RWW Timeout

Windows XP Update >> RWW Timeout I'm attempting to RWW from a laptop using a Verizon air card. It's only
running in the national access mode, just a little faster than dialup. I
choose the 56K connection speed when I log on. Both client and server
desktop time out.

I use this laptop from home to access my desktop and server all the time,
then it's on cable wired or wireless. I need to have this ability as I'm
planning to be away for almost two weeks and I bought the card just for
this. It appears I'll have the same connection speed where I'm going. Am I
missing a setting somewhere? SBS 2003 Standard. Laptop and all clients are
on XP Pro w/ SP2.

Windows XP1037

Windows XP Update >> RWW Timeout HI Bob,

Welcome to SBS newsgroup.

Issue description:
===============

I understand that you encounter problem when you access the RWW from
internet.

Analyzing and suggestion:
===============

It seems you can access the RWW from your home via wired or wireless
connection. So the problem should not occur on the RWW side, it might be
the problem of your special internet connection. We suggest you double
confirm the following setting on your client side.

1. Do you encounter any problem if you use VPN connection to SBS server
then access the RWW sites?
2. Is there any third party anti-virus firewall installed on your laptop,
if possible please remove it as a test to see if the issue still exists or
not?
3. Is there any special setting on this internet connection, as I am not
familiar with this internet connection so you might have to contact with
your ISP to double confirm it, on SBS side we have no such feature to block
the internet connection, you can test if you choose other internet
connection speed on the RWW does the issue exist or not, as we only set up
the time out value on it to prevent any security attack. So it might be
your internet connection to SBS is too slow or encounter some issue that
causes the time out when accessing computer inside RWW.

I really appreciate your time on this issue; please feel free to let me
know the results. I am glad to be of assistance.

Best regards,

Charles Yang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| From: "Bob Allen" <EMail@HideDomain.com>
| Subject: RWW Timeout
| Date: Thu, 15 Dec 2005 17:28:54 -0600
| Lines: 13
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| X-RFC2646: Format=Flowed; Original
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| Message-ID: <EMail@HideDomain.com>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: wsip-70-184-224-26.ks.ks.cox.net 70.184.224.26
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP15.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230528
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| I'm attempting to RWW from a laptop using a Verizon air card. It's only
| running in the national access mode, just a little faster than dialup. I
| choose the 56K connection speed when I log on. Both client and server
| desktop time out.
|
| I use this laptop from home to access my desktop and server all the time,
| then it's on cable wired or wireless. I need to have this ability as I'm
| planning to be away for almost two weeks and I bought the card just for
| this. It appears I'll have the same connection speed where I'm going.
Am I
| missing a setting somewhere? SBS 2003 Standard. Laptop and all clients
are
| on XP Pro w/ SP2.
|
|
|

Windows XP Update >> RWW Timeout Trend C/S/M installed on the SBS system and client. As sated, connection
can be done from the laptop using broadband. It is apparently a timeout
issue, low bandwidth, I have connected in the past with a modem connection.
I do not use VPN.

> HI Bob,
>
> Welcome to SBS newsgroup.
>
> Issue description:
> ===============
>
> I understand that you encounter problem when you access the RWW from
> internet.
>
> Analyzing and suggestion:
> ===============
>
> It seems you can access the RWW from your home via wired or wireless
> connection. So the problem should not occur on the RWW side, it might be
> the problem of your special internet connection. We suggest you double
> confirm the following setting on your client side.
>
> 1. Do you encounter any problem if you use VPN connection to SBS server
> then access the RWW sites?
> 2. Is there any third party anti-virus firewall installed on your laptop,
> if possible please remove it as a test to see if the issue still exists or
> not?
> 3. Is there any special setting on this internet connection, as I am not
> familiar with this internet connection so you might have to contact with
> your ISP to double confirm it, on SBS side we have no such feature to
> block
> the internet connection, you can test if you choose other internet
> connection speed on the RWW does the issue exist or not, as we only set up
> the time out value on it to prevent any security attack. So it might be
> your internet connection to SBS is too slow or encounter some issue that
> causes the time out when accessing computer inside RWW.
>
> I really appreciate your time on this issue; please feel free to let me
> know the results. I am glad to be of assistance.
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check
> the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In
> doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> --------------------
> | From: "Bob Allen" <EMail@HideDomain.com>
> | Subject: RWW Timeout
> | Date: Thu, 15 Dec 2005 17:28:54 -0600
> | Lines: 13
> | X-Priority: 3
> | X-MSMail-Priority: Normal
> | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
> | X-RFC2646: Format=Flowed; Original
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
> | Message-ID: <EMail@HideDomain.com>
> | Newsgroups: microsoft.public.windows.server.sbs
> | NNTP-Posting-Host: wsip-70-184-224-26.ks.ks.cox.net 70.184.224.26
> | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP15.phx.gbl
> | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230528
> | X-Tomcat-NG: microsoft.public.windows.server.sbs
> |
> | I'm attempting to RWW from a laptop using a Verizon air card. It's only
> | running in the national access mode, just a little faster than dialup.
> I
> | choose the 56K connection speed when I log on. Both client and server
> | desktop time out.
> |
> | I use this laptop from home to access my desktop and server all the
> time,
> | then it's on cable wired or wireless. I need to have this ability as
> I'm
> | planning to be away for almost two weeks and I bought the card just for
> | this. It appears I'll have the same connection speed where I'm going.
> Am I
> | missing a setting somewhere? SBS 2003 Standard. Laptop and all clients
> are
> | on XP Pro w/ SP2.
> |
> |
> |
>

Windows XP Update >> RWW Timeout HI Bob,

Thanks for updates.

As you can access the RWW site without any problem when using your old
connection, we can consider as the pure internet connection issue, it is
your best interest to contact your ISP for further assistance.

Here I would like to give you some suggestio on time out issue:

RWW time out value, please note that this value can be used only on the web
access, if you can successfully access the RWW website, you can ignore
these two value:

HKLM\Software\Microsoft\SmallBusinessServer\RemoteUserPortal.

TrustedTimeOut
DWORD
0x00000078 (120)
Minutes to timeout inside the network

PublicTimeOut
DWORD
0x000000014 (20)
Minutes to timeout outside the network

You can change it longer as test to see if the issue still exists or not?

If the issue occur on RDP session, you can check the following registry on
the SBS 2003, please backup the registry before changing it:

HKLM\System\CCS\Control\Terminal Server\Winstations\RDP-Tcp

MaxConnectionTime
MaxDisconnectionTime
MaxIdleTime

I appreciate your understanding on this issue, please feel free to post
back, if you have any further concerns.

Best regards,

Charles Yang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| From: "bob" <EMail@HideDomain.com>
| References: <EMail@HideDomain.com>
<y#EMail@HideDomain.com>
| Subject: Re: RWW Timeout
| Date: Thu, 15 Dec 2005 20:42:32 -0600
| Lines: 128
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| X-RFC2646: Format=Flowed; Original
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| Message-ID: <EMail@HideDomain.com>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: ip68-103-183-66.ks.ok.cox.net 68.103.183.66
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP15.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230572
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Trend C/S/M installed on the SBS system and client. As sated, connection
| can be done from the laptop using broadband. It is apparently a timeout
| issue, low bandwidth, I have connected in the past with a modem
connection.
| I do not use VPN.
|
|
| > HI Bob,
| >
| > Welcome to SBS newsgroup.
| >
| > Issue description:
| > ===============
| >
| > I understand that you encounter problem when you access the RWW from
| > internet.
| >
| > Analyzing and suggestion:
| > ===============
| >
| > It seems you can access the RWW from your home via wired or wireless
| > connection. So the problem should not occur on the RWW side, it might be
| > the problem of your special internet connection. We suggest you double
| > confirm the following setting on your client side.
| >
| > 1. Do you encounter any problem if you use VPN connection to SBS server
| > then access the RWW sites?
| > 2. Is there any third party anti-virus firewall installed on your
laptop,
| > if possible please remove it as a test to see if the issue still exists
or
| > not?
| > 3. Is there any special setting on this internet connection, as I am not
| > familiar with this internet connection so you might have to contact with
| > your ISP to double confirm it, on SBS side we have no such feature to
| > block
| > the internet connection, you can test if you choose other internet
| > connection speed on the RWW does the issue exist or not, as we only set
up
| > the time out value on it to prevent any security attack. So it might be
| > your internet connection to SBS is too slow or encounter some issue that
| > causes the time out when accessing computer inside RWW.
| >
| > I really appreciate your time on this issue; please feel free to let me
| > know the results. I am glad to be of assistance.
| >
| >
| >
| > Best regards,
| >
| > Charles Yang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > ======================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
| > the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
| > doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| >
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader so
| > that others may learn and benefit from your issue.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| >
| > --------------------
| > | From: "Bob Allen" <EMail@HideDomain.com>
| > | Subject: RWW Timeout
| > | Date: Thu, 15 Dec 2005 17:28:54 -0600
| > | Lines: 13
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| > | X-RFC2646: Format=Flowed; Original
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| > | Message-ID: <EMail@HideDomain.com>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: wsip-70-184-224-26.ks.ks.cox.net 70.184.224.26
| > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP15.phx.gbl
| > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230528
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | I'm attempting to RWW from a laptop using a Verizon air card. It's
only
| > | running in the national access mode, just a little faster than
dialup.
| > I
| > | choose the 56K connection speed when I log on. Both client and server
| > | desktop time out.
| > |
| > | I use this laptop from home to access my desktop and server all the
| > time,
| > | then it's on cable wired or wireless. I need to have this ability as
| > I'm
| > | planning to be away for almost two weeks and I bought the card just
for
| > | this. It appears I'll have the same connection speed where I'm going.
| > Am I
| > | missing a setting somewhere? SBS 2003 Standard. Laptop and all
clients
| > are
| > | on XP Pro w/ SP2.
| > |
| > |
| > |
| >
|
|
|

Windows XP Update >> RWW Timeout That was no help Charles, disregard.

> HI Bob,
>
> Thanks for updates.
>
> As you can access the RWW site without any problem when using your old
> connection, we can consider as the pure internet connection issue, it is
> your best interest to contact your ISP for further assistance.
>
> Here I would like to give you some suggestio on time out issue:
>
>
> RWW time out value, please note that this value can be used only on the
> web
> access, if you can successfully access the RWW website, you can ignore
> these two value:
>
> HKLM\Software\Microsoft\SmallBusinessServer\RemoteUserPortal.
>
> TrustedTimeOut
> DWORD
> 0x00000078 (120)
> Minutes to timeout inside the network
>
> PublicTimeOut
> DWORD
> 0x000000014 (20)
> Minutes to timeout outside the network
>
> You can change it longer as test to see if the issue still exists or not?
>
> If the issue occur on RDP session, you can check the following registry on
> the SBS 2003, please backup the registry before changing it:
>
> HKLM\System\CCS\Control\Terminal Server\Winstations\RDP-Tcp
>
> MaxConnectionTime
> MaxDisconnectionTime
> MaxIdleTime
>
> I appreciate your understanding on this issue, please feel free to post
> back, if you have any further concerns.
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check
> the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In
> doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> --------------------
> | From: "bob" <EMail@HideDomain.com>
> | References: <EMail@HideDomain.com>
> <y#EMail@HideDomain.com>
> | Subject: Re: RWW Timeout
> | Date: Thu, 15 Dec 2005 20:42:32 -0600
> | Lines: 128
> | X-Priority: 3
> | X-MSMail-Priority: Normal
> | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
> | X-RFC2646: Format=Flowed; Original
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
> | Message-ID: <EMail@HideDomain.com>
> | Newsgroups: microsoft.public.windows.server.sbs
> | NNTP-Posting-Host: ip68-103-183-66.ks.ok.cox.net 68.103.183.66
> | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP15.phx.gbl
> | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230572
> | X-Tomcat-NG: microsoft.public.windows.server.sbs
> |
> | Trend C/S/M installed on the SBS system and client. As sated,
> connection
> | can be done from the laptop using broadband. It is apparently a timeout
> | issue, low bandwidth, I have connected in the past with a modem
> connection.
> | I do not use VPN.
> |
> |
> | > HI Bob,
> | >
> | > Welcome to SBS newsgroup.
> | >
> | > Issue description:
> | > ===============
> | >
> | > I understand that you encounter problem when you access the RWW from
> | > internet.
> | >
> | > Analyzing and suggestion:
> | > ===============
> | >
> | > It seems you can access the RWW from your home via wired or wireless
> | > connection. So the problem should not occur on the RWW side, it might
> be
> | > the problem of your special internet connection. We suggest you double
> | > confirm the following setting on your client side.
> | >
> | > 1. Do you encounter any problem if you use VPN connection to SBS
> server
> | > then access the RWW sites?
> | > 2. Is there any third party anti-virus firewall installed on your
> laptop,
> | > if possible please remove it as a test to see if the issue still
> exists
> or
> | > not?
> | > 3. Is there any special setting on this internet connection, as I am
> not
> | > familiar with this internet connection so you might have to contact
> with
> | > your ISP to double confirm it, on SBS side we have no such feature to
> | > block
> | > the internet connection, you can test if you choose other internet
> | > connection speed on the RWW does the issue exist or not, as we only
> set
> up
> | > the time out value on it to prevent any security attack. So it might
> be
> | > your internet connection to SBS is too slow or encounter some issue
> that
> | > causes the time out when accessing computer inside RWW.
> | >
> | > I really appreciate your time on this issue; please feel free to let
> me
> | > know the results. I am glad to be of assistance.
> | >
> | >
> | >
> | > Best regards,
> | >
> | > Charles Yang (MSFT)
> | >
> | > Microsoft CSS Online Newsgroup Support
> | >
> | > Get Secure! - www.microsoft.com/security
> | >
> | > ======================================================
> | > This newsgroup only focuses on SBS technical issues. If you have
> issues
> | > regarding other Microsoft products, you'd better post in the
> corresponding
> | > newsgroups so that they can be resolved in an efficient and timely
> manner.
> | > You can locate the newsgroup here:
> | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> | >
> | > When opening a new thread via the web interface, we recommend you
> check
> | > the
> | > "Notify me of replies" box to receive e-mail notifications when there
> are
> | > any updates in your thread. When responding to posts via your
> newsreader,
> | > please "Reply to Group" so that others may learn and benefit from your
> | > issue.
> | >
> | > Microsoft engineers can only focus on one issue per thread. Although
> we
> | > provide other information for your reference, we recommend you post
> | > different incidents in different threads to keep the thread clean. In
> | > doing
> | > so, it will ensure your issues are resolved in a timely manner.
> | >
> | > For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> | > check http://support.microsoft.com for regional support phone numbers.
> | >
> | > Any input or comments in this thread are highly appreciated.
> | > ======================================================
> | > This posting is provided "AS IS" with no warranties, and confers no
> | > rights.
> | >
> | >
> | > =====================================================
> | > When responding to posts, please "Reply to Group" via your newsreader
> so
> | > that others may learn and benefit from your issue.
> | > =====================================================
> | >
> | > This posting is provided "AS IS" with no warranties, and confers no
> | > rights.
> | >
> | > --------------------
> | > | From: "Bob Allen" <EMail@HideDomain.com>
> | > | Subject: RWW Timeout
> | > | Date: Thu, 15 Dec 2005 17:28:54 -0600
> | > | Lines: 13
> | > | X-Priority: 3
> | > | X-MSMail-Priority: Normal
> | > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
> | > | X-RFC2646: Format=Flowed; Original
> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
> | > | Message-ID: <EMail@HideDomain.com>
> | > | Newsgroups: microsoft.public.windows.server.sbs
> | > | NNTP-Posting-Host: wsip-70-184-224-26.ks.ks.cox.net 70.184.224.26
> | > | Path:
> TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP15.phx.gbl
> | > | Xref: TK2MSFTNGXA02.phx.gbl
> microsoft.public.windows.server.sbs:230528
> | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> | > |
> | > | I'm attempting to RWW from a laptop using a Verizon air card. It's
> only
> | > | running in the national access mode, just a little faster than
> dialup.
> | > I
> | > | choose the 56K connection speed when I log on. Both client and
> server
> | > | desktop time out.
> | > |
> | > | I use this laptop from home to access my desktop and server all the
> | > time,
> | > | then it's on cable wired or wireless. I need to have this ability
> as
> | > I'm
> | > | planning to be away for almost two weeks and I bought the card just
> for
> | > | this. It appears I'll have the same connection speed where I'm
> going.
> | > Am I
> | > | missing a setting somewhere? SBS 2003 Standard. Laptop and all
> clients
> | > are
> | > | on XP Pro w/ SP2.
> | > |
> | > |
> | > |
> | >
> |
> |
> |
>

Windows XP Update >> RWW Timeout HI Bob,

If the above information still not help, the issue must be caused by the
ISP side, we have no other configuration on SBS can be used to confgure for
RWW timeout.

I appreciate your understanding on this issue.

Best regards,

Charles Yang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| From: "bob" <EMail@HideDomain.com>
| References: <EMail@HideDomain.com>
<y#EMail@HideDomain.com>
<EMail@HideDomain.com>
<EMail@HideDomain.com>
| Subject: Re: RWW Timeout
| Date: Fri, 16 Dec 2005 08:23:19 -0600
| Lines: 275
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| X-RFC2646: Format=Flowed; Original
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| Message-ID: <EMail@HideDomain.com>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: ip68-103-183-66.ks.ok.cox.net 68.103.183.66
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230692
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| That was no help Charles, disregard.
|
|
| > HI Bob,
| >
| > Thanks for updates.
| >
| > As you can access the RWW site without any problem when using your old
| > connection, we can consider as the pure internet connection issue, it is
| > your best interest to contact your ISP for further assistance.
| >
| > Here I would like to give you some suggestio on time out issue:
| >
| >
| > RWW time out value, please note that this value can be used only on the
| > web
| > access, if you can successfully access the RWW website, you can ignore
| > these two value:
| >
| > HKLM\Software\Microsoft\SmallBusinessServer\RemoteUserPortal.
| >
| > TrustedTimeOut
| > DWORD
| > 0x00000078 (120)
| > Minutes to timeout inside the network
| >
| > PublicTimeOut
| > DWORD
| > 0x000000014 (20)
| > Minutes to timeout outside the network
| >
| > You can change it longer as test to see if the issue still exists or
not?
| >
| > If the issue occur on RDP session, you can check the following registry
on
| > the SBS 2003, please backup the registry before changing it:
| >
| > HKLM\System\CCS\Control\Terminal Server\Winstations\RDP-Tcp
| >
| > MaxConnectionTime
| > MaxDisconnectionTime
| > MaxIdleTime
| >
| > I appreciate your understanding on this issue, please feel free to post
| > back, if you have any further concerns.
| >
| >
| >
| > Best regards,
| >
| > Charles Yang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > ======================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
| > the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
| > doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| >
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader so
| > that others may learn and benefit from your issue.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| >
| > --------------------
| > | From: "bob" <EMail@HideDomain.com>
| > | References: <EMail@HideDomain.com>
| > <y#EMail@HideDomain.com>
| > | Subject: Re: RWW Timeout
| > | Date: Thu, 15 Dec 2005 20:42:32 -0600
| > | Lines: 128
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| > | X-RFC2646: Format=Flowed; Original
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| > | Message-ID: <EMail@HideDomain.com>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: ip68-103-183-66.ks.ok.cox.net 68.103.183.66
| > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP15.phx.gbl
| > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:230572
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Trend C/S/M installed on the SBS system and client. As sated,
| > connection
| > | can be done from the laptop using broadband. It is apparently a
timeout
| > | issue, low bandwidth, I have connected in the past with a modem
| > connection.
| > | I do not use VPN.
| > |
| > |
| > | > HI Bob,
| > | >
| > | > Welcome to SBS newsgroup.
| > | >
| > | > Issue description:
| > | > ===============
| > | >
| > | > I understand that you encounter problem when you access the RWW from
| > | > internet.
| > | >
| > | > Analyzing and suggestion:
| > | > ===============
| > | >
| > | > It seems you can access the RWW from your home via wired or wireless
| > | > connection. So the problem should not occur on the RWW side, it
might
| > be
| > | > the problem of your special internet connection. We suggest you
double
| > | > confirm the following setting on your client side.
| > | >
| > | > 1. Do you encounter any problem if you use VPN connection to SBS
| > server
| > | > then access the RWW sites?
| > | > 2. Is there any third party anti-virus firewall installed on your
| > laptop,
| > | > if possible please remove it as a test to see if the issue still
| > exists
| > or
| > | > not?
| > | > 3. Is there any special setting on this internet connection, as I
am
| > not
| > | > familiar with this internet connection so you might have to contact
| > with
| > | > your ISP to double confirm it, on SBS side we have no such feature
to
| > | > block
| > | > the internet connection, you can test if you choose other internet
| > | > connection speed on the RWW does the issue exist or not, as we only
| > set
| > up
| > | > the time out value on it to prevent any security attack. So it
might
| > be
| > | > your internet connection to SBS is too slow or encounter some issue
| > that
| > | > causes the time out when accessing computer inside RWW.
| > | >
| > | > I really appreciate your time on this issue; please feel free to
let
| > me
| > | > know the results. I am glad to be of assistance.
| > | >
| > | >
| > | >
| > | > Best regards,
| > | >
| > | > Charles Yang (MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > ======================================================
| > | > This newsgroup only focuses on SBS technical issues. If you have
| > issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
| > check
| > | > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although
| > we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > | > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | > ======================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > | > rights.
| > | >
| > | >
| > | > =====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > | > rights.
| > | >
| > | > --------------------
| > | > | From: "Bob Allen" <EMail@HideDomain.com>
| > | > | Subject: RWW Timeout
| > | > | Date: Thu, 15 Dec 2005 17:28:54 -0600
| > | > | Lines: 13
| > | > | X-Priority: 3
| > | > | X-MSMail-Priority: Normal
| > | > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| > | > | X-RFC2646: Format=Flowed; Original
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| > | > | Message-ID: <EMail@HideDomain.com>
| > | > | Newsgroups: microsoft.public.windows.server.sbs
| > | > | NNTP-Posting-Host: wsip-70-184-224-26.ks.ks.cox.net 70.184.224.26
| > | > | Path:
| > TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP15.phx.gbl
| > | > | Xref: TK2MSFTNGXA02.phx.gbl
| > microsoft.public.windows.server.sbs:230528
| > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | > |
| > | > | I'm attempting to RWW from a laptop using a Verizon air card.
It's
| > only
| > | > | running in the national access mode, just a little faster than
| > dialup.
| > | > I
| > | > | choose the 56K connection speed when I log on. Both client and
| > server
| > | > | desktop time out.
| > | > |
| > | > | I use this laptop from home to access my desktop and server all
the
| > | > time,
| > | > | then it's on cable wired or wireless. I need to have this
ability
| > as
| > | > I'm
| > | > | planning to be away for almost two weeks and I bought the card
just
| > for
| > | > | this. It appears I'll have the same connection speed where I'm
| > going.
| > | > Am I
| > | > | missing a setting somewhere? SBS 2003 Standard. Laptop and all
| > clients
| > | > are
| > | > | on XP Pro w/ SP2.
| > | > |
| > | > |
| > | > |
| > | >
| > |
| > |
| > |
| >
|
|
|