in coming email to issue lists  
Author Message
Peter Ward- New York





PostPosted: SharePoint - General Question and Answers and Discussion, in coming email to issue lists Top

I notice in MOSS 2007 that the list can accept incoming email.

This is a great feature, however the issue lists does not have this functionality, any reason why and is there a work around

Seems like a large design floor here!!!!

Thanks

Peter



SharePoint Products and Technologies2  
 
 
Lawrence Liu - MSFT





PostPosted: SharePoint - General Question and Answers and Discussion, in coming email to issue lists Top

You need to first enable SharePoint to receive e-mail by configuring the settings in Central Admin. Take a look at the excellent whitepaper written by one of the SharePoint MVPs at http://www.combined-knowledge.com/Downloads%202007.htm.
 
 
WSSDemo.com





PostPosted: SharePoint - General Question and Answers and Discussion, in coming email to issue lists Top

Hi,

The issue list template doesn't support incoming email by design. What you could do is use a document library to receive the email and then use a workflow to create the issue item with a link field holding the url to the email in the library.

Regards,
Ian
http://www.wssdemo.com



 
 
Peter Ward- New York





PostPosted: SharePoint - General Question and Answers and Discussion, in coming email to issue lists Top

I have incoming email working on the other lists, and working wonderfully.

Just not on the issues list.