Help CD-Rom isn't working reboot not working  
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John





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Windows XP Support >> Help CD-Rom isn't working reboot not working CD-Rom wouldn't work computer reconised the drivers for it but not the
drive it's self. (showed no D Drive at all anywhere). Replaced the ribbon
cable with a new one didn't help. BOught a brand new CD-Rom drive same
problem. Triued rebooting the Windows XP operating system from the cd went
all the way through the whole process booted up to install and got a "file
missing error". The file missing error message said that the "asms" file is
needed to continue. Whenever I try directing the computer to the file it
won't get it off the cd. The error message supposedly comes up whenever the
computer cannot find the CD-Rom Drive. So if it is finding the CD-Rom long
enough to repair the files but loosing it when it come time to install the
operating system. I have tried three different Windows XP installation CD's
with the same results and when I talked to Dell they said they would send me
a new Windows XP Cd which isn't going to help. ANyone have any suggestions
for me other than completely reprograming the whole computer. It is my
husbands computer and he doesn't want to loose everything he has stored on
the computer but I am not sure at this point if I can get a bootable gohst
copy off the computer. HELP ME I AM IN COMPUTER HELL. Thank You.

Windows XP314