Can't connect to the Web  
Author Message
ConradGotzmann





PostPosted: Sun Aug 12 13:54:01 CDT 2007 Top

Windows XP Network >> Can't connect to the Web Hello,

For some reason, I cannot connect to the Web although my network adaptor
status says I'm connected. I've checked it out with my Internet Service
provider and the problem is on my end. I did run a Windows Diagnostic and
got the following log report:


Last diagnostic run time: 08/09/07 23:27:23
WinSock Diagnostic
WinSock status

info Error attmpting to validate the Winsock base providers: 2
error Not all base service provider entries could be found in the winsock
catalog. A reset is needed.
info Redirecting user to support call

Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection 2, Device=SOHOware
10/100 PCI Network Adapter, MediaType=LAN, SubMediaType=LAN
info Ethernet connection selected
Network adapter status

info Network connection status: Connected

HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn HTTP: Error 12007 connecting to www.microsoft.com: The server name or
address could not be resolved
warn HTTPS: Error 12007 connecting to www.microsoft.com: The server name or
address could not be resolved
warn FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server
name or address could not be resolved
warn HTTPS: Error 12007 connecting to www.passport.net: The server name or
address could not be resolved
warn HTTP: Error 12007 connecting to www.hotmail.com: The server name or
address could not be resolved
warn FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server
name or address could not be resolved
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.

I'd appreciate any info on how I could go about fixing the problems
indicated in the log.

Thank you in advance.

Windows XP432  
 
 
peterepete





PostPosted: Sun Aug 12 13:54:01 CDT 2007 Top

Windows XP Network >> Can't connect to the Web Hi MissMac,
Try restetting the Winsock: http://support.microsoft.com/kb/811259
or
http://www.snapfiles.com/get/winsockxpfix.html

Regards,

pete_repete

"MissMac" wrote:
You may have
> Hello,
>
> For some reason, I cannot connect to the Web although my network adaptor
> status says I'm connected. I've checked it out with my Internet Service
> provider and the problem is on my end. I did run a Windows Diagnostic and
> got the following log report:
>
>
> Last diagnostic run time: 08/09/07 23:27:23
> WinSock Diagnostic
> WinSock status
>
> info Error attmpting to validate the Winsock base providers: 2
> error Not all base service provider entries could be found in the winsock
> catalog. A reset is needed.
> info Redirecting user to support call
>
> Network Adapter Diagnostic
> Network location detection
>
> info Using home Internet connection
> Network adapter identification
>
> info Network connection: Name=Local Area Connection 2, Device=SOHOware
> 10/100 PCI Network Adapter, MediaType=LAN, SubMediaType=LAN
> info Ethernet connection selected
> Network adapter status
>
> info Network connection status: Connected
>
> HTTP, HTTPS, FTP Diagnostic
> HTTP, HTTPS, FTP connectivity
>
> warn HTTP: Error 12007 connecting to www.microsoft.com: The server name or
> address could not be resolved
> warn HTTPS: Error 12007 connecting to www.microsoft.com: The server name or
> address could not be resolved
> warn FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server
> name or address could not be resolved
> warn HTTPS: Error 12007 connecting to www.passport.net: The server name or
> address could not be resolved
> warn HTTP: Error 12007 connecting to www.hotmail.com: The server name or
> address could not be resolved
> warn FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server
> name or address could not be resolved
> error Could not make an HTTP connection.
> error Could not make an HTTPS connection.
> error Could not make an FTP connection.
>
> I'd appreciate any info on how I could go about fixing the problems
> indicated in the log.
>
> Thank you in advance.
>