough) to give
me their feedback with another post (in the same thread of course), so I
will know if my advice helped them or not.
Kenny S www.talentgrid.com
www.computerboom.net
---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.502 / Virus Database: 300 - Release Date: 18/7/2003
- 5
- 6
- Windows XP Perform Maintain >> Universal Plug and PlayIn my sysconfig I indicate Universal Plug and Play as
checked but it shows the status as Stopped.
I have installed it a number of times from Add New... and
it seems to have installed.
Am I missing something somewhere?
- 7
- Windows XP >> Need help with XP basic tutorial content.Hi all...
I am in the process of collating information to present to my office with
regards to bringing some of my colleagues up to scratch with using Windows XP.
Does anyone know of any useful sites that i can download training content to
facilitate this?
I am looking for something that i can can print for my colleagues and then
run through with them in a tutorial covering the really basic stuff, like
files and folders, working with apps, explaining a desktop etc...
Any help or suggestions will be gratefully accepted..
Cheers guys..
Liam :)
- 8
- 9
- Windows XP >> Remote Desktop Freezes XPI have a computer running Windows XP SP2 that is accessing terminal services
using the version of Remote Desktop that came with XP, not the new version.
I have been using it for almost 2 years now and all the sudden it freezes up
the computer when trying to connect to the server. I have 4 other compters
that are working just fine, just this one is having problems.
Any suggestions?
- 10
- Windows XP Update >> All windows updates fail to download and installI'm working on a Toshiba Laptop for a client and see that starting September
14th all automatic updates fail with the exception of Office and Windows
Defender. I have tried to install updates manually and they fail. It will
download the new IE7, but when it starts the installation it fails also. I
have removed Norton Internet Security from the system with same results. I
have removed Windows Defender, also with same results. I have reset all of
the connection, security, and privacy settings in IE and still all Windows
updates fail. I have run tools to check errors on the registry as well as
scanned and removed any spyware and still updates fail. Any suggestions?
Office updates and Windows defender updates with download and install, just
not any Windows OS updates. The system is running Win XP Home SP2. I cant
seem to find what changed in September that is causing this issue.
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- Windows XP >> Admin. Password Protect GoneMy husband gave me administrator priviledges a month ago. We both have our
accounts password protected. On my account, however, I turn on my pc this
afternoon and the password function is turned off (no password was required
to log onto my account.) Has this happend to anyone else and can you tell me
why...?
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- Windows XP >> USB Ports not functioningI have a Sony Vaio DSC-610 and the USB ports stopped recognizing any device.
Although I do get power of these ports on the devices they do not
function/recognize at all.
I have tried unistalling and re-installing the USB controllers but that did
not fix anything.
HELP Please !!!!
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- Windows XP Update >> Service Pack 2 for Windows xp HomeI am recovering my windows xp home that hasn't been used in over a year. My
final step is to download the service pack 2. It will not download. I
believe it is a firewall/security issue. I do not have the updated security
center on my computer. How do I get service pk 2 downloaded? Please help!
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