| Remote Assistant will not connect to E-mail client |
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Index ‹ Windows XP ‹ Windows XP
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- Previous
- 1
- 2
- Windows XP Update >> All windows updates fail to download and installI'm working on a Toshiba Laptop for a client and see that starting September
14th all automatic updates fail with the exception of Office and Windows
Defender. I have tried to install updates manually and they fail. It will
download the new IE7, but when it starts the installation it fails also. I
have removed Norton Internet Security from the system with same results. I
have removed Windows Defender, also with same results. I have reset all of
the connection, security, and privacy settings in IE and still all Windows
updates fail. I have run tools to check errors on the registry as well as
scanned and removed any spyware and still updates fail. Any suggestions?
Office updates and Windows defender updates with download and install, just
not any Windows OS updates. The system is running Win XP Home SP2. I cant
seem to find what changed in September that is causing this issue.
- 3
- Windows XP >> Admin. Password Protect GoneMy husband gave me administrator priviledges a month ago. We both have our
accounts password protected. On my account, however, I turn on my pc this
afternoon and the password function is turned off (no password was required
to log onto my account.) Has this happend to anyone else and can you tell me
why...?
- 4
- Windows XP >> Remote Desktop Freezes XPI have a computer running Windows XP SP2 that is accessing terminal services
using the version of Remote Desktop that came with XP, not the new version.
I have been using it for almost 2 years now and all the sudden it freezes up
the computer when trying to connect to the server. I have 4 other compters
that are working just fine, just this one is having problems.
Any suggestions?
- 5
- 6
- Windows XP Security >> Norton Antivirus Detects Malicious Script (HelpCtr.exe)I am troubleshooting dual monitors (1 extra hooked up to
my laptop and I just got a Norton AntiVirus Alert which
says it detected malicious script.
Object: FileSystem Object
Activity: GetSpecialFolder
File: HelpCtr.exe
I read an internet article about an XP security problem
with the buffer and extra-long strings allowing malicious
code to run... What should I do?
1.) Stop this script (recommended)
2.) Allow this activity once
3.) Allow the entire script once
4.) Authorize this script
Those are my options. Please respond ASAP. I am running
a Compaq Presario 2175 laptop with XP Pro.
- 7
- 8
- Windows XP Support >> WinXP won't bootI have seen this coming for a couple of day's. The system would freeze on
boot but when I hit the reset button it would go to full boot.
This has happened six or seven times.
Now it won't boot period and I get the "boot failure, insert system disk".
I insert the startup disk that I made a couple of years ago but when I use
the command such as FDISK /MBR or any other commands it won't excecute them.
Do I have to do a format and reinstall the system?
Appreciate any help.
Bud Z
- 9
- Windows XP >> Need help with XP basic tutorial content.Hi all...
I am in the process of collating information to present to my office with
regards to bringing some of my colleagues up to scratch with using Windows XP.
Does anyone know of any useful sites that i can download training content to
facilitate this?
I am looking for something that i can can print for my colleagues and then
run through with them in a tutorial covering the really basic stuff, like
files and folders, working with apps, explaining a desktop etc...
Any help or suggestions will be gratefully accepted..
Cheers guys..
Liam :)
- 10
- Windows XP >> USB Ports not functioningI have a Sony Vaio DSC-610 and the USB ports stopped recognizing any device.
Although I do get power of these ports on the devices they do not
function/recognize at all.
I have tried unistalling and re-installing the USB controllers but that did
not fix anything.
HELP Please !!!!
- 11
- customize >> Five button mouseHi all
I recently purchased a five button mouse and didn't install the software that came with it (i find this quite usless). Yet, my buttons act "programmed" when clicked, in IE for example (back and forward), Explorer (same thing) etc..
WHERE is this programmed? Registry? If so - what should I do to change the functions (i.e. to change this to esc & shift)
Thanks!
- 12
- Windows XP Update >> Service Pack 2 for Windows xp HomeI am recovering my windows xp home that hasn't been used in over a year. My
final step is to download the service pack 2. It will not download. I
believe it is a firewall/security issue. I do not have the updated security
center on my computer. How do I get service pk 2 downloaded? Please help!
- 13
- Windows XP Security >> "w32/ovide.A" virusHi wondering if anyone can help I run windows XP and just installed verizon
security suite to my computer it found and removed virus, spyware etc but
there is one it says it cannot
"w32/ovide.A" virus
it says its in c:/windows/system32/taskdir.dll
how can I remove the virus when the taskdir.dll icon cannot be deleted
because "file is either full or protected"
any help will be greatly appreciated
--
thank you
- 14
- 15
- Windows XP >> Inserting DVDAlways a dialogue box appeared asking what I wanted to do. I could choose,
"Open in a folder" or in DVD "play on Windows media" etc. This has all
disappeared. How can I get it back?
Thanks
rpoulson@Juno.com
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RTan

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Posted: Sun Mar 26 16:58:35 CST 2006 |
Top |
Windows XP >> Remote Assistant will not connect to E-mail client
I am trying to set up remote assistance on a computer (XP Pro) but whe I get
to the send invite it will not link to the E-mail client. Any ideas?
Windows XP835
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ckstern

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Posted: Sun Mar 26 16:58:35 CST 2006 |
Top |
Windows XP >> Remote Assistant will not connect to E-mail client
A little addition info.
The steps follwed are;
Invite some one to help you.>
Pick how you want to contact your assistant.
Use Winows Messenger....
Or use e-mail.>
Fill in the e-mail address,and click on "invite this person">
Provide contact information.
Fill in info and click continue.>
Remote assistance -e-mail an invitation.
Fill in the information and click send Invitation.>
Error message " A program could not start. please try again."
The MSN messenger option seems to work OK, by the way. Just the e-mail will
not open.
Any ideas? I just do not know where to look for a fix on this.
"ckstern" wrote:
> I am trying to set up remote assistance on a computer (XP Pro) but whe I get
> to the send invite it will not link to the E-mail client. Any ideas?
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Ramesh,

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Posted: Sun Mar 26 22:14:05 CST 2006 |
Top |
Windows XP >> Remote Assistant will not connect to E-mail client
Does this help?
How to Change the E-mail Program That Is Used By Remote Assistance:
http://support.microsoft.com/?kbid=304023
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
"ckstern" <EMail@HideDomain.com> wrote in message
news:EMail@HideDomain.com...
A little addition info.
The steps follwed are;
Invite some one to help you.>
Pick how you want to contact your assistant.
Use Winows Messenger....
Or use e-mail.>
Fill in the e-mail address,and click on "invite this person">
Provide contact information.
Fill in info and click continue.>
Remote assistance -e-mail an invitation.
Fill in the information and click send Invitation.>
Error message " A program could not start. please try again."
The MSN messenger option seems to work OK, by the way. Just the e-mail will
not open.
Any ideas? I just do not know where to look for a fix on this.
"ckstern" wrote:
> I am trying to set up remote assistance on a computer (XP Pro) but whe I
> get
> to the send invite it will not link to the E-mail client. Any ideas?
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ckstern

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Posted: Mon Mar 27 06:00:01 CST 2006 |
Top |
Windows XP >> Remote Assistant will not connect to E-mail client
Ramesh,
Thanks for the tip, but it did not help me. I checked and outlook was
already indicated as my e-mail client. I still get the same error msg.
Any other ideas?
Chuck
"Ramesh, MS-MVP" wrote:
> Does this help?
>
> How to Change the E-mail Program That Is Used By Remote Assistance:
> http://support.microsoft.com/?kbid=304023
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> Windows® XP Troubleshooting http://www.winhelponline.com
>
>
> "ckstern" <EMail@HideDomain.com> wrote in message
> news:EMail@HideDomain.com...
> A little addition info.
>
> The steps follwed are;
>
> Invite some one to help you.>
>
> Pick how you want to contact your assistant.
>
> Use Winows Messenger....
>
> Or use e-mail.>
>
> Fill in the e-mail address,and click on "invite this person">
>
> Provide contact information.
>
> Fill in info and click continue.>
>
> Remote assistance -e-mail an invitation.
>
> Fill in the information and click send Invitation.>
>
> Error message " A program could not start. please try again."
>
> The MSN messenger option seems to work OK, by the way. Just the e-mail will
> not open.
>
> Any ideas? I just do not know where to look for a fix on this.
>
>
>
>
>
>
>
>
>
>
>
>
> "ckstern" wrote:
>
> > I am trying to set up remote assistance on a computer (XP Pro) but whe I
> > get
> > to the send invite it will not link to the E-mail client. Any ideas?
>
>
>
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Ramesh,

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Posted: Tue Mar 28 05:41:54 CST 2006 |
Top |
Windows XP >> Remote Assistant will not connect to E-mail client
Chuck,
See:
http://groups.google.com/group/microsoft.public.windowsxp.configuration_manage/msg/3abc88b06f7ee2da
If that does not help, you may save the invitation as a file, and manually
attach in your mail.
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com
"ckstern" <EMail@HideDomain.com> wrote in message
news:EMail@HideDomain.com...
Ramesh,
Thanks for the tip, but it did not help me. I checked and outlook was
already indicated as my e-mail client. I still get the same error msg.
Any other ideas?
Chuck
"Ramesh, MS-MVP" wrote:
> Does this help?
>
> How to Change the E-mail Program That Is Used By Remote Assistance:
> http://support.microsoft.com/?kbid=304023
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> Windows® XP Troubleshooting http://www.winhelponline.com
>
>
> "ckstern" <EMail@HideDomain.com> wrote in message
> news:EMail@HideDomain.com...
> A little addition info.
>
> The steps follwed are;
>
> Invite some one to help you.>
>
> Pick how you want to contact your assistant.
>
> Use Winows Messenger....
>
> Or use e-mail.>
>
> Fill in the e-mail address,and click on "invite this person">
>
> Provide contact information.
>
> Fill in info and click continue.>
>
> Remote assistance -e-mail an invitation.
>
> Fill in the information and click send Invitation.>
>
> Error message " A program could not start. please try again."
>
> The MSN messenger option seems to work OK, by the way. Just the e-mail
> will
> not open.
>
> Any ideas? I just do not know where to look for a fix on this.
>
>
>
>
>
>
>
>
>
>
>
>
> "ckstern" wrote:
>
> > I am trying to set up remote assistance on a computer (XP Pro) but whe I
> > get
> > to the send invite it will not link to the E-mail client. Any ideas?
>
>
>
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ckstern

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Posted: Tue Mar 28 06:42:02 CST 2006 |
Top |
Windows XP >> Remote Assistant will not connect to E-mail client
Ramesh,
Thanks for reply. I will look into the proposed "Fix" and will respond with
the results soon.
Chuck
"Ramesh, MS-MVP" wrote:
> Chuck,
>
> See:
> http://groups.google.com/group/microsoft.public.windowsxp.configuration_manage/msg/3abc88b06f7ee2da
>
> If that does not help, you may save the invitation as a file, and manually
> attach in your mail.
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> Windows® XP Troubleshooting http://www.winhelponline.com
>
>
> "ckstern" <EMail@HideDomain.com> wrote in message
> news:EMail@HideDomain.com...
> Ramesh,
>
> Thanks for the tip, but it did not help me. I checked and outlook was
> already indicated as my e-mail client. I still get the same error msg.
>
> Any other ideas?
>
> Chuck
>
> "Ramesh, MS-MVP" wrote:
>
> > Does this help?
> >
> > How to Change the E-mail Program That Is Used By Remote Assistance:
> > http://support.microsoft.com/?kbid=304023
> >
> > --
> > Regards,
> >
> > Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> > Windows® XP Troubleshooting http://www.winhelponline.com
> >
> >
> > "ckstern" <EMail@HideDomain.com> wrote in message
> > news:EMail@HideDomain.com...
> > A little addition info.
> >
> > The steps follwed are;
> >
> > Invite some one to help you.>
> >
> > Pick how you want to contact your assistant.
> >
> > Use Winows Messenger....
> >
> > Or use e-mail.>
> >
> > Fill in the e-mail address,and click on "invite this person">
> >
> > Provide contact information.
> >
> > Fill in info and click continue.>
> >
> > Remote assistance -e-mail an invitation.
> >
> > Fill in the information and click send Invitation.>
> >
> > Error message " A program could not start. please try again."
> >
> > The MSN messenger option seems to work OK, by the way. Just the e-mail
> > will
> > not open.
> >
> > Any ideas? I just do not know where to look for a fix on this.
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > "ckstern" wrote:
> >
> > > I am trying to set up remote assistance on a computer (XP Pro) but whe I
> > > get
> > > to the send invite it will not link to the E-mail client. Any ideas?
> >
> >
> >
>
>
>
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Index ‹ Windows XP ‹ Windows XP |
- Next
- 1
- Windows XP >> restore default settings in xp?Someone set one of our pc's to have very large
magnification and icons. I tried to go into display and
fix it, but everything appears normal. How can I restore
the default settings in XP?
- 2
- Windows XP >> sound and video using same IRQI have Sisoft's Sandra and was looking through the IRQs in system
resources. Both Envy24 Family Services Controller (audio) and the
video card (nVidia GeFore 7600 GT) are using IRQ 16. Will this causes
problems? I've been having audio problems. Thx.
--
Biostar GeForce 6100-M9 939
AMD 4200+ 2.2G X2
EVGA nVidia 7600GT 256MB PCI-e
2 gigs Kingston RAM
450W PSU
- 3
- Windows XP >> 80 GB Hard DriveI have a new 80 GB drive that I am about to install
Windows XP Home Edition in. Is there a link that
will lead me to where the problems are discussed, such as
having a partition greater than 32 GB, and whether those
problems apply also to XP-Pro Edition.......? I can install
either one....... Also, if I have to partition it, will that
happen during XP Setup, or do I do it first somehow,
or later, or what?
Thank you.
William B. Lurie
- 4
- Windows XP >> XP PasswordsI purchased a computer several months back at a yard
sale. I just got around to trying it. All four accounts
are password protected and the hints didn't help. I
tried administrator with blank password and got the
response "Unable to log you on because of an account
restriction." How can I use system without reformatting
drive? I didn't get any disks with the system.
- 5
- 6
- Windows XP Setup >> Windows XP and RAID5 drivesI have been in the process of configuring a Compaq server,
running WinXP Pro, with RAID5 drive formatting. According
to both Microsoft AND Compaq this is not possible. I
submit for everyone's benefit this article:
http://www.techzonez.com/comments.php?id=2020&catid=1
This article has screenshots of the New Drive wizard
giving several RAID related options.
I have edited the listed files, but I still get nothing.
In fact, 50% of the times I tired the files were back to
their original state on reboot.
I believe this IS possible. If anyone has accomplished
this, or can see something here from a hex editing
perspective that I missed, please let me know.
Thanks in advance.
Mike
- 7
- Windows XP Basic >> Removed media player icon.How to stop the Media player icon from showing up when I click START--> All
Programs>
It's not in the the Documents and Settings\Default User\Start Menu\Programs
or ALL Users.
And while I'm at it, how do I disable the media player popup when I insert a
mem stick with a mpw on it?
Thanks
J
- 8
- Windows XP Network >> Browsing problem with XP Home NetworkHere is my situtation. I have 2 computers with XP home,
connected to a hub. I setup one system using the Network
Wizard and then made the disk. I put the disk in the other
system and ran the wizard as well, just like the
instructions say. When I browse the network, I see the
workgroup name "mshome", but when open it I only see the
system that I am on and not the other computer. I did
disable the Firewalls too. Still no luck.
Any advice?
Thanks in advance.
Vince
- 9
- Windows XP Network >> Web FoldersAfter SP2 I have lost the ability to connect to web
folders. In particular they are ISP related. I have 5
folders that hold websites and 2 are ok, but 3 with
Cox.net are broken. I call Cox.net but they want me to
unistall SP2 not an option. The computer next to me runs
WinME and connects just fine. I dissabled the firewall
and no help. Any ideas?
- 10
- Windows XP Network >> Sharing FavoritesI have to logon to my laptop using different accounts
depending on whether I'm at home or at work. I'd like to
preserve as many of my settings as I can, avoiding the
need to reconfigure different apps between the two
accounts.
One issue is my IE favorites. I know that I can copy
favorites from one account to the other, but I was
wondering if there was a way of keeping them sync'd so
that they were always the same. Or better yet, just one
set that is used for any number of user accounts.
Is this possible?
Thanks,
Todd
- 11
- Windows XP Update >> 823559: Security Update for Microsoft WindowsI have tried most suggestions listed here and it still tries to install
itself again today
From: "Kaylene aka Taurarian" <taurarianREMOVECAPS@hotmail.com>
Subject: Re: 823559: Security Update for Microsoft Windows FAILURE
Date: Monday, August 09, 2004 4:47 AM
Windows Update Is Not Installed - WinXP
http://support.microsoft.com/default.aspx?scid=kb;en-us;811269
You are using a version of the AOL software earlier than AOL 8.0 Plus.
-and-
You use the AOL Web browser interface to access and download Windows
Updates.
The AOL Web browser that is included with versions of the AOL program that
are
earlier than AOL 8.0 Plus did not communicate correctly with the Windows
Installer software. As a result, Windows Installer may stop responding.
Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/
Updates fail to install and you receive error message 0x80070643 - WinXP
Check the C:\WUtemp to see if the Update files exist as being downloaded.
What
happens is that a folder is created for the update and inside the folder is
the
actual installation file. Once the install is successful the WUtemp folder
will
be empty.
You can download the update from the Catalog and save to be installed
later.
http://v4.windowsupdate.microsoft.com/catalog/en/default.asp
How to Download Windows Updates and Drivers from the Windows Update Catalog
http://support.microsoft.com/?kbid=323166
Click Add button for each update you want to download. Once you have what
you
want, Click the "Go To Download Basket" link. Type in or browse to the
location
where you want the updates saved to and then Click the "Download Now"
button.
Once downloaded, you can then burn them to CD.
Search for a download
http://www.microsoft.com/downloads/search.aspx?displaylang=en
"Michael L Tickal" <m.tickal@mchsi.com> wrote in message
news:jPqRc.267490$Oq2.139906@attbi_s52...
> 823559: Security Update for Microsoft Windows
>
> Has attempted to install itself AGAIN and Failed again!
>
> Can anyone help?
>
> Mike
>
>
>
>
>
- 12
- Windows XP Support >> CD-ROM/CD-RW/DVD-RW issuesWith WinXP SP2 and regular updates, I have difficulty consistently accessing
both optical drives. Both willplay audio disks with Win Media Player (v10),
but will not access anything from My Computer- several different things
happen, depending on what was in the drive(s) on boot: if there was a disk in
the drive on boot, I can see the disk listed in My Computer, but when opening
the disk, i get a blank window. If the drive is empty on boot, then when
accessing the drive (contents not indicated in My Computer, I get a Disk
unavailable error.
I have had Nero 5.5 installed- everything worked well. Then installed Nero 6
and Nero 6.5 problems. Uninstalled Nero in all versions, now have problems.
Have applied registry patches as suggested in several postings, short-term
(like 1 disk) change, then as before.
Assistance appreciated.
- 13
- customize >> Separator LinesIn my first Post, I wrote the following:
I use both WIN XP Home and Pro, and I have around 240
programs, not including all the associated links and
programs that go with those programs. I notice in
the "Start" and "Start/All Programs/" menus there are
separator lines (such as the small line directly above
the "All Programs") to help categorize your programs. I
would like to know how to add more lines, so I can
separate my "Start/All Programs" menu into different
categories, making it easier to find office, photo
editing, games, and other program groups.
I then Received a reply telling me how to create a new
Folder. (Why?) I also received:
Subject: Re: Start Menu Groups
From: "Delwin Lee [MSFT]"
<delwinl@online.microsoft.com> Sent: 9/21/2003 3:16:22
PM
You can't add separator lines. The one that appears
divides the "All Users"
programs list from the Programs list specific to the
current user.
I dont beleive this is true due to the fact that someone
put those lines there, therefore common logic tells me
that if they can add lines, so can I. All I wanted was to
partition my "Start/ All Programs" menu with lines. I
know how to add a folder and fill it with sub folders,
thats too easy, and not the fix I was looking for. Does
anybody have any ideas? I'm greatful for any assistance.
Thanks, Dale
- 14
- Windows XP >> Stat up Registry ProblemHi,
Can someone please help, this is really giving me a headache.
I have a problem with the programs that are listed in the run section in the
registry when the system starts up.
In the key
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" are about
three programs that run on start up. They used to start normally, but now
they have seemed to have stopped starting on the system starting up. If I go
to the locations of the files that are listed in the reg key and double
click on them, they run normally. They
used to run ok, but now they have stopped for some reason.
These programs are not viruses, well I don't think so anyway, they're
Nortons Antivirus, mobsync and Ad-Watch by Lavasoft.
Does anyone know why this has happened and how I can fix this problem?
Hope someone can help,
Thanks
Best regards
Scott
- 15
- Windows XP >> I need to uninstall and reinstall XPI got a new hard drive and used the maxtor program that
came with it to transfer everything from my old hard
drive. After doing so I opened a can of worms... hardly
anything works properly. I can't even shut down the
system from the start menu. I had similar troubles last
year and someone instructed me on wiping the hard drive
clean and starting over again I no longer have the
instructions on doing so and would like to do it again. I
tried restarting manually with the XP CD and didn't see
the options I faintly remember from last year. Can
someone please help?
Thank You, Frank
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